msuk Reviews 

151
•
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Waited a really long time to receive my shapewesr only to receive it damaged which I have taken photos of o asked for the item to be sent back for a refund but instead they have shipped out a replace... See more

Company replied

Rated 3 out of 5 stars

Although the garment did as it says, due to delivery taking so long and I needed one for an event, I bought a cheaper product from elsewhere at a 3rd of the cost. The quality of this garment was so mu... See more

Rated 5 out of 5 stars

Easy to order. Good communication about when item would be delivered. Didn’t think because it was one size only that it would be suitable, but it did provide a nice smooth silhouette under clothing.... See more

Rated 2 out of 5 stars

So~ The sizing on the website is whack; what I received was humongous. Clearly not fit for purpose as "shape-wear". Opted for the 50% refund as returning to "unspecified country of ori... See more

2.9

Average

TrustScore 3 out of 5

151 reviews

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No recent history of asking for reviews

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Replied to 16% of negative reviews

Typically replies within 48 hours

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2.9

All reviews

(151)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely awful sizing is completely…

Absolutely awful sizing is completely wrong not as stated. 14/16 is more like 8/10.
Returns even worse the just keep offering everything to avoid a return e.g.
- another size for £10 and keep the original dispose of as you wish.
- 50% refund and keep the unwanted item.
- To make the process easier for you, we can process a refund for your order minus the £10.99 postage fee, and you would not need to return the item. Saving you a trip to the post office!
They just don’t want to provide a return address which is in China! The cost they estimate for return is £10.99.

11 March 2026
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

Bought 2 different size zip up body suits, quality not good for the price. Transit times are shocking as being shipped from China, returns at own expense back to China
Absolute joke of a company and wish I had read the reviews before I purchased! I was unaware these were shipped from China until the tracking was sent, I tried to cancel and they couldn't as it was already dispatched.

1 February 2026
Unprompted review
Rated 2 out of 5 stars

I am another person wishing I had read…

I am another person wishing I had read these reviews / paid £30 for tummy control pants for wedding supposedly from uk company to only discover after ordering that they coming from china - no returns policy - do not trust the scam reviews reviews on their website / item not fit for purpose - I only wish I had seen the trust pilot reviews first

29 January 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BE TEMPTED BY THESE ADVERTS

What a load of rubbish. These shapers are not fit for purpose. They are cheap and nasty and certainly don’t look anything like their adverts. Why can companies get away with charging a lot of money for extremely shoddy goods.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

The item was not as described

The item was not as described, I emailed to request returns info to be told I could £10 for another item but NO return! Sure this is illegal when the item is not as described. Do not buy from this company!

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Very happy with quality of product, and speed of assistance.
The only thing I have found is I don't seem to have measured quite right and found I needed a smaller size-assistance was excellent throughout.

2 October 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed with the tiny…

Very disappointed with the tiny knickers that turned up today. Flimsy and far too small for the size large that I bought. They definitely don’t do the job of compressing in the stomach, they just roll down. They are so tight it is painful and I am a size 10-12. A large should be fine.

It’s a con company that provides things that aren’t fit for purpose. Also took ages to arrive from China.

Don’t buy. It’s just tat.

8 September 2025
Unprompted review
Rated 1 out of 5 stars

Absolute disgrace …SCAM not a UK company

Really wished id read reviews on here before I ordered Magicshaper UK what a joke the item came from China, would never have ordered if Id have known. Only realised when I went on tracking, too late to cancel (I orderded Spanx from Amazon they were as described and perfect). The item arrived after 2 weeks, could not believe what my item was, the material was thick ribbed and it was a thong not even knickers with boning in the sides !!. Absolutely hideous more like a surgical compression garment . Totally unwearable. No point in trying for a refund if you have to send them back to sodding China. DO NOT BUY FROM THIS COMPANY.

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Avoid! Scam! You won’t get a refund!

I really wish I had come on here and read the reviews before I stupidly ordered from here. I now have two miracle suits that don’t fit me in length and customer services have been avoiding my emails saying they are very busy (not surprisingly I would expect with complaints). They advised me that their UK returns address is experiencing technical difficulties and therefore all returns are being processed in Asia! And as a goodwill gesture they will refund me less £10 per item ! So it’s basically going to cost me £20 to return the goods. At no point on their website does it advise of a charge. Other reviews below suggest I am not alone and the company is basically scamming every customer the same way.
Please do not order from here, they are a complete con and are robbing customers of money. You won’t get a full refund at all, so do not even risk it. Don’t be a fool like I have been!

7 August 2025
Unprompted review

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