MajorMobiles UK Reviews 7,133

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers had a great experience with this company. Customers frequently highlight the competitive pricing and excellent service, often noting that products are significantly cheaper than elsewhere. Many people also praise the fast and efficient delivery, with some receiving their orders much sooner than expected. However, some customers experienced issues with product descriptions not matching the items received, particularly concerning US versions of products with non-UK plugs or keyboards. A few other people also felt that communication was lacking, leading to delays or confusion about their orders, and some reported receiving opened or marked boxes instead of new, sealed units.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers express satisfaction with... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise fast delivery, with some... See more

Price

Customers had positive experiences with price, frequently highlighting the very competitive and unbeatable... See more

Order

Users describe ambiguous interactions with order. Many customers report positive experiences, citing easy... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the excellent service, great prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My new iPad is great and was very reasonably priced, the only downside with the company was the lack of communication.I sent a few emails wondering whether it had been shipped and eventually received... See more

Rated 4 out of 5 stars

Great price one of the most competitive around at the time in additon with 2 years warranty made this a great deal. The only thing I found odd is that it came with an american wall plug not UK. They d... See more

Rated 4 out of 5 stars

Good price better than top refurbished one.Please consider selling the Apple charging plug when supplying phone even if it’s the same price for one from Argos £19

Rated 5 out of 5 stars

Had the correct spec phone with a very good price and easy order and confirmation. Slight delay in scheduling delivery due to Bank holiday weekend but corrected by next day delivery by 11a.m. More th... See more


Company details

  1. Electronics Store

Written by the company

Major Mobiles UK is a Leading Supplier of Unlocked Mobile Phones, Tablets, Laptops, Smart Watches, Audio and a lot more tech. At MajorMobiles.com We offer Fast & Free Shipping and all our products are backed with a 2 year warranty. Customer satisfaction is our #1 Priority!


Contact info

3.8

Great

TrustScore 4 out of 5

7K reviews

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Replied to 20% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great price and arrived early.

Great price and arrived early.
Don’t be put off by the negative reviews, most don’t criticise the product, just the fact that you get an adapter to charge it. Absolutely no issue with this and so much cheaper than Currys or Apple

2 January 2025
Rated 5 out of 5 stars

Fantastic again!

Ordered an iPad 9. Arrived within three days, perfectly packaged. Only got an EU plug but that wasn’t a problem. This is the third iPad our family have bought from majormobiles. I’d highly recommend.

26 December 2024
Rated 5 out of 5 stars

Excellent service and price.

Less than 24 hours between placing order and MacBook being delivered (paid extra for express shipping). Laptop arrived well packaged and as described. We anticipated that the charger would be an international one, so were not surprised that a travel adaptor was also included. The official apple adaptor can be sourced cheaply (£6) from online marketplaces to bring to UK spec if desired.

Only suggestion would be to make clear on the product description which plug will come with the product, and consider selling the correct adaptor as an optional add-on.

30 December 2024
Rated 1 out of 5 stars

Non-UK iPad 10th gen

iPad 10th gen bought with fast delivery, however no mention on website that it is non-UK version, and so doesn’t come with an apple UK plug. Very cheap aftermarket adaptor provided, however won’t use as not CE certified.
Can still recommend if you’re happy with providing/using own charger.

29 December 2024
Rated 1 out of 5 stars

AVOID!!!!

Ordered via “OnBuy” **AVOID**
I paid £14 for next day delivery and The order never showed.
After ghosting me for 2 days they are currently refusing to issue a refund while demanding it’s delivered tomorrow to what will be an empty house while I’m away with work. Hence me specifically needing it delivered next day.

Do yourself a favor and shop elsewhere

6 January 2025
Unprompted review
Rated 4 out of 5 stars

Item arrived very quickly

Item arrived very quickly. Box was a bit marked, but item new as I had to unseal box. iPad as expected, but charge plug was American. Adapter supplied, but not needed as I have other ways to charge it.

28 December 2024
Rated 2 out of 5 stars

Lacking communication with consumers..

Made an impulse purchase and tried to cancel it, making multiple attempts to contact them through facebook and their messaging system to cancel and refund. they dispatched the item, THEN replied to tell me that they’ve already sent it. maybe check your messages a little sooner? i appreciate that they dispatch the same day, however the lack of communication is quite disappointing considering that i called the listed number 6 times throughout the day, only for it to ring through, as well as even messaging the facebook account hoping that might help (it did not).

24 December 2024
Unprompted review
Rated 4 out of 5 stars

Ordered a MacBook M2

Ordered a MacBook M2, would’ve been helpful to know the colour was on back order especially after paying for Express shipping, item was received perfectly. Customer service could be easier to contact but overall helpful and I appreciate the refund for shipping without even asking

18 December 2024
Unprompted review
Rated 1 out of 5 stars

iPad 10

Same as most people commented. I ordered iPad 10 , box looks squashed with many marks and not like new. I think it was re sealed as well. No UK plug just cheap adapter. Haven’t tested iPad yet as it’s gonna be Christmas present. These should be sold as refurbished not brand new. Or at least they should mention that in description If I saw reviews before I would’ve bought it from Argos or Curry’s for £20 more as now need to buy proper plug anyway . Don’t bother specially if it’s gonna be a present as it doesn’t look brand new and genuine.

18 December 2024
Unprompted review

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