Magicshineuk Reviews 

218
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional brightness and the impressive, long-lasting battery life of the lights, which significantly improves safety during night rides. Consumers also appreciate the robust build quality, convenient charging options, and practical design features that make daily commuting and outdoor adventures much easier. Some reviewers were not happy with certain hardware components, pointing out that plastic mounts can occasionally snap or break under heavy stress. A few other people also felt that overall product durability could be improved, noting occasional issues with items failing or stopping working after a few months.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the exceptional brightness and... See more

Quality

Consumers find quality to be positive, highlighting exceptional brightness, reliability, and robust build... See more

Service

Clients share positive opinions on service, consistently praising the helpful advice and prompt assistance.... See more

Customer service

Users describe positive interactions with customer service, noting that nothing is ever too much trouble.... See more

User experience

People report ambiguous experiences with user experience, highlighting both satisfaction and frustration.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought my Seemee R300 Radar and already almost one year , filling better with protection from behind. In the beginning connection was not possible to work properly, but already 5 months ago problem... See more

Rated 5 out of 5 stars

I Bought a Seemee 300 rear tail light from Magic shine. The light is great and delivery was quick and easy. After a few months the light unfortunately overheated but the customer service was 5 star an... See more

Rated 5 out of 5 stars

Great products ordered when existing purchases had reached the end of their long life with me after plenty of hard use. It has been good to see how the technology has moved on with my recent purchas... See more

Rated 5 out of 5 stars

Magicshine for me are the best bright lights out there with a massive range to choose from. Reliability is great as is battery life and they have a super strong build quality, the only thing that d... See more


Company details

  1. Bike Accessories Store

Written by the company

Since 1999, Magicshine has been focused on outdoor lighting area for 20 years, with the mission to provide high performance lights for professional night time outdoor activities, to keep people safe in darkness.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

218 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(218)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Best bike lights in the world

The Best bike lights in the world! Amazing! USB-C! To bad it isnt avaible in every LBS yet! Company ships worldwide so extra shipping costs, still worth it. Website could use a upgrade

30 July 2024
Rated 1 out of 5 stars

Never again!

Never again!
I wanted to cancle my order to germany because i found the same items in the austrian magicshine shop with muss lower sending costs. My order was on sunday and i wrote the email for cancelling on sunday too. I never get an answer and they shipped the items... very bad

19 August 2024
Rated 5 out of 5 stars

good quality product

good quality product, it works well on a Dunwich dynamo, the only drawback is the remote control, which could be more durable when attached to the handlebar, as when attaching it to clamping straps, one of the grips was broken.

16 July 2024
Rated 5 out of 5 stars

Bought lights from the national cycle…

Bought lights from the national cycle show Birmingham NEC last year just to give them a tryout, them at this years show I bought two new front lights along with a rear which I sold. Then I bought two more rear lights the bigger one is fantastic and the other one part of the bracket has broken as I tried to fit it to my seat post

16 June 2024
Rated 4 out of 5 stars

Seemee 508 is excellent - cust service could be better.

Bought the Seemee 508 which is excellent. Only issue is that I paid for 48 hour delivery, but there was no stock so they couldn't meet that. No communication either to advise. Tried using the contact form on the website by got no reply. I managed to find an email address on someone else's Trust Pilot review which I tried and was replied to immediately late on a Saturday evening. So that was great. But would have been good to have been told straight away that I'm would have to wait 10 days.

10 June 2024

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