Poor quality clothes
Poor quality clothes.
Don’t reply to emails and no contact phone number.
Beware!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Poor quality clothes.
Don’t reply to emails and no contact phone number.
Beware!
This is a China based company - they distribute from and require returns to China.
Their clothes are of far lower quality than the pictures would have you believe - eg, material is a lot thinner then expected. Also, the sizes are considerably smaller then normal UK sizes.
Returns are not 'Simple' (as their website states) as you have to pay Customs duties, etc. They even stated to me: "I want to be upfront: returning the parcel to our fulfilment centre in China, plus the customs and duty fees, often makes the return process quite costly for the customer.
In many cases, this ends up being more expensive than the refund amount itself."
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.