Maison Deux logo
Visit website

Maison Deux Reviews 

1
•
TrustScore 3 out of 5

3.2

Carpet Manufacturer
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Carpet Manufacturer

Written by the company

Maison Deux is a Dutch design studio founded to design fun, minimalist products that last for generations. We are an independent design brand offering a selection of sustainable rugs and blankets featuring playful, high-quality designs that never compromise on quality and sustainability while maintaining our social contribution.

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(1)

1 review in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Premium Preise - schlechter Service (Refund, Umtausch, Versandkosten)

Aus meiner Sicht kein guter Service.
Preise zu hoch für die entsprechende Qualität, da noch nicht einmal ein Rückversand inkludiert ist bei Umtausch der Ware gegen eine andere Version.

Schlechte Konditionen für den Kunden

12 June 2026
Unprompted review
Maison Deux logo

Reply from Maison Deux

Vielen Dank für Ihr Feedback.

Es tut uns leid zu hören, dass unser Service nicht Ihren Erwartungen entsprochen hat.

Da Sie das Produkt im Rahmen unserer Kooperation kostenfrei erhalten haben, haben wir Ihnen dennoch angeboten, den Artikel an uns zurückzusenden. Nach Eingang der Rücksendung können Sie selbstverständlich eine andere Größe neu bestellen. Für diese neue Bestellung würden wir die Versandkosten selbstverständlich übernehmen.

Wir verstehen, dass Sie sich einen direkten Umtausch gewünscht hätten. Leider können wir kostenlose Umtausche derzeit nicht anbieten. Es tut uns leid, dass dies zu Enttäuschung geführt hat.

Wir schätzen Ihr ehrliches Feedback und nehmen Ihre Anmerkungen zu unserem Service und unseren Konditionen ernst.

Mit freundlichen Grüßen,

Maison Deux

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look