Mad Flowers Reviews 144

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I had a wonderful experience with this florist. The quality of the flowers was outstanding, fresh and beautifully arranged. The staff were incredibly kind, attentive, and supportive throughout the who... See more

Company replied

Rated 5 out of 5 stars

Flowers didn't arrive on the requested day (Valentines Day) which caused trouble in my household. Arrived the next day. I emailed the company and they didn't even bother replying. Flowers lo... See more

Company replied

Rated 2 out of 5 stars

Very disappointed with the arrangement. The flowers were for a very stylish person so I chose Mad Flowers for your beautiful artistic arrangements. The flowers looked as though they were plonked in a... See more

Rated 5 out of 5 stars

Beautiful arrangements, great deals all the time, I can always trust that what I order is perfect & the person it's intended for loves it. I just wish someone would send them to me!! The only disappoi... See more

Company details

  1. Flower Market

Information provided by various external sources

High quality hand crafted bouquets delivered Nationwide. What you see is what you get


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

144 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I ordered flowers and chocolates very…

I ordered flowers and chocolates very last minute (Sat night) for Mother’s Day. Mad flowers delivered gorgeous flowers and lovely chocolates the next morning and my mum was very please

30 March 2025
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Reply from Mad Flowers

Thanks Claire, we do our best to please

Rated 1 out of 5 stars

Unsatisfied

Unsatisfactory service

30 March 2025
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Reply from Mad Flowers

Hi Hannah, Thank you for the review, please feel free to mail me directly stating the issue and ill do my best to resolve mail maurice@madflowers.com

Rated 4 out of 5 stars

I ordered a Peace Lily for a gift for a…

I ordered a Peace Lily for a gift for a friend and it arrived. She was delighted and sent my a photo of it. I would like to get an email when the gift arrives though. Thanking you.

3 March 2025
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Reply from Mad Flowers

Hi Annmarie
Thank you for your kind review, your point is duly noted

Rated 5 out of 5 stars

Overall Easy

Easy to order, easy to apply discounts if you have one, great selection on the website, user friendly best flower delivery service in terms of last minute orders they do get it to you when they say they will packaging is lovely for if its a surprise

3 March 2025
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Reply from Mad Flowers

Thanks for nice Review Aine , have a lovely day, MF

Rated 2 out of 5 stars

Nice flowers but not a good experience

I ordered the flowers to cheer up someone who got a bad medical diagnosis. The flowers didn't arrive on the intended day as the nice surprise they should have been. When I reached out to complain, an apology was offered as well as a box of chocolates and delivery was promised the next day.
The following day I reached out at 4pm for an update and got no response. After 6pm and no update (as it was a Friday evening) I asked for the order to be cancelled. They did finally arrive after 7pm. Overall not a good experience and I'm unlikely to order from here again even if the order did eventually arrive. After paying €10 for delivery I expected better.

27 February 2025
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Reply from Mad Flowers

Hi Fiona , Thank you for your review please forward the order number and we will investigate
Kind regards MF team

Rated 5 out of 5 stars

Pretty Terrible Experience

Flowers didn't arrive on the requested day (Valentines Day) which caused trouble in my household.

Arrived the next day. I emailed the company and they didn't even bother replying.

Flowers looked wilted once they arrived. Overall pretty bad experience

25/02/25 : Big thanks to Maurice who has redeemed my experience by sending on a fresh bouquet to make amends - Many thanks

14 February 2025
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Reply from Mad Flowers

Hi Brian Sincere apologies i didnt see your mail please forward your order number and i will look into this for you. Maurice

Rated 3 out of 5 stars

delivery has been delayed for…

delivery has been delayed for consecutive years

13 February 2025
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Reply from Mad Flowers

Hi Joy, Thanks for your review. please accept my sincere apologies for any inconvenience apartments are notoriously difficult to deliver to, Driver did her best.

Rated 1 out of 5 stars

Nonexistent customer service

Nonexistent customer service. Emailed twice and rang all the numbers with no answer for a week to activate a slight name change on delivery to no avail. Flowers were limp and dissapointing.

11 February 2025
Unprompted review
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Reply from Mad Flowers

Hi Sean, Thanks for your review, Please forward your order number.

Rated 5 out of 5 stars

New born baby

Flowers and hamper delivered as requested. Very happy with the service

17 December 2024
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Reply from Mad Flowers

Thanks Patrick ! Happy new year

Rated 3 out of 5 stars

Good Customer service, not happy with flowers.

Customer service was helpful and kind but unfortunately I will have to give a 3 star as I'm not satisfied of the bouquet size for the price I paid. The receiver of the gift was happy otherwise but I would have liked it to be bigger and fuller.

4 December 2024
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Reply from Mad Flowers

Thanks for your review Maria we do try to give best value for money ..flowers like everything else have escalated in price over the past couple of years, in spring / Summer we will be able to give even greater value ! to show our appreciation of both your business and you review next time you place an order with us use code 10MAD3 for €10 OFF flowers & plants over €40.

Rated 5 out of 5 stars

Quality flowers

Nice quality flowers, arrangements, efficient service

3 December 2024
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Reply from Mad Flowers

Thanks Helen, we do our best to please !

Rated 5 out of 5 stars

When it really matters.

Very impressed by the dedication to get my order delivered. It was an important occasion, the recipient was not home. The company left a voice mail and then tried on several occasions to get the flowers delivered. Finally after three days they managed to make the delivery. 100% use Mad flowers when it matters.

6 November 2024
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Reply from Mad Flowers

We do our very best Roland ! thanks for taking the time to review.

Rated 5 out of 5 stars

Great value and service

Easy to order, good price point, delivered exactly what was on the website.

7 November 2024
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Reply from Mad Flowers

Thank you for taking the time to place a review Glenda

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