BEWARE OF THIS WELLNESS “COMPANY”!! COMPLETE SCAMMERS!!
BEWARE OF THIS COMPANY!!! I purchased the massage certification course June 20th for $2998 after the owner, Nina Venturella, came to my cosmetology school to promote her business. The students were promised immediate job placement after completing the course and even relocation opportunities. The course included online coursework, a two-day workshop, job placement, and CEUs towards my Illinois Esthetician License. The two-day workshop was supposed to take place at my school's campus on July 27th-28th. Once the course was purchased, there was no communication from them and the meetings I was promised never happened. After 3 weeks of no communication, no meetings with affiliated spas in California, and learning the jobs at a local spa were no longer available (due to cut ties from the lack of professionalism), I requested a refund as it was a breach of contract. I was told there was a “no-refund policy” although there was no such policy posted on the website at the time. I filed a dispute through PayPal citing "goods not delivered". After a long dispute process and documented professional misconduct, the CEO, Carol Grant, offered me a refund of $2998 minus $300 for a Paypal processing fee stating I had not accessed the course materials and that access would be revoked. After contacting Paypal, they advised me to not accept the offer because charging customers a processing fee for refunds was prohibited on the platform. The CEO then falsely told PayPal I'd accessed the course material and PayPal denied my claim. This process has been long and exhausting and has damaged me financially, especially since I was a STUDENT paying my way through school when I purchased this course. They have scammed two others out of $2998 as well. There’s no way to hold this “business” accountable because it is not listed on any state business registry- it’s a DBA company who’s owner has hidden her information. She’s been doing this for 13+ years so there are potentially many, many more victims who’ve lost money to her. The websites she’s used to sell her courses have changed at least 3 times and she also sells through xtractdetox.com. THIS IS A SCAM, DO NOT ENGAGE WITH THIS COMPANY!!! You will instantly regret it!!!