There is a membership with out my knowledge and they kept taking money from my account every month with out my permission. Bad experience.
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See what reviewers are saying
I had a problem with my account and Edith solved it for me quickly and efficiently. Thank you Edith for your professional and prompt response. Craig Blair.
Emerald has been very helpful she is going to make sure I get credited back for what I didnt order. She emailed me.
Are you saying that you’re going to put back into my bank account if so thank you very much I appreciate it and I have reached out to you to offer a resolution
Hasn’t replied to negative reviews
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I had a proplem with placing an order
I had a proplem with placing an order, and i contacted the escalation team. They were really patient and helpful and the problem was solved.
Thank you Emerald
Jeremy helped me
I couldn't select items to order.
Most of the products are not to my country
Are you saying that you’re going to put…
Are you saying that you’re going to put back into my bank account if so thank you very much I appreciate it and I have reached out to you to offer a resolution
I only want my money back but the chat…
I only want my money back but the chat thing keep reacting answer never help me
I wrote an email that they should…
I wrote an email that they should cancel the subscription with immediate effect that i was not even aware i made.
They responded immediately that no further deductions will be made and promised to refund my money.
Very accomodating and good thanks
Eric from escalation team helped me,
Thank you for your help Eugene
Thank you for your help Eugene. Awaiting feedback from you then. Much appreciated.
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