I was made welcome in the Glasgow shop and offered very helpful advice, to the extent of being measured by a member of staff in spite of the fact that the trousers I was looking at were only available... See more
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Review summary
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The staff at the Glasgow Bath Street store were absolutely superb. From start to finish, they were so friendly, attentive, and went above and beyond to make sure everything ran smoothly for our big da... See more
Company replied
Absolutely fantastic experience every single time. Excellent online service and absolutely unmatched service in store. Wouldn't consider going anywhere else. Walk out every time with a smile on my fac... See more
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Company details
Written by the company
MacGregor and MacDuff is a Scottish Kilt & Highlandwear Outfitters with four stores throughout Glasgow, Ayrshire and Edinburgh. MacGregor and MacDuff also host pop-up kilt fitting services in London and Manchester as well as international kilt fittings in New York and Toronto. MacGregor and MacDuff specialise in high-quality highlandwear and are dedicated to providing industry-leading customer service. With UK-wide kilt hire delivery as well as virtual kilt fitting appointments for all customers, whether you are looking to buy an outfit for your wedding or need to hire a kilt for a special event, there is no better place to find everything you need.
Written by the company
- Worldwide Delivery
- We are able to offer our customers worldwide delivery. Whether you visit one of our international fitting services, speak to us via virtual appointment or simply purchase from our website, together with our international delivery partners we work hard to make sure you get your order quickly and safely.
- Click & Collect
- We offer a click & collect service at all our shops. Simply order online and select at checkout which of our shops you wish to collect your order from. We will then contact you to let you know when it is ready for collection
- Virtual Kilt Fittings
- Whether you are organising a hire kilt outfit for your upcoming wedding or looking to buy that pair of tartan trews you’ve had your eye on, or simply just looking for a new sporran to spruce up your trusty kilt, our online expert stylists are here to help! Speak to our team and receive the same outstanding level of care and service that our stores are known for, all from the comfort of your home.
Contact info
2 Dawson Road, G4 9SS, Glasgow, United Kingdom
- 0141 280 3398
- macgregorandmacduff.co.uk
4.8
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Satisfied customer
I was made welcome in the Glasgow shop and offered very helpful advice, to the extent of being measured by a member of staff in spite of the fact that the trousers I was looking at were only available online. This enabled me to order with complete confidence. The trousers fit very well and are of excellent quality. I did have some queries during the processing of the order, all of which were dealt with most helpfully. Highly recommend for any tartan outfit requirements.
15 May 2026
Reply from MacGregor and MacDuff
Hi Hamish,
Thank you so much for your wonderful feedback. We’re delighted our Glasgow team could help and that you’re so pleased with the fit and quality of the trousers. We truly appreciate your recommendation!
Kind Regards,
Rachel
QUALITY ROBUST PRODUCT
24 April 2026
Reply from MacGregor and MacDuff
Hi Simon,
Thank you for your feedback! We’re delighted to hear you’re happy with the quality and durability of your product.
Kind Regards,
Rachel
Friendly service and good information…
Friendly service and good information about my order and shipment.
28 April 2026
Reply from MacGregor and MacDuff
Hi Anders,
Thank you for your kind feedback. We’re delighted you were happy with the service and communication throughout your order and shipment process.
Kind Regards,
Rachel
Great quality kilt for our Grandson
Great quality kilt for our Grandson, brilliant service kept us informed all the way 🥰
28 April 2026
Reply from MacGregor and MacDuff
Hi Amanda,
Thank you so much for your lovely feedback. We’re delighted you’re happy with your grandson’s kilt and that our team kept you informed throughout the process.
Kind Regards,
Rachel
Prompt delivery
Prompt delivery, enquired whether anything else was needed, gave great advice on timeline of ordering made to measure for my so. For his wedding. Cant wait to visit in July for fitting with my son and his fiancé.
27 April 2026
Reply from MacGregor and MacDuff
Hi Janice,
Thanks very much! We’re so glad everything has gone smoothly so far and that our team could help with planning and timings. We can’t wait to welcome you, your son, and his fiancé in July.
Kind Regards,
Rachel
The garment was of high quality and…
The garment was of high quality and delivered in a very timely manner
23 April 2026
Reply from MacGregor and MacDuff
Hi David,
Thank you so much for your kind feedback. We’re delighted you’re happy with the quality of the garment and that it arrived in good time.
Kind Regards,
Rachel
Flimsy product (cufflink)
Flimsy product (cufflink), broke when dropped onto the floor from a knee height stool.
21 April 2026
Reply from MacGregor and MacDuff
Hi Luca,
Thank you for your feedback, and we’re sorry to hear this happened. Our Order Team will be in touch.
Kind Regards,
Rachel
Kilt and Shawl ...great products
I've had both a custom irish tartan kilt made and a shawl for my wife, amazing quality and craftsmanship. Fast process to get them sent to the US and no problems at all.
23 April 2026
Reply from MacGregor and MacDuff
Hi Michael,
Thank you so much for your wonderful feedback. We’re delighted you’re happy with both your kilt and your wife’s shawl. It’s fantastic to hear everything arrived smoothly to the US and that you were pleased with the quality and craftsmanship.
