I was a little hesitant about ordering something from this company after reading the poor reviews, but I needn't have worried. The service i received was exemplorary. I placed my order and within a da... See more
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Absolute disgraceful behaviour never received item complained twice, they never even replied, I got a full refund after 10 day (when item was on last day of supposed deliver limit) but that's not... See more
Initially was concerned as didn't receive a confirmation email (on a good deal) then saw some of these reviews; so got in contact with Mailspeed by phone. This was straightforward; got through easily... See more
To me, once useful Mailspeedmarine is no more. I heard it was taken over by somebody else a couple years ago. These days whatever is called Mailspeed Marine means poor service, incorrectly processed o... See more
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Once usable service is falling apart
To me, once useful Mailspeedmarine is no more. I heard it was taken over by somebody else a couple years ago. These days whatever is called Mailspeed Marine means poor service, incorrectly processed orders and no response when you try communicating your issues.
7 July 2015
Unprompted review
Woeful and hopeless shopping
I wanted a dinghy and outboard package and ordered WavEco 2.3M Slatted Floor Dinghy & Hidea 2.5hp Engine Package and paid extra for 1 to 2 day delivery on the 13/9/14. By the 16th as no delivery I contacted them to be informed the engine was out of stock (even though the conformation of the order said it was in stock). So I contacted them again and changed the engine, which was £70 dearer. Guess what they took £104.99 from by account instead and still failed to deliver in 1 to 2 days. I have asked them twice to refund £34.99 sending both times the bank transfer details of what they took and they insist they only took £70. I gave them several weeks to rectify their mistake, to no avail. I even contacted them 2 days ago and informed them that my bank will start a visa dispute and recover the full £104.99 from them not just the £34.99, unbelivable as it seems they could not be bothered to get back to me about it.
11 October 2014
Unprompted review
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