MacDonalds Reviews 

146
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

MACDONALDS NEWMKT RD CAMBRIDGE STONE COLD FOOD, WE spent £26 burger med fries 2miles from macdonalds, food delivered STONE COLD we put in bin. WILL NEVER SHOP AGAIN MACDONALDS EAST RD, UNACCEPTABLE... See more

Rated 1 out of 5 stars

Visited McDonalds Waterloo 21/8/26 received order of Hot Cakes & Coffee. The Hot Cakes were the size of a PIKELET placed in a paper box not the normal Styrene box Removed the food from the ca... See more

Rated 2 out of 5 stars

Macdonalds, Bromley Road, tge gate house, Yep great staff, full cups of coffee, their delivery driver thou, DIEAGO his name likes scratching vans and chucking coffee over it, I now believe he is... See more

Rated 3 out of 5 stars

Two curry dips ordered, but not included in the pack. A reminder to always check before driving off. Such a nuisance to go back and collect them, as you have to find parking again; secondly, by the ti... See more

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  1. Restaurant

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1.4

Bad

TrustScore 1.5 out of 5

146 reviews

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1.4

All reviews

(146)

37 reviews in the last 12 months

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Rated 1 out of 5 stars

I went to shoreham mc Donald’s

I went to shoreham mc Donald’s the other day food was cold chips and burger didn’t take it back as I was in a rush couldn’t wait for it to be cooked . I will not ever be having a mc Donald's again .

29 November 2024
Unprompted review
Rated 1 out of 5 stars

Placed an order on the app for a double…

Placed an order on the app for a double quarter pounder with cheese. It deducted 5500 points from my rewards I got nothing. I then used the machine inside Highbridge retail park in Waltham Abbey scanned the qr code it registered my order. I added a coke zero medium. It printed a receipt for the coke zero which I received. No double quarter pounder with cheese received. After two hours I gave up and contacted samaritans it was giving me mental health problems

28 November 2024
Unprompted review
Rated 1 out of 5 stars

Avoid odsal macdonalds - food quality low

Ordered hamburgers to find there was no sauce onion pickle or anything in it but dry bread!! Contacted Odsal macdonalds bradford to have the phone put down when explaining what quality the food was!!! I tried to ring for over five hours with no response,, No help total rip off and will not be going to macdonalds again !!!

3 November 2024
Unprompted review
Rated 1 out of 5 stars

McDonald's belle valle in Liverpool …

McDonald's belle valle in Liverpool absolutely sad service had issues whit another McDonald's in town and customer services sent vouchers as complementary so today when this McDonald's and they to order meal as free as .....guest wait staff rude just replay I don't know how to work whit app turn their back and ignored me ...I did as for a manager come Janet and she said was not able to help me was offer was not in this restaurant ..... just ask are you for real ????!!!! How stupid macdonals staff are ?

29 September 2024
Unprompted review
Rated 1 out of 5 stars

Awful- won’t be back..

McDonald’s Stafford - nr Aldi. Takeaway- no sauce provided after asking, 2 portions of fries soggy, cold and inedible. No receipt with food bags so can’t even phone and complain. A £25 rip-off.

28 September 2024
Unprompted review
Rated 1 out of 5 stars

Terrible terrible terrible no sauces…

Terrible terrible terrible no sauces delivered yet AGAIN THATS BEEN 5 times called Irvine branch 15 times AGAIN but no answer yet AGAIN AWFUL SERVICE 🤷‍♀️ think the manager needs more training in customer service terrible terrible terrible service so frustrating

21 September 2024
Unprompted review
Rated 1 out of 5 stars

Tankersley MacDonalds delivery using…

Tankersley Barnsley MacDonalds delivery using Just eat at 11.30pm when quiet...food was cold & milkshake melted...literally just down the road..utter waste of money..never again..never again. I'm extremely local to the restaurant as I'm in Tankersley & at busy, peak times you could understand it, but not at the delivery time of 11.55pm.