Kind Regards,
Rachel
So easy to order and delivery was very…
So easy to order and delivery was very quick. Kilt is great my husband will look great walking our daughter down the aisle at her wedding in February next year
21 April 2026
Reply from MacGregor and MacDuff
Hi Kathy,
Thank you so much for your lovely feedback. We’re delighted the ordering process was easy and that your kilt arrived quickly. We’re sure your husband will look fantastic walking your daughter down the aisle — what a special occasion. Wishing you all a wonderful wedding day next February!
Kind Regards,
Rachel
Provision of a shawl
You were helpful during discussions of my purchase. And provided my shawl on time. Thank you
The courier damaged the outer packaging but the shawl was in tact and not damaged.
23 April 2026
Reply from MacGregor and MacDuff
Hi Pam,
Thank you so much for your kind feedback. We’re delighted we could help with your purchase and ensure your shawl arrived on time. We’re sorry to hear the outer packaging was damaged in transit, but we’re very glad the shawl arrived safely and undamaged.
Kind Regards,
Rachel
Great service!
I needed tartan tie and tartan square for a wedding in a relatively short timeframe. I really appreciated the efforts that the staff whom I spoke to on the phone went to, to get my order to me, given that the tie had to be made and dispatched. Incidentally, the tie is beautifully made and of great quality and something I will wear again.
22 April 2026
Reply from MacGregor and MacDuff
Hi Michael,
Thank you so much for your kind words. We’re delighted we could help get everything to you in time for the wedding, and it’s wonderful to hear how happy you are with the quality of the tie. We hope you enjoy wearing it again for many occasions to come.
Kind Regards,
Rachel
Got exactly what I'd ordered and in jig…
Got exactly what I'd ordered and in jig time. Thanks
20 April 2026
Reply from MacGregor and MacDuff
Hi Barry,
Thank you so much! We’re glad everything arrived exactly as ordered and in good time.
Kind Regards,
Rachel
I ordered a kilt for my wedding and…
I ordered a kilt for my wedding and couldn’t be happier. Staff have emailed me about customisation and helped me add extra fabric for my hand fasting ceremony. The kilt arrived before the expected time and I am delighted with how it looks. The fit is perfect and I genuinely couldn’t recommend this place enough!
16 April 2026
Reply from MacGregor and MacDuff
Hi Erin,
Thank you so much for your kind words. We’re delighted to have been a part of your wedding. It’s wonderful to hear you’re so happy with the fit and look — we really appreciate your recommendation.
Kind Regards,
Rachel
Kilt shoes
As a wedding Celebrant I needed a strong comfortable pair of Kilt shoes. The shoes needed no time to “break in” they were perfect from day one
14 April 2026
Reply from MacGregor and MacDuff
Hi Malcolm,
Thank you so much for your kind words. We’re delighted to hear the shoes were comfortable from day one and suited such an important role!
Kind Regards,
Rachel
The kilt was to a decent standard…
The kilt was to a decent standard however the hem on the side was very strange. I spoke to a few Kiltmaker/tailor friends and they agreed a shortcut/easy fix was used. I unpicked the hem and press the kilt myself to resolve the issue.
They were quick to respond however I would expect a better quality control even for an ex hire kilt.
13 April 2026
Reply from MacGregor and MacDuff
Hi Ross,
Thank you for your feedback. We’re sorry to hear about the issue with the hem and appreciate you raising it. Our Order Team will be in touch shortly.
Kind Regards,
Rachel
Expertise plus a commitment to quality…
Expertise plus a commitment to quality customer service.
Perfect.
C.Johnson - London
April '26
13 April 2026
Reply from MacGregor and MacDuff
Hi Carlton,
Thank you so much for your kind words. We’re delighted you had such a positive experience with us.
Kind Regards,
Rachel
Best of the Best
Absolutely fantastic experience every single time. Excellent online service and absolutely unmatched service in store. Wouldn't consider going anywhere else. Walk out every time with a smile on my face. Quality of their products is also world class
30 March 2026
Reply from MacGregor and MacDuff
Hi Anthony,
Thanks very much! We’re so glad you’ve had such great experiences with us every time — that really means the world. We look forward to welcoming you again soon!
Kind Regards,
Rachel
Quick service
Despite quoting a 5 week delivery, you responded very positively to my request for an earlier date and in fact delivered in less than 3. Thank you
16 April 2026
Reply from MacGregor and MacDuff
Hi Richard,
Thanks very much! We’re glad we could speed things up for you and get everything to you sooner than expected.
Kind Regards,
Rachel
We were on quite a tight timeline for…
We were on quite a tight timeline for ordering something before our wedding but the team at MacGregor and MacDuff got it all sorted and shipped with plenty of time to spare. Excellent service, quality product. Thank you!
16 April 2026
Reply from MacGregor and MacDuff
Hi Emma,
Thank you for the great feedback. We’re pleased we could accommodate your timeline and ensure your outfit arrived ahead of your wedding. It means a lot to hear you were happy with both the service and the quality.
Kind Regards,
Rachel
Unbelievable service and managed to…
Unbelievable service and managed to deliver goods prior to my wedding date provided. Quality of the product is excellent
15 April 2026
Reply from MacGregor and MacDuff
Hi Rory,
Thank you so much for your kind words. We’re delighted we could get everything to you ahead of your wedding and that you’re happy with the quality of the product. Congratulations, and thank you for choosing us!
Kind Regards,
Rachel
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