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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the platform for its ease of use and intuitive interface, making it simple to send personalized emails and manage campaigns. Many people highlight how well it integrates with Google Sheets and Gmail, significantly improving their productivity and outreach efforts. The ability to track openings and clicks, along with features like scheduling and AI assistance, are frequently mentioned as valuable assets. However, some people were not happy with certain aspects of the service, noting occasional issues with follow-up emails not threading correctly or variables not working as expected. A few users also experienced changes in font size after sending emails and difficulty with template usage. Additionally, some long-time users felt that the product had lost some of its previous functionality.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the platform easy to use,... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the clean, intuitive, and... See more

Service

Consumers find the service to be positive. Many reviewers praise it as the best email sender they have used,... See more

Product

Customers consistently note ambiguous experiences with the product. While some reviewers praise it as an... See more

Based on these reviews

Rated 4 out of 5 stars

I really love using Mailmeteor. I'm new to cold emailing and MM has been so easy to use. My only complaint is I was exploring adding an automated follow-up to a campaign, but 1) the follow up email... See more

Rated 4 out of 5 stars

Mailmeteor is a simple, no-nonsense email-merging program that integrates with Google sheets. I have been using it regularly for several years and have never encountered a problem. I learned how to us... See more

Rated 4 out of 5 stars

It is very useful and easy to use. I will note that I wish it updated you on if there is an error when schedule sending. There have been a number of times where my campaign was paused because it neede... See more

Rated 4 out of 5 stars

The frame is changing and without regular usage that I don't have, I may be lost in these changes. Last point was with the template usage. I didin't find the way to use a template to send the emai... See more


Company details

  1. Internet Marketing Service

Written by the company

Email marketing for everyone on your team. From HR to Sales, your team has access to a powerful email marketing solution that has been recommended for Google Workspace in 2022 and 2023.


Contact info

4.0

Great

TrustScore 4 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Lack of Support

I do not have a Mailmeteor account nor have I ever used the platform. My credit card has been charged 3 times by them and while I disputed it with my bank, there’s no way of reaching out to Mailmeteor support without having a paid account. I am unable to ask them anything about the account using my information.

10 April 2026
Unprompted review
Mailmeteor logo

Reply from Mailmeteor

Hi! I'm sorry for this situation. You can contact us anytime at support@mailmeteor.com.

Rated 1 out of 5 stars

shut down my business gmail for 24 hours

19 March 2026
Unprompted review
Mailmeteor logo

Reply from Mailmeteor

Hi Pat. Gmail disruptions can be triggered by a number of factors, including Google's own security systems reacting to sending volume or authentication settings. We'd be happy to look into your specific case and help identify the root cause. Please contact us at https://mailmeteor.com/contact with your account details and we'll get to the bottom of it.

Rated 5 out of 5 stars

I love Mailmeteor so much

I love Mailmeteor so much. It has saved my life so many times, and has definitely saved me time a million times!
I use it at work to contact school students, and it's the best tool I've found.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Simple and easy to use

Simple, easy to use.
might be intimidating at 1st but the videos break it down.

Sometimes a little tricky with saving and finding templates or campaigns from within Google Sheets.

Overall Highly recommended!! (infact I have to many colleagues)

15 March 2026
Unprompted review
Rated 1 out of 5 stars

"Subscribers" Beware!!

Received emails from my bank that it had denied credit for $2K of items charged to my account. Among the unauthorized/fraudulent charges was a subscription to "Mailmeteor" for $12.99. I had never heard of Mailmeteor. I never authorized a subscription to Mailmeteor. Nonetheless, Mailmeteor was granted access to my gmail account which I immediately canceled. I also blocked subsequent gmails from folks at Mailmeteor. Something's fishy. Can't believe I am the first/only person with this experience.

16 February 2026
Unprompted review
Mailmeteor logo

Reply from Mailmeteor

Hi. I’m really sorry this happened, and I understand why it felt alarming.

Mailmeteor can only access a Gmail account if someone signs in to Google and approves the connection. If you didn’t do that, it suggests your Google account (or a device with access to it) may have been compromised, or that someone had access to your email/payment details.

A few steps we recommend right away:

1. In Google: go to Google Account → Security → Third-party access and remove any apps you don’t recognize (including Mailmeteor if still present).

2. Go to Security → Your devices and sign out of any device you don’t recognize.

3. Change your Google password and turn on 2-Step Verification.

4. In Gmail, check Settings → Accounts and Import → Forwarding (and Filters) for anything unfamiliar.

On our side, we can help immediately: if you send our support team the email address that was billed and the approximate time/date of the charge (or a screenshot of the charge with sensitive info hidden), we’ll locate the subscription, cancel it, and issue a refund if it’s ours.

If your bank flagged multiple fraudulent charges, filing a dispute with them is also a good idea.

We take misuse very seriously and can investigate how the subscription was created once we have the billing email/charge details.

Rated 5 out of 5 stars

I find Mailmeteor easy to use

I find Mailmeteor easy to use, there are no unnecessary steps you have to go through
I epically like the campaign stats at the end of the mail shot, how many mails were opened etc
The info they give you really helps to keep your database clean with the unsendable addresses. We will be using this again

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Mailmeteor has changed the game for me

Mailmeteor has changed the game for me. I send many pitches out a week, and this software makes me a lot faster, more efficient, and I basically can now follow up with podcasts in my sleep! Cool stuff!

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Used to be a fan - I am a long time user of meteror mail

I am a long time user of meteror mail - it used to be awesome! Sadly, it doesn't work as well as it used to. It is lost all the functionality that made it valuable. You used to take me 10 minutes to set up everything. I have wasted 12 hours making videos for the support team - who doesn't actually know how to use the product - to show them how everything that worked before is now broken. I don't see the same value I used to which makes me very sad.

1 January 2026
Unprompted review
Mailmeteor logo

Reply from Mailmeteor

Hi Jessica. Mailmeteor's founder here.

Thank you for sharing your experience.

Seeing long time users who turn away is a code red for me. Would you be so nice to share more with me?

We sent you a request to share more information so we can schedule a meeting with you when that suits you best.

Looking forward to hearing from you

Rated 4 out of 5 stars

I would like it perfect, it is just powerfull

The frame is changing and without regular usage that I don't have, I may be lost in these changes.
Last point was with the template usage. I didin't find the way to use a template to send the email from the sheet. It might be improved.
BUT
I still realy appréciate the tool that is useful and respond to my usages.

16 December 2025
Unprompted review

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