Bought a subscription that doesn't…
Bought a subscription that doesn't exist, been impossible to get a refund, the worst experience I've ever had. They should all be sacked.
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Bought a subscription that doesn't exist, been impossible to get a refund, the worst experience I've ever had. They should all be sacked.
Ordered a six month subscription for a puzzle magazine. Did no receive any communication or the product after three weeks, tried calling them number not recognised! Started to get concerned I had been scammed, but sent email and social message to them, they responded within 24hr and tge next day I received my magazine. They had been waiting for the next issue before sending. Delighted and relieved. Thank you
Can’t believe I didn’t read
The reviews first. Terrible company. Do not use. Ripped me off
Like other reviewers, I have received no acknowledgement of my order and no replies to three emails. Is this a legitimate business? I too feel my money has been stolen by this firm. Is there any action that can be taken?
Fast delivery - excellent packaging: high-end magazine received in perfect condition.
I was concerned having read the poor reviews here, especially as there was no acknowledgment e-mail when I placed the order. There is no way of checking status after placing the order, hence one star deducted.
Takes the money and doesn’t send any magazines out. The telephone doesn’t connect and it’s not even the area code for where they say they based. Scam.
Placed a 4 issue subscription last month. Money taken but no confirmation sent. Nothing received to date, despite magazine being released some time past. Seller not responding to messages. Not sure where I go from here!
I purchased a subscription on October 6, but as yet I have not received my magazine. I have emailed Magazine supermarket 4 times but have got no reply. I posted a letter to their address but have got no reply. I have tried ringing them but cannot get through. I do not know what to do next. I feel like my money has been stolen.
Yesterday I ordered a copy of "Carve" magazine. Not only was the price including postage cheaper than elsewhere - but it arrived this morning! Fantastic service, well done Magazinesupermarket and Royal Mail.
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