Pocket Option 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This scammer has a lot of subscribers on Telegram, but from my experience, he is a fraud. He also has a YouTube and a TikTok channel. Copy trade with him and your money will be gone in a few minutes.... See more

Rated 1 out of 5 stars

You might see adverts online about AI trading and how good this website is but it is a scam, they are quick to take your money but you won’t be able to withdraw it. Stay well clear

Rated 1 out of 5 stars

I deposited money on this platform and when its time to withdraw they keep asking me to verify my selfie. Which entails a Pic of myself ID(which the already verified) on its own a pie of paper with w... See more

Rated 1 out of 5 stars

Please stay away from this scam m, someone with name Rami asked me to deposit money to start trading. Glad I read all these reviews before joining. Always do research

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service
  3. Finance Broker
  4. Financial Consultant
  5. Investment Service
  6. Non-Bank Financial Service

About Pocket Option

Information provided by various external sources

Pocket Option - the most convenient online trading interface.
Instant access to trade options more than 150 assets of currencies, cryptocurrencies and companies shares.

Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Pocket Option Platform is gambling not trading

Pocket Option Trading Platform is not a profitable platform. It feels more like gambling than trading as I am not in control of the trade. The platform's timer is in control. I would definitely NOT recommend this platform at all. I've lost more than I've won on this platform. Even if you try and follow the trend, the timer will setbyou in a loss most of the time. And it really doesn't matter what timeframe you use

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Deposited 100 USD and scammed

I have deposited 100 USD to them on Thursday using bank transfer which claims to be deposited after 15 mins but my deposit did not show on my account I immediately asked for support and after 3 days now investigation is still not completed. Stay away if you don't want to be scammed, they could hold your fund for more than 3 days without any reasonable explanation.

I have also contacted their support with my transaction records for 5 days and they decide to ignore it and stall the payment or refund. AVOID DEPOSITING AND USING THIS COMPANY. IT IS FRAUD AND SCAM.

18 January 2026
Unprompted review
Rated 3 out of 5 stars

Approved after 4th request

So I used pocket option, I put 100$ n turned it to 350$ in on day, so I tried to withdraw it n they asked for a selfie and id to verify who I was, I tried like 3 times n they kept denying me saying the selfie didn’t approve, but the 4th time it worked n they sent my money with in a hr of the approval, other then that I haven’t had a problem, support helped me n was useful, not sure about bigger withdrawals but all I can say is they gave me my money ,

17 July 2025
Unprompted review
Rated 1 out of 5 stars

It is extremely disappointing to deal…

It is extremely disappointing to deal with such unethical practices. They operate like real scammers. Their only aim is to pump money from clients, and their relationship managers deliberately advise and convince customers to take highly risky trades, leading to heavy losses. The guidance provided is clearly manipulated to benefit the platform, not the client. This behavior is misleading, exploitative, and completely unacceptable. I reported the matter and got assistance I refused to let them go away with my money filed a complaint and got everything back within few days. seek help if you can. Based on this ordeal, my advice to prospective clients is to avoid this platform.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

Scam - cant withdraw my own money

I deposited money on this platform and when its time to withdraw they keep asking me to verify my selfie. Which entails a Pic of myself ID(which the already verified) on its own a pie of paper with words 'trade verify' and my signature. They respond after 24 or 48 hours saying its not clear and give same instruction every time. I have submitted this paper at least 5 times since the 24th.

24 December 2025
Unprompted review
Rated 1 out of 5 stars

Don't use this platform

Don't use this platform, I have used it, win money (double my account) and 2 weeks after they banned me because I didn't respect rules!!! The rule 2.9 say, you win you can be banned without reason, they are only judge!!!
In fact they only want losers and scammer...
The star is only that they refund me....

30 December 2025
Unprompted review
Rated 1 out of 5 stars

I have never experience so many bad…

I have never experience so many bad things with a broker, as i do with PO. Im there since 2019 as even the first moderator. Build a lot with the old admins. Since there is a new Head of custom the atmosphear changed very bad for the moderators. there is no respect for them. This morning i have writen this in the moderator chat, and after that she banned me and removed the VIP badge and moderator badge. Imagine all those years work for them, and one new Head of custom can screw it all. I have now words. This was posted in that chat : Good morning Bo, since you are playing ostrich politics and not responding to me in DMs, I’ll do it here. From day one, I have always been a backup for the moderators in our team, even before your time, but that is a fact. Since you became head of custom, I’ve noticed that many things are going in a negative direction regarding the moderators. You write that this week, as a thank you, the rewards will be given in risk frees. That makes many moderators happy. You can see that some even depend on it. So why are fewer risk frees being distributed instead of just one-to-one? I see this as a show of power, which makes no sense. As if you have to pay out of your own pocket. This really doesn’t look like gratitude. Are you getting more benefits from this one-time risk free? It makes no sense at all. And look at the show of power you’ve shown me. I came back to give it one more chance, and what do you do? I’ve been here for almost two weeks, and what is my share? From 300 ULT per week, giving me a risk free of 10 yesterday?! Shame!!! Also, the selfie verification for mods has made no sense since you became head of it. If your withdrawal method is the same, what is there to verify? In your time, the mods just had to send me a DM and I would have sorted it out for them. All strange abuse of power. Also, it's nice to be congratulated and get something on your birthday. I always received 250 dollars on my birthday. Okay, a large amount, but how nice is it if mods get a ULT of 50 when they're birthday? I used to have a list; we can do that again now. I’ll DM the PA and have it distributed. This way, you get much more appreciation and we have a well-motivated team. At the moment, you are demotivating a lot of mods, and that’s a shame. Let's hope for 2026, but please not this way anymore.

