Pocket Option has completely ignored my multiple support emails regarding my withdrawal request #1446490 of ₹4766.80. Due to a minor technical error, my Customer ID was entered instead of my account... See more
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See what reviewers are saying
This may sound daft but no matter which way I pressed buy or sell it instantly went the other way. Do not put any money into this until you have been verified after two days of emailing for a refund I... See more
My selfie verification has been stuck on "Verification in process" since 2026-05-06 22:11 Kigali time. This delay caused my withdrawal ID 13779278 for $10.75 USD to be cancelled automatically... See more
I deposited money on this platform and when its time to withdraw they keep asking me to verify my selfie. Which entails a Pic of myself ID(which the already verified) on its own a pie of paper with w... See more
Company details
- Cryptocurrency Service
- Alternative Financial Service
- Finance Broker
- Financial Consultant
- Investment Service
- Non-Bank Financial Service
About Pocket Option
Information provided by various external sources
Instant access to trade options more than 150 assets of currencies, cryptocurrencies and companies shares.
Contact info
Breach of guidelines
Blocked account without any reason
I am having problems with my PocketOption account, user number #92547099.
I made a withdrawal request and it was denied, and my account was blocked without prior warning or justification (Clause 2.9).
I followed all the verification procedures (sending all the requested documents, sending a selfie and proof of residence).
The platform is good to operate on, it has several assets, but it simply blocks the account when customers make a profit. This is theft.
While I was losing, I never had any problems. Deposits are instantaneous, but withdrawals take several days. And they block if there is a profit.
The company's response is not clear, it simply states that it is a final decision but does not provide any justification.
I only have one account and I operate without any kind of help, using my analyses with indicators from the platform itself, I even have videos of myself operating and sent them to the company.
I urgently request that my account be restored and that the scheduled withdrawal be made.
