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Magnumtaxisstoke Reviews 

427
•
TrustScore 4.5 out of 5

4.7

Taxi Service
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Review summary

Created with AI, based on recent reviews

Evaluating 378 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite and friendly drivers, stating that vehicles are consistently clean and the booking system is extremely straightforward and easy to use. Many people also appreciate the prompt arrivals, helpful assistance with luggage, and very fair prices, making everyday travel feel smooth, comfortable, and highly reliable. Some reviewers were not happy with specific journey details, noting occasional unexpected delays or frustrating issues when pre-booking vehicles in advance. A few consumers additionally mentioned minor communication barriers or driver distractions, such as individuals staying on their phones throughout the trip.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing drivers as polite, friendly, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the prompt arrival times and polite,... See more

Delivery service

People report positive experiences with delivery service, noting that drivers are always punctual and arrive... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are very reasonable,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is consistently quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had difficulty finding my address with the automated phone system but soon put through to an operator who sorted it for me. Pre booked taxi arrived on time & later needed a taxi from the hospital whic... See more

Rated 5 out of 5 stars

Always a pleasant experience with Magnum. I usually pre-book my taxis and they are always on time. Very rare they come late. Always friendly and clean cars and take the quickest route for you. Plenty... See more

Rated 5 out of 5 stars

Taxi was booked the day before my journey and I received confirmation. Taxi arrived at the correct time and I had a message to say he was outside. He took us to our destination very swiftly, taki... See more

Rated 5 out of 5 stars

My driver, Riffat, was a joy . He arrived promptly, was courteous, friendly and we had a very pleasant conversation. The vehicle was clean and comfortable and the whole experience was first rate. I... See more

Company details

  1. Taxi Service
  2. Bus and Coach Company
  3. Limousine Service
  4. Minibus Taxi Service
  5. Transportation Service

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

427 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(427)

358 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. I booked 4 weeks in advance. I was sent a message to remind me. The driver was very helpful very professional. He explained the route. He put the suitcases in and out of the car. Very clean car. I recommend Magnum Taxi. I want to point out the price. We all are living in a very hard Financial Times. They are extremely fair and the cost is affordable. The Driver took an holistic approach with our family. He asked how our trip was.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

I book with Magnum 3-4 times a week

I book with Magnum 3-4 times a week, I always ring them @ 2am to prebook my taxi for 6am (I work nights, so I'm on a break then) always greeted politely. The Taxi is always waiting for me when I walk out of work. 5 star service.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

They are great on time keeping

They are great on time keeping. Majority of the drivers are super polite and helpful with my luggage some are chatty while some are quiet control keep me up to date if there's a delay. Drops me off as close as possible to my door. I just love these.guys Good job .booking done in a jiffy price. Not over the top thanks guys.

18 August 2026
Unprompted review
Rated 4 out of 5 stars

Easy booking process via the app

Easy booking process via the app. The app let's you track the journey if the taxi is booked for someone else.
Fair prices and the drivers are generally happy, helpful and polite.
I feel the service has improved over the last couple of weeks 😊

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Happy to continue to call

Prompt attendance at time requested. Clean vehicle with polite driver. And reasonable prices for the journeys. I actually haven't used another firm for the past 3 years at least.

12 August 2026
Unprompted review

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