This company has been absolutely horrible at delivering what they say they're going to. Their sales team promises the world but then do not deliver. Last year we didn't want to renew due to this, but... See more
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Rawey Kansad did a wonderful job on designing our website! Went above and beyond expectations very professional, and courteous, easy to work with. Would highly recommend using them for your wed desig... See more
Company replied
Natalie was great - got me a fantastic deal too! I have used Main Street Host previously and I KNOW their work culminates in positive results. The first time I took advantage of their services my busi... See more
Company replied
My website has been under the care of Main Street for many years. I feel internet-nurtured, and have total trust in my personal agent, Jim Kloppenborg, who attends to my website concerns, pronto, with... See more
Company replied
Company details
Written by the company
Mainstreethost is a digital marketing agency with headquarters in Buffalo, NY, and offices in Las Vegas, NV & Youngstown, OH. Our ranks include SEOs, Writers, Designers, Developers and Strategists all working together toward the same end goal: our clients’ success. At Mainstreethost, our mission is quite simple: help your business grow through effective digital marketing services. We live and breathe digital marketing, and in an industry that is constantly shifting and changing shape, it’s our business to stay ahead of the changes.
Contact info
207 Commerce Dr, 14228, Amherst, United States
- 888-874-3791
- mainstreethost.com
Replied to 66% of negative reviews
Typically replies within 1 week
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Sales will harass you and then they ghost you for a year.
This company has been absolutely horrible at delivering what they say they're going to. Their sales team promises the world but then do not deliver. Last year we didn't want to renew due to this, but Cheryl promised me she would make sure we were taken care of. They promised quarterly reports, we received one less than a month before we were due for renewal. Since a few weeks before we were due for renewal, Cheryl has called or emailed me 4-5x a day. She calls from her number, then from a blocked number, then she will create a fake number. It's creepy and disturbing. Multiple times she was told we would reach out when we were ready and she continues to harass not only my email and phone, but also our office. I would not recommend them. I'm not saying the SEO work itself is bad, but all they care about is SALES!
Rawey Kansad did a wonderful job on…
Rawey Kansad did a wonderful job on designing our website! Went above and beyond expectations very professional, and courteous, easy to work with. Would highly recommend using them for your wed designer!

Reply from Mainstreethost
Best money spent!
Best money spent!! Damon is on top of everything which is not normal as prior companies I always had to constantly reach out to them . Damone thats for all your help!
Doyles

Reply from Mainstreethost
Guaranteed results, I promise!
Natalie was great - got me a fantastic deal too! I have used Main Street Host previously and I KNOW their work culminates in positive results. The first time I took advantage of their services my business doubled. I'm looking forward to that happening again!

Reply from Mainstreethost
Website Nurtured, because it matters!
My website has been under the care of Main Street for many years. I feel internet-nurtured, and have total trust in my personal agent, Jim Kloppenborg, who attends to my website concerns, pronto, with patient kindness, and is a wonderful go- between me and the company. I have tried other hosting sites but find I like Main Street best.

Reply from Mainstreethost
Mainstreethost, the only company for me.
Mainstreethost built a really fine wordpress site for my one-person musician business. I've been with them for nearly 10 years. They host and market my site, keeping it on top of page one consistently. It can be challenging to find a company that will serve small businesses. Mainstreethost is that company. I never worry about a thing. A special shout out to account coordinator Austin Ford who manages my site. He updates me regularly and is always responsive and available to talk. Also kudos to Perry Davis who makes sure my account is always current and service never interrupted. Mainstreethost is the only company would ever trust to manage my web presence. Thanks everyone, you do great!

Reply from Mainstreethost
Outstanding Professionalism
Outstanding work in creating my website. Staff who worked with me were very professional and extremely helpful.

Reply from Mainstreethost
Main Street Host talked a good game...
Main Street Host talked a good game and we spent a lot of money (for us!) to hire them. They completely changed our text on our website and even changed some of the functions (which we cannot seem to get back). Nothing was effective. In our quarterly meetings, they suggested we add a blog--we did. They made other suggestions--we did those. Bottom line is NOTHING happened and they have just faded off the radar with us

Reply from Mainstreethost
Fake facts and scare tactics
When we decided to cancel membership, they used scare tactics and fake facts to scare us into staying. Cheryl was very rude and honestly didn't know what she was talking about. She said a lot of things that just weren't true to scare us into staying. She also said we ranked #1 in a lot of keywords but didn't rank #1 on anything...
They didn't use relevant keywords to help our business. A lot of the changes they wanted to make were full of incorrect information. We also asked them to focus on getting more traffic to one product category for us, and the webpage was never even made... just stayed in construction.
If you can take a day or two to learn SEO for yourself, do it. Or hire an in house SEO person. It will be more beneficial for your company. These agencies can't put the time and effort in your website to learn the correct information or make the changes that need to be done. And usually focus too much on local SEO.

