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Review summary

Created with AI, based on recent reviews

Considering 2,351 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use of the website and the straightforward process for placing orders. Many people appreciate the wide selection of products available and find the overall shopping experience to be simple and efficient. The clear communication regarding orders and the helpfulness of the staff are also often mentioned as positive aspects. However, some customers expressed dissatisfaction with the payment process, noting that the terms were not always clear or that they were required to make several prepayments before receiving their items. A few people also found the website and payment plans difficult to understand, and some felt that the product prices were too high.

What people talk about most

User experience

Consumers find the user experience to be very positive. Many reviewers highlight the ease of use and... See more

Order

Reviewers highlight positive aspects of order. Customers generally find the ordering process easy, quick, and... See more

Product

Reviewers mention positive feedback about product. Customers appreciate the wide range of products available,... See more

Website

Users describe positive interactions with the website. Many customers found the site very easy to use and... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers express frustration with unexpected charges,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a Brilliant idea for people and families that are on low income. Great and easy to setup the account. Straight forward to getting your items that you need. I will be definitely telling my fa... See more

Company replied

Rated 5 out of 5 stars

Shopping made easy. Customer service via chat was great. Easy to use and ppl are friendly good to chat with amazing products worthwhile for anyone who needs a little helping hand. Especially if you ha... See more

Company replied

Rated 5 out of 5 stars

Really easy to use , lovely items in the catalogue, staff are emailing you to keep you up to date on your orders , will recommend to family and friends 5 star

Company replied

Rated 5 out of 5 stars

I've needed a new table and chairs for long time but can't afford it my experience is filled with joy good things come to those who wait it was easy to use and I'm gonna finish the walk paper tomoz th... See more

Company replied


Company details

  1. e-Commerce Solution Provider

Written by the company

Here at Mad For It, we make shopping a breeze while putting you in control of your finances. Our mission is to empower you with financial freedom, lower monthly repayments, and an extensive selection of goods to choose from, all made accessible after passing our straightforward affordability check. Join us on a journey where your dreams become reality, and your shopping experience is truly Mad For It!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So easy to understand and complete my…

So easy to understand and complete my order

26 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Skay,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

Quick easy yo understand

25 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Teresa,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

No complaints

No complaints. Really good

25 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Lee,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

It was easy to use and it was step by…

It was easy to use and it was step by step, it gave me a good of products.

25 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Harald,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

I fpund it very easy anf thorough

25 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Leanne,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 4 out of 5 stars

So far so good no complaints at all

So far so good no complaints at all

25 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi there,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

Understanding that not everyone has…

Understanding that not everyone has good credit.

24 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Paris,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

quick response so far so good

quick response so far so good

24 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Stefan,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

Hood experience

24 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Jackie,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

Really easy

Really easy

24 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Suzanne,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

This is my first time shopping with…

This is my first time shopping with madforit. I have found the whole process very straightforward so far. Very happy

24 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Stephen,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

First class easy website

First class easy website

24 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Joanne,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 1 out of 5 stars

It's a con

It's a con. Took payment automatically 200% expensive than market rate without delivering the products and they don't refund if you cancel the order.

They have refused to answer back regarding refund even after complaining. Total waste of time

6 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Gurdeep,

Thanks for reaching out.

It sounds like you may have us confused with another company, here at MadForIt we pride ourselves on the service we provide to our customers and also offer a refund to our customers as per our T&Cs.

If you could contact to my request for further information we'll happily go through any queries you may have.

The Mad For It team

Rated 5 out of 5 stars

Amazing we company alot to look at…

Amazing we company alot to look at haven't came out off it think I'll be shopping here for my new home

24 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Gemma,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

Easy to use and good prices

Easy to use and good prices

24 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Abbie,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 1 out of 5 stars

Not happy with service don’t…

Not happy with service don’t application it said if I do open banking I could upgrade to next day so i did it never heard anything no answer phone or email terrible service I’ve sent message to cancel my application not heard anything and not been cancelled got one a lot cheaper from ee

23 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Russell,

Thanks for reaching out.

All our plans are based on an customers affordability assessment, if you haven't been approved for our VIP plan then this suggests you have failed the assessment on this occassion, not to worry though, you can always re-apply again in the future.

If you could respond to our request for more information then we'll happily look into this for you.

The Mad For It team

Rated 5 out of 5 stars

Excellent service great choices and…

Excellent service great choices and pretty good value for what it is

23 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Vic,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Simple and easy to use and directions…

Simple and easy to use and directions are easy to follow

23 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Kiomi,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

Rated 5 out of 5 stars

very easy to understand

very easy to understand. Very easy to complete overall very happy and very convenient fantastic job guys.

22 April 2026
Unprompted review
Madforit logo

Reply from Madforit

Hi Peter,

Thank you so much for taking the time to share your experience with Mad For It — it really means a lot to us.

We’re so glad to hear you had a great experience. Making things easy and enjoyable for our customers is always what we aim for, so it’s lovely to know we got it right for you.

Your feedback genuinely makes a difference and keeps us motivated to keep improving and doing our best every day. If there’s ever anything you think we could do even better, we’re always happy to hear your thoughts.

Thanks again for choosing Mad For It — we really appreciate your support and look forward to seeing you again soon.

The Mad For It Team

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