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Bosstraat 34, 4611ND, Bergen op Zoom, Netherlands
After ordering a macbook but always having a explonation why it was delayed, i canceled the order. They should send me the money back within 10 days. 10 days are already long past and i still dont have my money back. Now i see they are permanently closed and dont answer mail enymore.
Terribly inept company, or a scam? Who knows! Regardless of what's going on behind the scenes, do not deal with MacRelife. They do not abide to their word (that is if you can manage to get a hold of them). The one call I had with them had no called id and they cannot give any clear reasoned answers as to their behavior. It's also pretty clear if you look at their "good" reviews on this site, they're all auto-generated and fake!
Reply from MacUnit BV
Hi Patrick,
We solved your problem, please let us know if there is anything else we can do for you.
Be warned-macbook!!!
So, of you are ordering a macbook online you will be waiting at least 1.5 months for delivery. This is the amount of time I waited before I had to ask for a refund as I needed a laptop! I was promised delivery on multiple dates, however when that date came, an email would enter my inbox saying it would be another week. I found out they dont stock the items they say they do online, so you are actually waiting for them to find the right product elsewhere. It was super stressful and I now have to wait another 10 days to get my money back. Just so unprofessional. The only reason they get 2 stars is because they answered all of my emails, but they NEVER answer the phone.
Bought an iPhone 7 on the website, quick deliver but could be quicker. The phone looks brand new and works great.
Reply from MacUnit BV
Beste Caroline,
Bedankt voor uw review, wij stellen deze zeer op prijs.
Met vriendelijke groet,
Team van MacRelife.
Terrible experience.
Run by children.
They lie on their website, none of their products are in stock, they lie and say orders ship 3-5 days. This is not true.
They did not want to give me a refund. I had to wait weeks to get my money back.
I had to contact the trading government of the Netherlands.
Hopefully they will be shut down soon.
Warning, never order from them! Do not trust their 5 star reviews from fake accounts.
Reply from MacUnit BV
I'm Sorry to hear that, we have tried to reach you multiple times.
Please give us a call back so we can talk about this miss understanding.
We will wait for your call back.
Thank you
Beautiful store on a great location. Staff are extremely helpful. You can see they are really busy, but they help you from beginning till end!
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