I bought the Ap x Swatch Royal pop in ocho negro colour a couple days back with the bioceramic strap in black. Upon wearing the watch a couple of times I noticed it stops working. I paid 7275dhs for t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had a great time at mad kicks bluewaters-Dubai, but first we went to Al wasl branch, where the Sales Guy was very polite and helpful , he did not have the size of Yeezy my husband needed so he conf... See more
Company replied
Absolutely thrilled with the impeccable customer service and extraordinary array of ultra-rare kicks and collectibles at MadKicks! Each visit to the blue waters branch feels like coming home, and my s... See more
Company replied
Hey guys. Great experience buying from you guys. Russel was super helpful and friendly. I actually bought a pair online (AirF 1 Supreme Wheat) and came in store to change the size. After getting home,... See more
Company replied
Company details
Written by the company
Satisfy all of your premium streetwear and sneaker needs with Mad Kicks. Whether you’re looking for the freshest and most hyped new release or an elusive classic, we’ve got you covered. All of our sneakers are genuine, brand new and unworn, ready for you to snap up and enjoy.
Contact info
U.A.E.
- madkicks.com
4.1
Great
295 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Mad Kicks
Thank you for choosing Mad Kicks Rowan!
Having a wide selection is key for sneaker enthusiasts. If you ever need assistance finding a specific pair or have any questions about our offerings, feel free to reach out. We're here to help you find the perfect kicks!
Everything was good but it was double…
Everything was good but it was double market price
23 March 2024
Reply from Mad Kicks
Thank you for your feedback. We appreciate your honesty. We'll take your comments into consideration as we continually review and adjust our pricing to ensure fairness and value for our customers. If you have any further concerns or questions, please don't hesitate to let us know.
Reply from Mad Kicks
Thank you so much! We strive to provide the best service possible. If you ever need assistance again, don't hesitate to reach out.
Reply from Mad Kicks
Hello Mika!
Thank you for your kind words. It was a pleasure serving you and we hope to hear from you soon.
Delivery is fast enough and efficient.
20 March 2024
Unprompted review
Reply from Mad Kicks
Hi Derek!
It was our pleasure serving you and we hope to see you again soon.
Fast delivery
Fast delivery, brilliant service 💯 good quality 100% authentic
15 March 2024
Unprompted review
Reply from Mad Kicks
We're thrilled to hear that you received your order quickly and that you're satisfied with our service! Ensuring top-notch quality and authenticity is our priority.
Perfect and efficient Service !
Perfect and efficient Service !
Found and bought what I was seeking for.
Nice shop !
7 March 2024
Reply from Mad Kicks
Thank you for the positive feedback! We're glad to hear that you found exactly what you were looking for and that you had a great experience with our service. If you ever need anything else, feel free to reach out to us.
Best sneaker resellers in Dubai
Best sneaker resellers in Dubai. Compared to USA the prices are a bit high but everything is authentic! Highly recommended
4 March 2024
Reply from Mad Kicks
Thanks for the recommendation Alex! We appreciate you and look forward to serving you authentic sneakers again soon.
Products are 100% authentic and original
Products are 100% authentic and original
10 March 2024
Unprompted review
Reply from Mad Kicks
We're proud to assure you that our products are indeed 100% authentic and original. Your satisfaction and trust are of utmost importance to us, and we're committed to delivering only the best quality items. Thank you for choosing us!
Great service and delivery on time.
24 February 2024
Reply from Mad Kicks
Thank you for your kind words! We're thrilled to hear that you were pleased with our service and that your delivery arrived on time.
Reply from Mad Kicks
We're delighted to hear that you had a positive experience! If you ever need assistance or have any questions in the future, feel free to reach out to us. Thank you for choosing us!
Reply from Mad Kicks
We apologize for the delay in delivery.
Thank you for your patience and understanding.
Good quality
Good quality, ordered online and picked up in the store. The staff was exceptional quick service and support . Overall, my experience was outstanding, and I can’t wait for my next purchase.
24 February 2024
Unprompted review
Reply from Mad Kicks
Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with us. Providing exceptional service is always our top priority, and we're thrilled that our staff could assist you promptly and efficiently. We look forward to serving you again for your next purchase.
Reply from Mad Kicks
Thank you for your kind words! We take pride in offering high-quality products and providing excellent service to our valued customers. We appreciate your support!
The experience I got from delivery is…
The experience I got from delivery is really good and I recommend mad kicks when you need clothes/shoes delivered fast
10 February 2024
Unprompted review
Reply from Mad Kicks
Thank you for sharing your positive experience! We're thrilled to hear that our quick response and delivery met your expectations. We appreciate your trust and look forward to serving you again in the future!
Best sneakers shop
22 January 2024
Unprompted review
Reply from Mad Kicks
Thank you for your kind words! We're thrilled to be recognized as the best sneaker shop.
We're committed to providing top-notch service and products, and we look forward to serving you again in the future!
Great selections of shoes:-)
Great selection of shoes:-)
Limited edition:-)
10 January 2024
Unprompted review
Reply from Mad Kicks
Thank you for your enthusiastic feedback! We're delighted to hear that you enjoyed our great selection of shoes, especially the limited editions. We strive to curate unique and appealing options for our customers.
We appreciate your support and look forward to offering you more exciting selections in the future! :-)
Really nice clothes and quality
Really nice clothes and quality, good prices
5 January 2024
Unprompted review
Reply from Mad Kicks
Thank you for your positive feedback!
We're thrilled to hear that you appreciate the quality of our clothes and find our prices reasonable.
We appreciate your support and look forward to providing you with more great products in the future!
The original invoice was not provided
The original invoice was not provided. Rather was informed that the invoice will be emailed.
No invoice was ever shared via email. Inspite of writing a follow-up email.
1 January 2024
Reply from Mad Kicks
Hi Rahul,
We apologize in the delay in sending the invoice manually.
The invoice is sent automatically by our system as soon as the order is complete.
It may have gone to your spam/junk folder.
We have sent the invoice again manually and we hope you for your understanding.
Reply from Mad Kicks
We're thrilled to hear that your experience was characterized by speed, authenticity, and punctuality.
We look forward to serving you again in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.