10 September 2024
Unprompted review
Rated 1 out of 5 stars

They still owe me 4 a meal the got…

They still owe me 4 a meal the got really wrong last time. And this time this evening they got it majorly wrong with my sons happy meal. They didn't even tell me they were out of toy dinosaurs in there happy meal?so they just put in a minnon small metal case instead and thpught? I no what let's not tell the customer and they will b fine with it? Well not me my son who is autistic loves dinosaurs and when he saw there wasn't a cuddly dinosaur in his happy meal he got very upset. And too make it experience even worse was the attitude of this little young boy who took my order and my money. He was so rude and obnoxious towards me and misabable. The thing is this mac Donald's in Bridgwater town is not making the odd mistake they r making lots of mistakes one after the other. It's becoming a very poor run down messing mac Donald's. Takeaways aways aren't cheap anymore and 4 what u get is disgusting and appalling and if it wasn't 4 my autistic son liking it mac ds I would never go there again. And it's most definitely not value 4 money that's 4 sure. And first thing Monday morning I'm ringing mac ds head office. Enough is enough they need a kick up there ass. Because the food and quality and service is crap and some of the attitude of the staff is appalling and disgusting. And once I speak to the head of the office I won't b just getting a replacement meal and happy meal. I will b seeking a compensation from them.

31 August 2024
Unprompted review
Rated 1 out of 5 stars

COLD FRIES ALL THE WAY AT MACDONALDS TONIGHT…

Went to MacDonald in Stretford Greater Manchester and placed an order. I got home and the fries were cold. I went to make a complaint Macdonald. I could only get the Virtual assistant its U/less. I notice lines of orders waiting to go out they were still there when I left. Lots of cold food tonight in Manchester

19 August 2024
Unprompted review
Rated 1 out of 5 stars

We placed an order this evening

We placed an order this evening. When it was delivered one item was missing. We called to report it and were told the system would not allow either a refund or the item to be delivered later. So they’ve taken the money and breached contract. Not only is that inconvenient it is wilfully illegal. I informed the call centre person of thst and she said she ‘recognised it would be frustrating’. It’s not frustrating. I repeat, it is deliberately illegal. And disgusting.

16 August 2024
Unprompted review
Rated 1 out of 5 stars

Shocking quality and bits missing

I don't normally leave reviews for MacDonalds as think why bother as MacDonalds themselves may see it but never respond or take it serious!
I have left reviews on JUST-EAT and as everyone.... wonder why as it gets no response/refunds!.
But on this occasion.... Order has been and this time (Barely Warm) The food is never put together well and for some reason never any dips which I see happens for many people!
SHOCKING SHOCKING SHOCKING

My Advice to MacDonalds..... Consider your customer and STOP being complacent
Aim for QUALITY QUALITY QUALITY

6 August 2024
Unprompted review
Rated 3 out of 5 stars

Incomplete order

Two curry dips ordered, but not included in the pack. A reminder to always check before driving off. Such a nuisance to go back and collect them, as you have to find parking again; secondly, by the time the issue is resolved, the food will have cooled down and not be pleasant to eat. Not the first time this has happened - previously at a different branch. A poor show. Come on MacDonalds - up the game! Not the great service we’ve previously enjoyed.

4 August 2024
Unprompted review
Rated 1 out of 5 stars

Yuck

McDonald’s Watford I am sad to say the hot chocolate I have just bought is very watery similar to that from a vending machine. Poor show!

22 July 2024
Unprompted review
Rated 1 out of 5 stars

Worst one in the uk!

Mold MacDonalds NEEDS to be closed, until staff who can actually take, prep and deliver an order correctly start working here! But from the extreme BAD experiences we’ve had to the god dame outrages, plain burger to which they gave us just a BAP yes that’s correct a BAP with NOTHING ON IT, to not READING what’s on the order and NEVER having ice cream as the machines PERMANENTLY broken or being switched OFF to just general they’d rather prat about with people they know in the store than actually do their jobs which is a shame as there are a few lovely staff who DO try but with NO help and support from other staff and ESPECIALLY the higher ups who also NEVER reply to complaints OR deal with customers complaints face to face, we’ll there’s no hope! So save you’re self the heart ache of disappointment and DO NOT GO HERE!!!

17 July 2024
Unprompted review
Rated 1 out of 5 stars

Ordered a fillet of fish meal .

Ordered a fillet of fish meal .
Had a quick look inside and 3/4 of the cheese wasn't even on the fish ! So I went back and asked for another , and went and sat myself back down , once it turned back up with a massive sorry . I'd thought I'll have another quick peak to see it made to a basic standard and there was a 2p size of cheese .
Don't go to to macdonalds ashford orbital kent uk . It may be the busy one out of the whole of Europe!! Service is crap 💩

18 July 2024
Unprompted review

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