M1 LAB Reviews 

102
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

M1 Lab has the most gorgeous high quality products that are totally unique. Not to mention their showroom is beautiful, it reflects the time and effort that goes into this brand. Definitely better th... See more

Company replied

Rated 5 out of 5 stars

Martina made my experience buying a gift voucher for my partner more than easy. We are always made to feel welcome when in the showroom and our experience never feels rushed or pressured. Our service... See more

Rated 5 out of 5 stars

My experience with M1 LAB was a solid 10/10. I see the passion they put into this small business and that's hard to find these days. Top-tier customer service, pieces that redefine cool and great v... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience at the showroom. Martina was super helpful but also gave me space to look through the products and try things on without being too in my face. M1 clearly cares a lot about... See more

Company details

  1. Vintage Clothing Store
  2. Handbags Shop
  3. Leather Coats Store
  4. Sunglasses Store
  5. Used Clothing Store

Written by the company

M1 Lab is your go-to online store for high-quality vintage and second-hand clothing. We carefully select each item and we offer a wide range for both men and women. Every article is sanitised, washed, steamed and ironed to ensure maximum cleanliness and hygiene. Additionally, we double-check every piece for defects like tears or stains. Our customer service is top-notch, and we pay close attention to every detail to ensure a perfect shopping experience for our customers. Discover our collection of unique vintage items and add a touch of timeless style to your wardrobe. Join our community of satisfied customers and experience the charm of our products.


Contact info

4.8

Excellent

TrustScore 5 out of 5

102 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(102)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality, great experience, great people

First of all the quality of the products is second to none! I love vintage clothing but it’s so difficult especially with reseller websites to find true authentic vintage, or pieces you’ve never seen before. These guys have a curated an excellent collection of great quality pieces at reasonable prices too!

24 October 2023
Unprompted review
M1 LAB logo

Reply from M1 LAB

Hey Tom! Thank you so much for your review! We're thrilled to hear that you're loving our vintage clothing collection. Our team is dedicated to curating authentic vintage pieces that stand out from the rest, and it's wonderful to know that you appreciate the quality and uniqueness we strive to offer. We'll continue working hard to maintain our high standards and provide you with more great finds at reasonable prices. Your support means a lot to us!

Rated 5 out of 5 stars

Amazing quality and such rare and…

Amazing quality and such rare and beautiful pieces!!! Easy to use website and quick delivery! Truly one of a kind ❤️ Highly recommend

28 September 2023
Unprompted review
M1 LAB logo

Reply from M1 LAB

Hey Liliwen, thank you so much for your wonderful review! We're thrilled to hear that you're delighted with the quality and uniqueness of our pieces. Providing a seamless shopping experience and speedy delivery is always our aim. Your recommendation means the world to us! We look forward to serving you again soon.

Rated 5 out of 5 stars

In a world dominated by fast fashion

In a world dominated by fast fashion, M1lab stands as a haven for those who appreciate the stories that vintage clothing can tell. If you're on the hunt for one-of-a-kind pieces that carry a sense of history and individuality, M1lab's collection is well worth exploring.

28 July 2023
Unprompted review
M1 LAB logo

Reply from M1 LAB

Thank you so much for recognising the essence of M1 Lab's mission! We're truly delighted to be that haven for vintage lovers who cherish the stories woven into each piece.Your kind words resonate deeply, and we're thrilled to continue sharing the beauty of history and individuality through our collection. Your appreciation means the world to us!

Rated 5 out of 5 stars

I was a bit sceptical about buying…

I was a bit sceptical about buying vintage clothes, but surprisingly I found a quality and a rarity of the item that I didn't expect. I ordered a top from 2000s Diesel and it came perfectly ironed and perfumed. Also the team assistance on tracking information was clear and fast.
Can’t wait for my next gem.

1 June 2023
Unprompted review
M1 LAB logo

Reply from M1 LAB

Hey Samira! Thank you for sharing your feedback! We're delighted to hear that your initial scepticism about buying vintage clothes was pleasantly proven wrong.We appreciate your support and can't wait to assist you in finding your next extraordinary piece. Happy shopping and treasure hunting!

Rated 5 out of 5 stars

I’ve been shopping here quite…

I’ve been shopping here quite frequently and I have to say that I’m highly satisfied with quality and service. Highly recommended

29 May 2023
Unprompted review
M1 LAB logo

Reply from M1 LAB

Hi Raquel, thank you so much for your positive review.Your satisfaction is our top priority, and we are committed to maintaining the highest standards. If there's anything else we can do for you, please don't hesitate to let us know. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Professional

23 May 2023
Unprompted review
M1 LAB logo

Reply from M1 LAB

Hi Amedeo, thank you for your five-star review! We greatly appreciate your feedback and are happy to hear that you had a positive experience with us. It's our utmost priority to provide professional and exceptional service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Rated 5 out of 5 stars

Great service

Great service! I needed additional info and wasn’t sure about the sizing of a jacket, they went out of there way and sent me additional pictures with a model that had a similar build to mine. Very friendly and great customer service.

28 April 2023
Unprompted review
M1 LAB logo

Reply from M1 LAB

Hi Neil, thank you for taking the time to leave us a review! We are thrilled to hear that you had a great experience with our customer service team. Our goal is to always provide excellent service and assist our customers in any way we can. Please don't hesitate to reach out to us again if you have any further questions or need assistance. We appreciate your kind words and look forward to serving you again in the future.

Rated 5 out of 5 stars

A Hidden Gem for High-Quality and Authentic Pieces

I recently stumbled upon a vintage online store and was sceptical at first, but I have to say, I was pleasantly surprised with my experience. The selection of vintage clothing and accessories was fantastic. The quality of the items was also impressive and true to their respective eras. The shipping was prompt, and my items arrived neatly packaged and in excellent condition. Overall, I was really impressed with the store and would definitely recommend it to anyone looking for unique and high-quality vintage pieces.

14 April 2023
Unprompted review
M1 LAB logo

Reply from M1 LAB

Hi Ivan! Thank you for taking the time to leave a review! We're thrilled to hear that you had a positive experience with us and appreciate your feedback. We hope to continue providing you with exceptional service in the future.

Rated 5 out of 5 stars

EXCELLENT QUALITY AND FAST DELIVERY

I am very satisfied with the brand and the clothes. I bought a Burberry jacket and the quality is very good. Delivery is very fast and customer service is always ready to help you and meet your requirements. Will buy again. 🥰🧥

17 April 2023
Unprompted review
M1 LAB logo

Reply from M1 LAB

Hello Alberto, thank you so much for your review! We're delighted to hear that you had such a fantastic experience with us and appreciate your kind words. We're committed to providing excellent customer service and high-quality products, and we're thrilled that we were able to exceed your expectations. Thanks for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

I believe one of the greatest Customer service…

I’ve always been skeptical with ordering designer clothing online however after ordering with these guys I’ll be sure to use them again and again. I ordered a Large Leather Jacket and it came on time and with no quality issues. I was amazed by the care of the packaging and the great communication of the company on their socials ! I will be ordering again soon .

15 April 2023
Unprompted review
M1 LAB logo

Reply from M1 LAB

Hello Antonio, we're glad to hear that you had a good experience with our company! We take pride in providing top-notch service to all of our customers, and we're thrilled that we were able to meet your expectations. Thanks for choosing us, and we hope to continue being your go-to source for all your needs.

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