Couldn’t leave 0 stars so had to leave 1 star. Horrendous company to deal with. Pay them a high monthly subscription and they often suspend your ability to even use their service until their team look... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Spent weeks setting up the free version, before figuring out why it didn't send abandoned cart emails. It only send emails to people ALREADY in your subscribed list, which is useless. Also their pri... See more
I wanted to upgrade but I could not use their website. I experienced this multiple times. Their service and support is ridiculous. I cannot send emails until I upgrade. I am losing potential customers... See more
I love using MailPoet for myself and my local business clients. I've been using MailPoet for over a year now. I have it installed on several client websites, too. It makes creating and managing... See more
1.7
Bad
27 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
What a huge waste of time
Spent weeks setting up the free version, before figuring out why it didn't send abandoned cart emails. It only send emails to people ALREADY in your subscribed list, which is useless. Also their pricing is insane when compared to others.
Don't waste your time on them, go with the usual mainstream competitors which don't have all these issues, and you'll be glad you haven't wasted weeks of your life.
2 January 2023
Unprompted review
One time a month they block your sending service
Worst newsletter service ever used. Suddenly they block your mailings for no reason and it takes days to unblock it, in the meantime they continue to take the money. The last time I used the plugin it even crashed my site, and I couldn't reactivate it, I lost my list of 15,000 subscribers made over the years by my site. I asked for the subscriber list to be returned to me, they never replied. Bad, to be avoided
26 October 2022
Unprompted review
I love using MailPoet for myself and my local business clients
I love using MailPoet for myself and my local business clients. I've been using MailPoet for over a year now. I have it installed on several client websites, too. It makes creating and managing a newsletter very easy to do.
One disclaimer, I wouldn't use MailPoet if I ran an Internet Marketing Affiliate type of business. Or, if you're in MLM or the Biz Opp niches. I would use an Aweber or GetResponse for something like that.
MailPoet does their best to keep a good reputation for their sending service. I'm very happy with the deliverability.
If you have a clean list that you've run through an email validation service, you shouldn't have any problems with MailPoet.
17 November 2022
Unprompted review
A pity that the so called French…
A pity that the so called French localization is in fact in morse code (aka "écriture inclusive"). This makes it unpleasant to use and hard to understand (as if WordPress and e-mail integration was so easy to get that you could afford wasting your cognition in decoding morse code)
Apart from that, it's a good plugin :)
27 August 2022
Unprompted review
They sneak a mailpoet logo with a link…
They sneak a mailpoet logo with a link to their site in your emails without your consent, yuk!!! :(((((
5 March 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.