I'm super happy with the quality and lovely print of my new Mah Tote bag. I got it as Christmas present and super pleased. The print is so unique and beautiful, and the pockets inside the bag are supe... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Super efficient after-sales service, helpful and resolving lost shipments with due courtesy and understanding. Only the delivery times are a bit long, but apart from that, I highly recommend them.
Good quality, exactly like describe and delivery very fast after the payment done. Just a little note that the color a little less than in the website.
I like how well their online store is. Informative and lots of photos for the bags. Quick delivery and ongoing sale. I love the bag I purchased! Def recommend:)
Company details
Written by the company
We started MaH in 2010 with $800 and a dorm room. Three college guys, doing everything ourselves—designing, packing, even answering every customer message. We learned one thing: a good bag should simply work. Good-looking, roomy, comfortable, tough, and most importantly, affordable. 15 years later, we’re still here, refining every detail, staying true to what got us started: no shortcuts, no tricks, just honest work. Our bags aren’t made to stand out, but to stand by, so you can focus on what really matters. We are modest. We are always there. We are hassle-free. We are MaH.
Contact info
United States
- mah-official.com
4.5
Excellent
59 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Fantastic Products
Easy to order. Fast shipping. Love the designs and options. Love the different range of colours as well. Great quality.
14 July 2025
Really nice bag
Really nice bag, good quality and I love the color. I ordered the teal and would love to get black as well.
16 June 2025
Pleasant shopping experience!
Website easy to navigate.
I love how each product gives a realistic scale on how big the bags are so it really made my decision easy.
20 June 2025
Did not receive product, not trackable
It has been almost a month since I ordered a bag - tracking not updated since May27 and I got an email saying I should review the goods. Please give me a refund or let me know of an approximate date that I can receive the goods.
22 May 2025
Reply from MaH Official
we sincerely apologize for the frustration caused by the delay in receiving your order and the premature review request email. We understand how concerning this must be, and we’re here to help.
Regarding Your Order:
Your package is currently impacted by unforeseen delays due to the ongoing Canada Post labor strikes, which have disrupted shipping timelines across the country. While tracking hasn’t updated since May 27 because there is a bug on the logistics system, rest assured updates issue has been solved and your order is in transit and will be delivered.
A dedicated agent will proactively reach out to resolve this for you.
We deeply regret the inconvenience this has caused and truly appreciate your patience. Your satisfaction is our priority, and we’ll ensure this is resolved swiftly.
Def recommend!:)
I like how well their online store is. Informative and lots of photos for the bags. Quick delivery and ongoing sale. I love the bag I purchased! Def recommend:)
16 May 2025
Very nice product and delivered in…
Very nice product and delivered in fairly timely manner.
21 May 2025
Very helpfull
12 May 2025
Recommendations
Good quality, exactly like describe and delivery very fast after the payment done. Just a little note that the color a little less than in the website.
19 April 2025
Young Tour Tote Bag
such good quality bag! i was super worried about something and so messaged the service team and they were really quick and responding and very friendly! the bag is very spacious, and my keyring fits perfectly!
14 January 2025
Love my MaH bag!
It’s a great bag, very well-made and super functional with all the different pockets. I think it’s well worth the money and I will be buying their products again.
11 January 2025
Great customer service
Great customer service! I was really worried about shipping since there is a post office strike in my country and they made sure to reroute it so that it still arrive in time and answered my emails very quickly.
11 December 2024
My bag
I think the shipping was pretty quick, especially coming all the way from China. The bag FEELS amazing, and I love that it has a reasonable amount of pockets/ The design is super cute and the straps might not be as padded as I would have liked but they are still very much comfortable.
This is a bag I plan on using for work/school. It's nice to have such a cute bag and not just a completely black one.
23 November 2024
Young Tour Cross
The shipping was very efficient, the bag arrived as soon as possible. The bag is made from a great material which seems pretty resistent and everything about it feels like great quality.
20 November 2024
Perfect for what I needed
Needed a bag to fit my flutes, music and stand, and this worked perfectly! It feels great, and distributes the weight well!
15 October 2024
Positive Experience!
Company communicated very well when I asked questions and reached out to clarify my address to ensure that my package would be delivered correctly. Friendly customer service and accessible tracking that was constantly updated. Would order again!
11 September 2024
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