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Magpie Style Reviews 

568
•
TrustScore 4 out of 5

4.0

Women's Clothing Store
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See what reviewers are saying

Rated 2 out of 5 stars

Definitely do not purchase online . I had a fault with a pair of $400 shoes . I returned them and asked for them to be repaired and the other shoe to be looked at as it had the same fault . They h... See more

Rated 5 out of 5 stars

Great experience shopping with Magpie Style. Fantastic communication. Emails were answered promptly. The garment arrived well packaged in a beautiful box and wrapped in tissue. Unfortunately the... See more

Rated 5 out of 5 stars

Always a pleasure to pop into this beautiful boutique. Ladies are always super helpful, the shop looks incredible and its a lovely shopping experience. Can appreciate the care taken when parcels for o... See more

Rated 4 out of 5 stars

I love my new Paula Ryan top, however three of the eight gold buttons fell off during my first wearing. I was so disappointed.

Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store

Written by the company

Our mission is to help you look and feel your best in your clothes. We focus on long-distance dressing; buying clothes in high-quality fabrics that best suit your body-shape and life - designed to last years in your wardrobe.

Contact info

4.0

Great

TrustScore 4 out of 5

568 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(568)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fantastic Find

Excellent service, super quick delivery with beautiful packaging and a really lovely product range.

3 September 2022
Rated 5 out of 5 stars

Gift Cards

Quick delivery and beautiful cards - thank you for such prompt and easy service. Much appreciated.

29 August 2022
Rated 5 out of 5 stars

Honest, easy shopping

I came in for a dress for a wedding and walked away with a dress and another item as well. Service was helpful, honest and easy. Thank you!

10 August 2022
Rated 3 out of 5 stars

I ordered an item and then did not…

I ordered an item and then did not receive an email confirmation of my order. I waited a few days and then emailed and I was informed by email reply that the item received had a flaw in it and that the company had requested another one to be sent and that it was due overnight. And I would be informed of the dispatch. Again, I waited a few days and still had not had confirmation of the dispatch of my order. Again, I made contact and was told that the item was to be dispatched tomorrow. Again, I waited for confirmation and when I sought this information was informed that it was to be dispatched that day. I do realise that there are sometimes hold ups when receiving and dispatching an order, however in each instance, I had to initiate the contact and follow up. The company didn't once proactively contact me to keep me informed of progress. Coincidentally, I had this issue with another company around the same time and they proactively contacted me, told me of the delay, remedied the situation and kept me informed the whole time. Not once did I have to chase them up and they emailed me when the item was dispatched. This to my mind is appropriate customer service.

28 July 2022
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Reply from Magpie Style

Dear Pamela,

Thank you for bringing to our attention this issue. I have just looked into it and at the time that this happened we had two staff off sick with Covid and the person you spoke too was also covering for two other roles. Our Client Relations Manager unfortunately was not at work.

Our communication is definitely not this slow. I have also just checked out system and the confirmation email was sent on the order on July the 8th. It is possible that it may have gone into the Junk or Spam folder which can be frustrating too.

As you can imagine, we are all looking forward to returning to a more normal time when we don't such a high rate of staff off work in the community which is putting huge strains on so many business operations to be effective and run smoothly.

Thank you for shopping with us. We will ensure you have a better experience should you wish to order again in the future.

Best wishes,
Bridget - Director

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