Maisonalura Reviews 10

TrustScore 2 out of 5

2.2

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2.2

Poor

TrustScore 2 out of 5

10 reviews

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Rated 1 out of 5 stars

Fraud. Pictures don’t match what is shipped

Fraud. The images on their site show embroidered emblems on their hats. What you receive is a cheap sticker printed on the hat. They require you to send the hat back to China for a refund. Should have checked here before ordering. 😑

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Total ripoff

Total ripoff! Never got my hat on delivery date that was fake. Screw this company. I’m so pissed, I’ll never order anything from the internet again.

24 November 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a hat from them

Ordered a hat from them. It looked like a good hat, and it said it was made in the U.S. , so I figured I’d get it quickly. It’s now been 3 1/2 weeks, and it’s still sitting in a warehouse in China. Avoid at all costs.

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Total garbage avoid at all costs

Total garbage avoid at all costs. Hats are from China and are nothing like advertising photos. When you try to return for a refund they will offer you 10 % off to keep it, or you will have to pay for overseas shipping return cost even though the product is shipped to you from within the US. Total scam!!!
Unethical company ripping consumers off. Just read all their shitty reviews.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

I ordered hat Nov

I ordered hat Nov. 1 and got 3 weeks later. When hat arrived, it was so small and I could not adjust it to make it bigger. These hats are great for a child or little Asian, but not and USA male.

23 November 2025
Unprompted review
Rated 1 out of 5 stars

Bad delivery

Bad delivery. No resposability, I order a month ago and nothing yet. Excuse they are busy!!!!No accountability. Stay away from this place, total scam

18 November 2025
Unprompted review
Rated 1 out of 5 stars

THIS COMPANY LIES!

THIS COMPANY IS NOT BEING TRUTHFUL! THE STATE THE ALL THEIR PRODUCTS ARE MADE IN THE USA. WHEN I RECEIVED THE TRACKING FOR MY ORDER IT STATES PLACE OF ORIGIN IS CHINA! I CONTACTED THE COMPANY TO CONFRONT THEM ON FALSE ADVERTISING. I DO NOT HONOR THOSE WHO LIE! THIS COMPANY IS NOT TRANSPARENT. NOT A GOOD BUSINESS PRACTICE.

10 November 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a hat

I ordered a hat. I wanted to return. They shipped the hat from Chicago - they want me to pay return charges to CHINA. Their website states full refund in 30 days - no mention of CHINA

28 October 2025
Unprompted review
Rated 5 out of 5 stars

A mistake by Maison alura quickly addressed

I ordered a coat from Madisonura. It arrived … then a second identical coat arrived. I reached out to see if I had inadvertently ordered and paid for a second coat. The customer service team promptly responded… it was a mistake at their end. They apologized.. assured me I had only been charged for one item. They said I didn’t need to return the second item. They were swift, courteous and I would highly recommend doing business with this company.

30 October 2025
Unprompted review

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