Reply from Mainstreethost
Top Notch SEO Partner
Our partnership with MainStreetHost has been an incredibly positive experience. Tom is responsive, proactive, and truly goes above and beyond to help us achieve our goals. The team at MainStreetHost takes the time to understand our brand architecture, our service lines, and how our different entities connect, and they consistently bring forward thoughtful strategies that support our long-term goals.
Their support has helped us build a stronger online presence, and their insights have directly contributed to measurable growth in organic traffic and overall brand visibility.
If you’re looking for an SEO partner who is knowledgeable, communicative, and genuinely invested in your success, I can’t recommend Tom and MainStreetHost enough. They’ve been an invaluable part of our digital strategy.

Reply from Mainstreethost
Excellent follow-thru and delivery
Excellent follow-thru and delivery. Very knowledgeable and concise. And mainly very patient! A wonderful crew to work with. Highly recommend.

Reply from Mainstreethost
We’ve had an extremely positive…
We’ve had an extremely positive experience with MainStreet Host. They host our website, built a brand new site for our company, and run our Google pay-per-click — and they’ve done a great job with every part of it. Their team has been very responsive and professional, and they truly seem to care about helping our business succeed. We just finished our strongest month ever in 12 years. I did see some older negative reviews from several years ago, but based on our experience, it’s clear this company has dramatically improved and those reviews don’t reflect the service level we’ve received. If you’re considering working with them today, we would strongly recommend them — they’ve earned 5 stars from us.

Reply from Mainstreethost
Chris did a great job
Chris did a great job , stayed in touch with me and made sure I was happy ty

Reply from Mainstreethost
To me it was all about trust--
To me it was all about trust-- It was a big decision for me to make a change- They took my ideas of what I wanted reinforced them and made wonderful improvements. They were very patient, supportive and always there. To me they did far more than what I had expected.

Reply from Mainstreethost
The Team is fabulous
The Team is fabulous! Cameron, my contact person helped me in ways that have been truly beneficial. He listened to my questions/concerns and offered suggestions that were viable and on pont. He offered to help me if I needed it. I am grateful

Reply from Mainstreethost
Phil at Main Street Host did such a…
Phil at Main Street Host did such a great job helping revamp my dad’s website, which hadn’t been touched since the early 2000s. He went the extra mile, was extremely patient with our vision, and worked tirelessly to get it right. What felt like a daunting project quickly became exciting and easy thanks to Phil’s guidance. Most importantly, we’re thrilled with the results and can’t wait to drive both new and existing customers to our new website!

Reply from Mainstreethost
James Zuch & Yasmin Santiago – Great to Work With
I have recently worked with James Zuch and Yasmin Santiago at MainstreetHost on the redesign and marketing of my goodbuddynotes website. Both James and Yasmin have been a delight to work with - SO friendly, helpful and knowledgable and skilled in their specialities.

Reply from Mainstreethost
DO NOT SIGN UP OR GIVE MAINSTREETHOST…
DO NOT SIGN UP OR GIVE MAINSTREETHOST YOUR CREDIT CARD!!! I hired them for SEO for a year for $1800. I do SEO myself. I have many websites but was looking to take something off my plate. What a mistake! What they do in a year, I could do in 3-4 days. Save your hard earned money!!

Reply from Mainstreethost
Working with Yasmin at Main Street Host…
Working with Yasmin at Main Street Host (for the past 15+ years), has always been a pleasure! MSH offers the latest in SEO optimization and web development. My business would not have survived without Yasmin and her team and MSH! Laura Slawson, The Creative Advantage Resume Writing Service

Reply from Mainstreethost
We've been with MSH for ten years
We've been with MSH for ten years. Ryan O. and Jim C. always did their best to advise -- and work with us within our limited budget -- through constantly changing updates and requirements, were patient with questions and our limited time for discussion, and each time they were very pleasant and professional. We've recently successfully sold our 16-year old family business after reaching the list of Top Eight Best Wedding Location in SC, thanks in part to their marketing efforts on our behalf. We appreciated them and highly recommend them.

Reply from Mainstreethost
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