I purchased a watch for a really good price. Shipping was fast, I felt well informed about the delivery, packaging is sufficient and protective. However, two things were intransparent for me as an EU-... See more
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I absolutely love the choice of watches from Mainspring. It would be 5 stars apart from the fact that there's no standard rate phone number to contact them on. However, that being said, their customer... See more
As a collector of watches, I stumbled on this website & found some very nice watches. I bought two Nubeo timepieces, the Ventana in the green, a gorgeous watch & one that I bought in the Black Frid... See more
I've used Mainspring Boutique before and have had a few Spinnakers from different sources in the past. Never had any problems with the products or the service. Ordering was painless with next day d... See more
4.3
Excellent
196 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically replies within 1 week
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Appalling service and terrible quality…
Appalling service and terrible quality of products.
I purchased a watch that I had to chase them for as it went way beyond the 10 days quoted for delivery.
The watch arrived with a massive crack right across the centre of the face.
They have not responded to any e-mails. They do not answer the phone, which is an 0845 number so incurs cost when phoning via mobile.
I am having to raise a case with Paypal.
Order MSB#5931
24 April 2024
Unprompted review
I have been using mainspring boutique…
I have been using mainspring boutique for a while.now. they always offer really good prices and offers, usually watch is delivered the following day by DPD, no quibble exchange or refund policy, I would highly recommend this website, and it can be trusted 100%
4 October 2023
Unprompted review
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