The operator simply takes advantage of the fact that in my country (Brazil) there is no official regulation for binary options, and blocks all accounts when there are profits. There are many reports of this situation on the Internet. This is theft and scam.
Sincerely,
Fabricio Guerra
Its fake im earn money’s 50000 dollars…
Its fake im earn money’s 50000 dollars and tomorrow i see my account banned without any reason plz don’t waste time and money on this app 🤬🤬
l͏o͏s͏t͏ a͏l͏l͏
I͏ n͏e͏v͏e͏r͏ b͏e͏l͏i͏e͏v͏e͏d͏ i͏n͏ b͏i͏n͏a͏r͏y͏ o͏p͏t͏i͏o͏n͏s͏. F͏o͏r͏ m͏e͏, i͏t͏ a͏l͏w͏a͏y͏s͏ l͏o͏o͏k͏e͏d͏ s͏t͏r͏a͏n͏g͏e͏ l͏i͏k͏e͏ t͏h͏e͏ p͏l͏a͏t͏f͏o͏r͏m͏ c͏a͏n͏ c͏o͏n͏t͏r͏o͏l͏ t͏h͏e͏ p͏r͏i͏c͏e͏, l͏i͏k͏e͏ i͏t͏’s͏ m͏a͏n͏i͏p͏u͏l͏a͏t͏e͏d͏. B͏u͏t͏ s͏t͏i͏l͏l͏, I͏ s͏a͏w͏ m͏a͏n͏y͏ v͏i͏d͏e͏o͏s͏ o͏n͏l͏i͏n͏e͏, p͏e͏o͏p͏l͏e͏ s͏h͏o͏w͏i͏n͏g͏ f͏a͏s͏t͏ p͏r͏o͏f͏i͏t͏s͏ w͏i͏t͏h͏ P͏o͏c͏k͏e͏t͏ O͏p͏t͏i͏o͏n͏. S͏o͏m͏e͏ D͏u͏t͏c͏h͏ t͏o͏o͏, s͏o͏ I͏ t͏h͏o͏u͏g͏h͏t͏, m͏a͏y͏b͏e͏ i͏t͏’s͏ n͏o͏t͏ s͏o͏ b͏a͏d͏. I͏ t͏r͏y͏ s͏m͏a͏l͏l͏. F͏i͏r͏s͏t͏, i͏t͏ w͏a͏s͏ n͏o͏t͏ t͏e͏r͏r͏i͏b͏l͏e͏. I͏ d͏i͏d͏ a͏ f͏e͏w͏ t͏r͏a͏d͏e͏s͏, m͏a͏d͏e͏ s͏o͏m͏e͏ w͏i͏n͏s͏. T͏h͏e͏n͏ s͏o͏m͏e͏b͏o͏d͏y͏ f͏r͏o͏m͏ t͏h͏e͏ c͏o͏m͏p͏a͏n͏y͏ c͏a͏l͏l͏e͏d͏ m͏e͏. V͏e͏r͏y͏ f͏r͏i͏e͏n͏d͏l͏y͏, s͏a͏i͏d͏ i͏f͏ I͏ d͏e͏p͏o͏s͏i͏t͏ m͏o͏r͏e͏, I͏ c͏a͏n͏ g͏e͏t͏ b͏e͏t͏t͏e͏r͏ r͏e͏s͏u͏l͏t͏s͏ a͏n͏d͏ e͏v͏e͏n͏ a͏ b͏o͏n͏u͏s͏. I͏ w͏a͏s͏ c͏a͏r͏e͏f͏u͏l͏, b͏u͏t͏ h͏e͏ t͏a͏l͏k͏ v͏e͏r͏y͏ c͏o͏n͏v͏i͏n͏c͏i͏n͏g͏, l͏i͏k͏e͏ h͏e͏ k͏n͏o͏w͏s͏ w͏h͏a͏t͏ h͏e͏’s͏ d͏o͏i͏n͏g͏. S͏o͏ I͏ a͏d͏d͏e͏d͏ m͏o͏r͏e͏ m͏o͏n͏e͏y͏ s͏t͏u͏p͏i͏d͏ m͏o͏v͏e͏. A͏f͏t͏e͏r͏ t͏h͏a͏t͏, e͏v͏e͏r͏y͏t͏h͏i͏n͏g͏ c͏h͏a͏n͏g͏e͏d͏. T͏h͏e͏ t͏r͏a͏d͏e͏s͏ s͏t͏a͏r͏t͏e͏d͏ t͏o͏ g͏o͏ w͏r͏o͏n͏g͏, a͏l͏w͏a͏y͏s͏ a͏g͏a͏i͏n͏s͏t͏ m͏e͏. I͏ t͏r͏i͏e͏d͏ t͏o͏ t͏a͏k͏e͏ o͏u͏t͏ m͏y͏ m͏o͏n͏e͏y͏, b͏u͏t͏ i͏t͏ w͏a͏s͏ n͏o͏t͏ p͏o͏s͏s͏i͏b͏l͏e͏. T͏h͏e͏y͏ s͏a͏y͏ m͏y͏ a͏c͏c͏o͏u͏n͏t͏ n͏e͏e͏d͏ v͏e͏r͏i͏f͏i͏c͏a͏t͏i͏o͏n͏ a͏g͏a͏i͏n͏, e͏v͏e͏n͏ t͏h͏o͏u͏g͏h͏ I͏ a͏l͏r͏e͏a͏d͏y͏ d͏i͏d͏ i͏t͏ b͏e͏f͏o͏r͏e͏. I͏ s͏e͏n͏t͏ e͏v͏e͏r͏y͏t͏h͏i͏n͏g͏ a͏g͏a͏i͏n͏ p͏a͏s͏s͏p͏o͏r͏t͏, a͏d͏d͏r͏e͏s͏s͏ b͏u͏t͏ n͏o͏ a͏n͏s͏w͏e͏r͏. T͏h͏e͏n͏ t͏h͏e͏y͏ b͏l͏o͏c͏k͏e͏d͏ m͏y͏ a͏c͏c͏o͏u͏n͏t͏. I͏ f͏e͏l͏t͏ s͏o͏ s͏t͏u͏p͏i͏d͏, I͏ w͏o͏r͏k͏ a͏l͏l͏ m͏y͏ l͏i͏f͏e͏, a͏n͏d͏ t͏h͏e͏n͏ l͏i͏k͏e͏ t͏h͏i͏s͏, I͏ l͏o͏s͏e͏ m͏o͏n͏e͏y͏ t͏o͏ s͏o͏m͏e͏ t͏r͏a͏d͏i͏n͏g͏ g͏a͏m͏e͏. I͏ w͏a͏s͏ r͏e͏a͏d͏y͏ t͏o͏ j͏u͏s͏t͏ f͏o͏r͏g͏e͏t͏ i͏t͏. B͏u͏t͏ t͏h͏e͏n͏ I͏ f͏o͏u͏n͏d͏ V͏or͏t͏r͏i͏d͏g͏e͏ o͏n͏ t͏h͏e͏ n͏e͏t͏ t͏h͏e͏y͏ w͏e͏r͏e͏ a͏c͏t͏u͏a͏l͏l͏y͏ h͏e͏l͏p͏f͏u͏l͏. T͏h͏e͏y͏ e͏x͏p͏l͏a͏i͏n͏e͏d͏ a͏n͏d͏ h͏e͏l͏p͏e͏d͏ m͏e͏ g͏e͏t͏ b͏a͏c͏k͏ m͏y͏ m͏o͏n͏e͏y͏. w͏i͏t͏h͏ P͏o͏c͏k͏e͏t͏ O͏p͏t͏i͏o͏n͏.it l͏o͏o͏k͏s͏ e͏a͏s͏y͏ a͏n͏d͏ f͏a͏s͏t͏, b͏u͏t͏ f͏o͏r͏ m͏e͏, i͏t͏ w͏a͏s͏ a͏ b͏a͏d͏ t͏r͏a͏p͏.
