MAK Boots & Garments Reviews 15

TrustScore 4.5 out of 5

4.3

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Company details

  1. Shoe Store
  2. Boot Store
  3. Clothing Store
  4. Men's Clothing Store
  5. Safety and Work Wear Store
  6. Work Clothes Store

Written by the company

At MAK Boots, we've been a certified industry provider of high-quality military, security, and police boots in the UK since 2003. With over a decade of experience, we've proudly served esteemed service groups across the United Kingdom, Middle East, Europe, and the Americas. Step into a world where practicality meets fashion with MAK Boots. Crafted for comfort and durability, our tactical boots are designed to complement your active lifestyle, allowing you to confidently tackle any adventure. Their sleek and contemporary design adds a fashionable touch, seamlessly transitioning from outdoor excursions to urban settings. Embrace the versatility of footwear that not only withstands the demands of everyday life but also makes a stylish statement wherever your journey takes you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

15 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

brilliant boots

Been wearing these boots for about two weeks now. 12 hour shifts, standing the whole time and honestly no issues at all. side zip is a massive bonus. very comfy.

1 April 2026
Rated 5 out of 5 stars

Delivery was quick and kept updated.

Delivery was quick and kept updated.
Just come of working the door wearing these boots for 4 nights in a row. After a really busy Easter weekend.
Usually boots need a night or a couple to break in. Not with Mak delta Xs. Solid boot grip is great when even on wet nightclub floors.
Comfy even after 6-8 hours standing.
Would recommend for any security. Non composite toe but still hard at the front. Easy to move in.

30 March 2026
Rated 5 out of 5 stars

Great Boots

Great boots, well made and a good price. Unfortunately they delivered the wrong boots but they were quickly exchanged for what I ordered.

26 November 2025
Rated 5 out of 5 stars

Hi viz jacket

Great item and ready to pick up from the shop very quickly. Great company with great customer service. If your looking for work wear give mak a try

3 December 2025
MAK Boots & Garments logo

Reply from MAK Boots & Garments

Glad the pickup was quick and hassle-free, and it’s great to hear the team looked after you. Thanks as well for recommending us again!

Rated 5 out of 5 stars

Recommended

Boots are well made and finished to a good standard. Very well priced. A bit too long from order to delivery for my liking but I will put that down to the time of year.

2 December 2025
MAK Boots & Garments logo

Reply from MAK Boots & Garments

We’re really glad you’re happy with the quality and price of the boots. We appreciate your patience with the delivery time as well, it does get busier this time of year, but we’re always working to keep things moving as quickly as possible.

Rated 1 out of 5 stars

Poor quality boots Poor customer service

Purchased what I thought were combat boot for walking after a few wears noticed sole coming away boots are sold as combat boots very poor quality customer service very poor basically told to to do one boot that price should last longer than 8 weeks

6 December 2025
Unprompted review
MAK Boots & Garments logo

Reply from MAK Boots & Garments

We’re genuinely sorry to hear you’ve had an issue with the boots, that’s never the experience we want for anyone.

We checked your order history and your message came through well after the returns period, once the boots had already been worn for several weeks. The photos you sent also showed very heavy wear. Because of this, we couldn't determine whether the damage was caused by normal use, accidental damage, or a manufacturing fault.

All of our boots are fully tested, and we always support customers when issues are reported within the returns window or before the product has been heavily used. In those cases we can asses it properly and offer a replacement or refund if it's a manufacturing fault.

We're a small business and genuinely try to help everyone, but in this case there wasn't enough evidence to confirm a defect. We always welcome honest reviews, but it's important that they reflect the full situation.

Rated 5 out of 5 stars

Great seller great boots!!

Very quick and relevant response to a question prior to purchasing some boots, fast delivery after ordering, boots are great quality and came well packaged, reasonable price too.

14 October 2025
MAK Boots & Garments logo

Reply from MAK Boots & Garments

We're glad we could answer your questions quickly and that your boots arrived fast and well-packaged. Great to hear you’re happy with the quality and price as well.

Rated 5 out of 5 stars

Top quality

Recently got given a pair of tan protector 8’s as a gift and absolutely love them. Real quality product and extremely comfortable - looking forward to adding another pair soon!

9 February 2025
Unprompted review
MAK Boots & Garments logo

Reply from MAK Boots & Garments

Thanks so much. We are really glad to hear you’re enjoying them! The Tan Protector 8s are a solid choice, and it’s great to know they’re comfortable and holding up well. Looking forward to getting you sorted with your next pair when the time comes!

Rated 5 out of 5 stars

Great service and even better boots

Great service and even better boots. Comfortable, spacious, and fantastic price for each boot. Couldn’t recommend them enough for everyday/specific needs. Get yourself a pair and you won’t be disappointed.

14 March 2025
Unprompted review
MAK Boots & Garments logo

Reply from MAK Boots & Garments

Thanks so much for the great feedback! We’re really glad to hear you’re loving the boots. Comfort and value are exactly what we aim for. Appreciate you recommending us, and if you ever need another pair we’ve got you covered!

Rated 5 out of 5 stars

Outstanding Customer Service!

Outstanding Customer Service!

I ordered a pair of boots from MAK. They came quickly and were of very high quality. I needed to return them as they were too big. The return arrived quickly, but I had to return these due to unforeseen circumstances. The team at MAK were very understanding and gave me a refund, handling everything quickly, professionally and with kindness.

I cannot find any fault in their products, their company or their service. 10 out of 10.

4 April 2025
Unprompted review
MAK Boots & Garments logo

Reply from MAK Boots & Garments

Thank you so much for your lovely review!

We’re so pleased to hear the boots arrived quickly and that you were happy with the quality. It’s a shame they didn’t work out in the end, but we're glad we could make the return and refund process smooth for you.

Your kind words about our service mean a lot to us and we always aim to treat customers how we’d want to be treated ourselves.

Thanks again for your support, and we hope to welcome you back as a customer in the future!

All the best,
The MAK Team!

Rated 5 out of 5 stars

Wear these almost every other day in…

Wear these almost every other day in winter and summer, the durability on them is unmatched and the support is top tier! Would 100% recommend to anyone! 5 star easy.

29 March 2025
Unprompted review
MAK Boots & Garments logo

Reply from MAK Boots & Garments

Thanks so much for your review! We're really glad you're happy with the boots and appreciate the support.

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