My wife always wanted to do a cooking class with Maggie , we drove from Newcastle to the farm and had the class with Linda on 25/9/26 , it was a great experience Linda was brilliant made it very enjoy... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was my birthday. Maggie herself has such a presence and ayre of home & comfort. Every product of hers screams home cooking, kitchen, smiles, love and hugs from a Mum I no longer have with me. Her... See more
Company replied
Christmas gift voucher from our son overseas. We thought we could use it at Maggie Beer’s physical shop but learnt that it is only redeemable online. No problem, we chose and ordered, taking advantage... See more
Company replied
My wife and I purchased a Maggie Beer French market basket online as a gift for her sister. She received it within a few days and called to say that the quality of the basket’s craftsmanship, leathe... See more
Company replied
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery
Fast delivery, well packaged & a wonderful gift idea with lots of beautiful Maggie Beer goodies.
1 October 2026
Reply from maggiebeer.com.au
We are so pleased to hear that your order arrived quickly and safely! It is wonderful to know that you found our delicious items to be such a fantastic gift idea. Thank you for sharing your thoughtful feedback with us.
Amazing jam as always
Amazing jam as always - I buy a six pack of bottles every couple of months
2 October 2026
Reply from maggiebeer.com.au
We are glad you enjoyed your experience and appreciate your regular purchases of our preserves. Thank you for your positive feedback!
Reply from maggiebeer.com.au
We are happy to hear that our customer service team provided helpful assistance and that our products brings you joy. Thank you for sharing your positive experience with us.
How can I review something that never…
How can I review something that never arrived?
I ordered a Maggie Beer hamper as a special birthday surprise for my sister, and what should have been a lovely gesture turned into a frustrating and stressful experience. Despite ordering well in advance and following up to confirm delivery, the hamper never arrived.
Being overseas made the situation even more difficult, with tracking issues, limited ways to contact customer support and endless time spent chasing an order that should have been straightforward. My sister was also left waiting at home, unsure whether she could go out in case she missed the delivery.
A birthday surprise that was meant to make someone feel special ended up causing unnecessary stress and disappointment. While I understand that couriers can experience delays, the lack of reliable updates and the failure to deliver the order are simply not good enough.
Very disappointing experience, especially given the money spent and the occasion it was intended for. I would have expected much better service and communication. I am now seeking a full refund for an order that was never delivered.
2 October 2026
Reply from maggiebeer.com.au
Thank you for your feedback, we're sorry to hear about your experience. We understand that our Customer Service Management team has been in touch with you to address your concerns and has since resolved this for you.
Reply from maggiebeer.com.au
We are glad you enjoyed our great service, excellent choices, and delicious offerings. Thank you for your review.
Easy ordering and speedy delivery
1 October 2026
Reply from maggiebeer.com.au
We are glad you enjoyed your experience with our smooth purchasing process and prompt shipping. Thank you for your feedback!
Great Service, great profuct
Was delivered within a day or 2. I have a set of these wooden spoons & love them so much this purchase is for a Christmas gift.
30 September 2026
Reply from maggiebeer.com.au
We are so thrilled to hear that your order arrived so quickly! It is wonderful that you enjoy your own set of wooden spoons so much that you decided to share them as a holiday present. Thank you for choosing us for your gift giving!
They were very easy to deal with
Although I initially received the wrong purchase, they were quick to send the correct purchase within 2 days.
They were very easy to deal with and rectified my issue immediately.
30 September 2026
Reply from maggiebeer.com.au
Thank you for your feedback. We sincerely apologize for the initial mix up with your order, but we are thrilled that our team was able to resolve the issue for you so quickly. We truly appreciate your patience and kind words about our customer service.
Parcel was sent by Aus Post
Parcel was sent by Aus Post, scheduled delivery 30/09/26 to 02/10/26; still has not arrived. unable to track as Aus Post system states they wait until 15/10/26 before investigating. In other words, over three weeks since order placed!
28 September 2026
Reply from maggiebeer.com.au
Thank you for your feedback and for bringing this to our attention! Please do not hesitate to contact our customer service team at your earliest convenience for assistance.
Reply from maggiebeer.com.au
We are glad you enjoyed your experience and had a wonderful trip to SA! Thank you for your feedback.
The perfect gift🎁
The perfect gift🎁
5 Stars for service, quality, presentation, delightfulness and appreciation 🌟🌟🌟🌟🌟
💜 Love it 💜
29 September 2026
Reply from maggiebeer.com.au
We are thrilled you enjoyed your experience. Thank you for your kind feedback regarding our presentation and quality of your gift!
A very easy gift to arrange
A very easy gift to arrange. Delivery was on time , contents excellent and my family loved it!
29 September 2026
Reply from maggiebeer.com.au
We're so delighted to hear that ordering was easy, your delivery arrived right on schedule, and your family enjoyed the wonderful contents! Thank you so much for your great feedback.
Reply from maggiebeer.com.au
We're so happy to hear that your purchase was confirmed and delivered to you so quickly! Thank you for sharing your wonderful feedback.
Yummy birthday
I ordered a yummy gift for my brother’s birthday. Firstly, I put the wrong address: problem fixed, no problem. Secondly, I ordered it days before but it arrived on time, on the day. Thirdly, my brother was delighted!
Three out of three!
29 September 2026
Reply from maggiebeer.com.au
We are so happy to hear that your brother was thrilled with his birthday present! We are glad our customer service team could assist you with the address change. Thank you for your wonderful feedback!
Reply from maggiebeer.com.au
We are happy to hear that your order arrived so quickly and that you enjoyed our high quality items. Thank you for your review.
Reply from maggiebeer.com.au
We're so thrilled to hear that you love your new apron and are pleased with the high quality of the material! We truly appreciate you sharing your wonderful feedback with us.
Response time for my order was quick…
Response time for my order was quick and efficient
28 September 2026
Reply from maggiebeer.com.au
We appreciate your feedback and are glad you experienced such prompt service with us.
I wasn’t that pleased about the way it…
I wasn’t that pleased about the way it was packaged. The tape wasn’t closing the box properly, very sloppy packing.
But apart from that I love all Maggie’s items.
28 September 2026
Reply from maggiebeer.com.au
We appreciate your feedback and love for our products! Your feedback has been passed on to the relevant team.
Mushroom sauce
Hi
Haven’t been able to purchase the sauce so very happy to be able to find it again
👍
28 September 2026
Reply from maggiebeer.com.au
We are so glad you were able to find your favourite sauce again. Thank you for sharing your positive feedback!
Reply from maggiebeer.com.au
We appreciate your positive feedback! We are so glad to hear that you are happy with the quality of our items and our prompt delivery service. Thank you for your support!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.