madaboutwines.co.uk Reviews 23

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

madaboutwines was the only source in the UK for the particular wine we were looking for. They handled our order professionally and delivered the wine promptly. We were extremely impressed!

Rated 2 out of 5 stars

You Sent three bottles of the wrong wine, rather than three cases! of the correct wine! The contact number as advised for Mad about wines we were told by the exchange was no longer recognised!!! We h... See more

Rated 5 out of 5 stars

The wine was easy to order on their website. I used the Paypal option to pay and the 6 bottles arrived a few days later. They were well packed in purpose made packaging so no breakages! Overall a good... See more

Company replied

Rated 5 out of 5 stars

I made a mistake in my order,Mad About Wine were extremely helpful, corrected the error before dispatch and I received it within 48hrs. Thank you!

Company details

  1. Wine Store

Written by the company

Welcome to Mad About Wines, your ultimate destination for Italian wines in the UK. With over 300 wines from Italy's best vineyards, we offer an extensive range of reds, whites, rosés, and sparkling wines to satisfy even the most discerning palate. Why choose us? At Mad About Wines, we are passionate about Italian wines and want to share our love and knowledge with you. We work directly with small, independent Italian producers who use traditional winemaking techniques to create high-quality, authentic wines that are not readily available in supermarkets or other wine retailers. Our selection of Italian wines is carefully curated to offer a diverse range of styles and flavours, from crisp and refreshing Pinot Grigio to full-bodied Barolo. We have wines for every occasion, whether you are looking for a special bottle to celebrate a milestone or an everyday wine to enjoy with dinner.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Repeat customer

Repeat customer, excellent service, Always an interesting range & new wines added regularly.
Recommended based on my personal experience.

28 February 2026
Rated 5 out of 5 stars

A very satisfied client!

madaboutwines was the only source in the UK for the particular wine we were looking for.
They handled our order professionally and delivered the wine promptly.
We were extremely impressed!

10 November 2025
Rated 2 out of 5 stars

"Not Mad About" customer service

You Sent three bottles of the wrong wine, rather than three cases! of the correct wine! The contact number as advised for Mad about wines we were told by the exchange was no longer recognised!!! We had to search the Internet!!! Eventually getting through to Annessa Imports, who were at first very aloof to the problem, I was told "the girl will get back to me in a few day!!!!" Only when I showed my firm displeasure was it resolved quickly, I would be very sceptical about further use of "Mad About Wines" they are not mad about service or their customers.

11 December 2024
Rated 5 out of 5 stars

Fabulous thank you

Fabulous thank you. Speedy order, personal touch to delivery time, reasonably priced and delivered by a very nice person.

2 September 2024
madaboutwines.co.uk logo

Reply from madaboutwines.co.uk

Thank you L for your review. We're very happy to hear the order arrived promptly and delivered by a nice person. We look forward to being of service to you again soon.

Rated 5 out of 5 stars

Looking forward to my next order!

Although this time, the wine I was after was out of stock, my enquiry was handled efficiently and well. It’s also great to have found a real specialist in Italian wine.

7 September 2024
madaboutwines.co.uk logo

Reply from madaboutwines.co.uk

Thank you Marc. We're sorry that your preferred wine was out of stock, and please feel free to reach out to us if you have any questions or need recommendations in the future.

Rated 5 out of 5 stars

Excellent packaging brilliant

Excellent packaging brilliant
t

26 July 2024
madaboutwines.co.uk logo

Reply from madaboutwines.co.uk

Hi Lisa, thank you for your positive review. Our packaging has been specially developed for the safe transportation of wine bottles. We hope you are enjoying your wine and look forward to being of service to you again.

Rated 1 out of 5 stars

No tracking and no communication.

No tracking and no communication.

1 May 2024
madaboutwines.co.uk logo

Reply from madaboutwines.co.uk

Apologies for delay in replying. With every shipment an e mail is sent by our office with a tracking number, and following you would also receive one from the website. i have confirmation that both were sent, therefore please check your spam folder. Thanks for your business, and i hope you enjoyed the wines.

Rated 4 out of 5 stars

Everything almost ok

Everything ok, but you did not send me rhe Fedex tracking link

28 January 2024
madaboutwines.co.uk logo

Reply from madaboutwines.co.uk

Apologies for delay in replying. With every shipment an e mail is sent by our office with a tracking number, and following you should have also received one from the website. They may have gone into your spam folder. On another note i am pleased you were happy with the service. Thanks for your business, and i hope you enjoyed the wines.

Rated 3 out of 5 stars

Delivery very prompt but.

Delivery was very prompt, but, somewhat frustratingly, no email to inform me when it was going to be delivered

25 January 2024
madaboutwines.co.uk logo

Reply from madaboutwines.co.uk

Hello Gordon - we're sorry you didn't receive a delivery update from our system, and agree it would be frustrating. We do send tracking details with every order so can only assume it was a bug or an oversight. We look forward to being of service to you again soon.

Rated 5 out of 5 stars

Good price and excellent pagaging

Good price and excellent pagaging. 6 bottles arrived safe and in good time.

5 December 2023
madaboutwines.co.uk logo

Reply from madaboutwines.co.uk

Thank you Trevor for your 5 star review! Enjoy the wine and hope to be of service to you again soon.

Rated 1 out of 5 stars

Bottle not as picture on website

The bottle received, whilst the same type of wine, was not as pictured on the website and I wanted it to recreate a picture from a particular trip. When I raised the issue it was not addressed, my email was ignored.

15 December 2023
Unprompted review
madaboutwines.co.uk logo

Reply from madaboutwines.co.uk

Hi Rob, thank you for your review and I'm sorry to hear this. Please leave this with me and I will speak internally to find out what happened. ^L

Rated 5 out of 5 stars

impressive delivery time

15 November 2023
madaboutwines.co.uk logo

Reply from madaboutwines.co.uk

Hello Geoffrey, thank you for your review. It's important to get the wine to our customers as quickly as possible so they can start enjoying it straight away! We look forward to being of service to you again.

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