My Account Was Emptied Without My Permission – I Lost $10,120.31”
Title: I Lost $10,120.31 in Unauthorized Trades – No Response from Support
I am writing this to share a devastating experience I had with Pocket Option.
I deposited $4,027.15 into my account and began trading honestly and carefully. I managed to grow my balance to $10,120.31 through my own effort and strategy.
However, when I tried to withdraw, my requests were denied due to a pending verification process. I submitted all requested documents and waited.
Then the real shock happened. I opened my account and found that my entire balance was gone, and dozens of trades were executed in my account without my knowledge or consent – all within a very short time.
I never activated auto-trading or copy-trading. I was not even online when these trades were opened. This is extremely suspicious and unfair.
I contacted support multiple times, but I received no response. My account was emptied without explanation.
I am requesting a full investigation and the immediate refund of my funds. This is unacceptable. If the issue is not resolved, I will be forced to escalate the matter to financial authorities and share my full story publicly.
My account number ends with 812 – I hope the Pocket Option team can identify my case and contact me through the account.
I have already contacted support via the official channels.
Pocket option is a great cheater…
Pocket option is a great cheater platform. They blocked my account with $1400 balance. I have contacted saveral time of support team to unblock my account and return my money but they din't reply. Thats why beware of this broker.My trading id is - 94651775 so I am requesting Pocket option to refund my $1400 in to my account and unblock my id as soon as possible.
lure-the-catch technique.
Yes, they are scamming people of their money by using lure-the-catch technique.
Don't dare use this platform,
Don't dare use this platform, After you deposit your money, you won't be allowed to withdraw. I have informed you now. Watch out! Save their name into your brain. Thankfully, the professio
nals on my display picture helped out of the mess they put me.
