Makarovshop Reviews 

39
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Electronics Store

Written by the company

De winkel voor uw meest innovatieve gadgets. Onze winkel heeft jaren lange ervaring op het gebied van consumenten elektronica en wij weten waar we op moeten letten als het gaat om kwaliteit en uniciteit van de producten. Internationale handel zit ons bloed en wij leveren de goederen direct van de fabriek naar u toe en daarom kunnen wij de prijs laag houden. Zonder tussenschakels. Wij bieden hoogwaardige service en snelle leveringstijd voor zowel consumenten als bedrijven.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(39)

21 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dishonest sales practices

I had a very disappointing experience with Makarov Shop.
I purchased the Niimbot B18 label printer through the Bol.com
Instead, I received a completely different and cheaper printer model that is absolutely not an equivalent replacement for the product I paid for.
Then, within a very short time, the price of the original B18 suddenly increased. At the same time, I was not given the possibility to simply exchange the incorrect printer for the actual B18 I originally ordered.
I then wanted to return the incorrect item and order the B18 again, but within one or two days the product disappeared completely from sale.
At that point I assumed maybe they had simply sold the last remaining stock and later discovered they no longer had this model available, especially since the manufacturer itself no longer actively sells the B18 and replaced it with the newer N1 series.
However, now I see the exact same B18 model listed for sale again by the same seller, even at a higher price than before, despite the fact that both the manufacturer and Makarov Shop’s own website show this model as sold out and unavailable.
This creates a very strong impression of misleading marketing and misleading sales practices. It feels as if products are being advertised despite not actually being available, while customers may again receive different and cheaper models instead.
The most frustrating part is that buyers often cannot publicly share detailed negative experiences about these situations, meaning other customers remain unaware of what may actually happen after ordering.
Overall this situation caused unnecessary stress, irritation, wasted time, return procedures and a complete loss of trust in this seller.
I do not recommend

4 May 2026
Unprompted review
Makarovshop logo

Reply from Makarovshop

Dear customer,

Thank you for sharing your experience. We are sorry to hear that your order did not meet your expectations and that this situation caused frustration and inconvenience.

We take this feedback seriously. If an incorrect item was delivered, that is not the experience we want to provide. Product availability and pricing can change depending on stock and platform updates, but we understand how this may have appeared confusing in your case.

We would like to review your order and the product listing in detail so we can understand exactly what happened and help find a suitable solution. Please contact us through Bol.com customer service with your order details, and we will look into this as soon as possible.

We apologise again for the inconvenience and appreciate the opportunity to resolve this properly.

Kind regards,
Makarov Shop

Show reviews in all languages. (39 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look