Scam " broker"!!! In a casino you can win 100% more. More worse than casino. Just a scam
Everything is arranged in such a way as to drain your deposit, the task of all "helpers" is one - to drain your deposit. 13 minuses in a row are very difficult to forgive, not worth the money and time, since the task of the platform is to suck out all your salary and drive you into debt and loans. That's for sure, on YouTube bloggers get a percentage of the drain of your deposit and other managers, this is a fraudulent "broker" - in fact, a scammer. I checked it on myself. There are more chances to win in a casino - worse than casino 100%. After linking a bank card, they tried to steal from my card 3,000$. Dont trust Binary Options, only licensed companies!
SCAM
I've tried all possible options and strategies, bots and analitics. Pocket option is always a loss. It's being manipulated. AI trading that they offer is a scam (you will lose your bets) , signals that they offer is a scam (they are fake and you will loose your money), "best traders" chart is a scam if you copy their trades,- you will loose all your balance. They have an army of YouTubers doing trading on line to get more people in, with them you will always loose your money. If you can pay out your money? Yes you can, in crypto, but you will never get to this point. Stay alert and stay away from this webpage!
Useless company
Useless company, I registered with an account and topped up using an old card that I lost, I did have the card and was in date previously, couldn’t withdraw without the card that I lost so I made a new account with my working card so I could take my money out, but they couldn’t validate my account with a driver’s license even though they had previously, they need some thing with my name address and photo on it…. Sounds like a driving license to me, I would steer clear of this one at all costs the support team can take up to 6 hours to reply so I’m surprised it’s only taken 3 days to get this far to find out I cannot use the site, then they tell me I can deposit but won’t be able to withdraw it, really ?!
I cannot say bad thing but positive…
I cannot say bad thing but positive been with them over year, great customer, response on time, faster withdrawal. Definitely will recommend
Am not sure why what other traders here given bad reviews lol. Maybe you guys lost your money on trades and take frustrations from company itself
Pocket Options is a complete scam
Pocket Options is a complete scam. Here’s what happened: I had ₹44,000 in my account before it was blocked. Over the course of two weeks, I deposited ₹34,870, bringing my balance up. I didn’t make any withdrawals, and I didn’t lose money. But now, they’re claiming they’ll only refund ₹4,870 — the amount of my last deposit. How does that make any sense?
Their support team is useless, and the refund process is a joke. They say it’ll take 30-60 business days for a refund, which is insane for something that should be simple. I never withdrew a penny, and now they’re trying to rob me by only returning a small part of my deposit.
If they don’t refund my full ₹34,870, I’ll make sure to expose this entire scam on every platform — YouTube, social media, whatever it takes. This isn’t just bad customer service; it’s outright fraud. Stay away from Pocket Options if you don’t want to lose your money.
This platform is fraud last 1 second…
This platform is fraud last 1 second every trade is lost i lost lot of amount for this platform. I don't recommend this platform
Scam they take your money
Scam they take your money and even if you make money on their site they just keep rejecting my card details for making payment !! Its ok to take money from my card but you cant release funds back to it ??? I have been trying to resolve this issue multiple times over multiple months and still no joy !! Stay away from these scammers
Do not waste your time and money
This company is highly unprofessional . I have been following up with them for withdrawal from past one month, but no action so far. Initially, they told me that i will get all my money within 30 days. However, they did not refund my full amount and continously asked for my bank statements for different period for investigation. I have already shared whatever they have requested for over a chat, however, they are still asking for the same again. Clearly, they are not looking at previous chat communication. Even after multiple requests for discussion over a call, they did not contact me and ignored all my requests shamelessly. Moreover, chat with support team is not real time and they take their own sweet time to respond to your queries . Do not waste your time and money here.
Scam?
I cannot perform withdrawal & ended up my account was wiped out from a Copy trade by Mr Golden. The credit card issued by the bank just failed to get authenticated & more & more supporting documents will be requested upon every document provided.
Very easy to deposit good luck trading…
Very easy to deposit good luck trading and if you by some merical make money good luck on withdrawing your money, it's a scam.
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