Really bad

28 December 2025
Unprompted review
Rated 1 out of 5 stars

Technical Server Bug & Support Fraud - UID: 112407325

​"I am a VIP trader with over $63,000 in turnover on Pocket Option. I am writing this to warn everyone about a severe technical glitch. On 2025-12-21, the platform's server duplicated my trade. I entered one trade, but the system opened TWO $1,000 trades at the exact same millisecond: 01:28:25.838.
​This is a 100% server-side error. Instead of refunding my money, the support team blocked my access to open new tickets and ignored my technical evidence. They are refusing to acknowledge a clear system failure. I have all the screenshots proving the millisecond duplication. This platform is unsafe for high-volume traders. Refund my $1,000 immediately! Account UID: 112407325"

Update Jan 2, 2026: The company contacted me asking to stop messaging them instead of fixing the $1,000 glitch. I have officially replied and rejected their attempts to silence me. The world needs to know about the 01:28:25.838 millisecond error."

Update Jan 2: After escalating my $1,000 refund request, the company has now restricted my ability to speak in the public chat until Jan 7. They are trying to hide the truth about the technical glitch at 01:28:25.838 from other traders."

21 December 2025
Unprompted review
Rated 1 out of 5 stars

Never use this scam and fraud app ever again!!!

I would like to write review so other don’t suffer for same issue I’ve got , usually I don’t do it but they force me to . After 2 years I am trying to learn trading , I become successful in time and want it to withdraw money , first they sent small amount no problem . When I want it to withdraw more , their id verification system is stoping you from doing so . It’s been several days of identifying as I’ve all the documents needed to verify that only myself using account , they are lied 24-48 hours for internal verification.. well it didn’t happen still waiting on their slow support to do so , I am going to write you the lowest review everywhere and report you everywhere !!! Simply when you taking money you don’t ask but just take , when you have to give money ? You start asking docs , even so still no money are coming so you are truly scamming people I hope your platform will be closed and people won’t use anymore , you are fraud !!!

24 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT: Instant Deposits but IMPOSSIBLE Withdrawals!

This broker is a complete scam. I deposited via USDT instantly, but when I wanted to leave, they forced me to trade up to a $50 minimum limit. After I finally requested a withdrawal, they stalled for days (even though USDT takes minutes) and then today they simply REJECTED my $51 withdrawal request. Their support chat is likely a bot and provides no help. They are unregulated and rely on influencers to lure people into their referral schemes. Do not deposit here; you won't get your money back.

23 December 2025
Unprompted review
Rated 1 out of 5 stars

I deposited 1000 INR for trading on…

I deposited 1000 INR for trading on December 7th, but to this day, not a single penny has been credited to my trading wallet. This is a huge fraud. I made the payment to the address you provided, but you are not verifying it, and you are treating your traders very unfairly. I am sharing the transaction ID and proof of payment with you. If you don't take action, I will share my proof on Trustpilot and expose this trading platform as a fraud. I have also sent all the documents to your email, but you are not trustworthy. If you were trustworthy, my trading balance would have been credited by now.

7 December 2025
Unprompted review
Rated 5 out of 5 stars

Iv read a lot of reviews both positive…

Iv read a lot of reviews both positive and negative and I have to say I can’t see the issue so far ( as of 17/12/2025) Iv started with an investment of £350 and have slowly grown my account. Iv requested a small withdrawal one via BTC and one via USDT.. the BTC was paid out instantly and I have requested the other one today to say it’s been processed. Simon sure what the negative reviews are about. Yes you will lose trades and you will win some, that’s life for you..keep
Up
The good work pocket option

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Unbelievable Fake!!!

Unbelievable Fake!!!! As soon as you set your Trade the Manipulation starts!!! Then you see how the charts are changing in direction and behaviour!!!??? The best Thing are the last second losses or losses by 1 point!!!!? So i can say after years of trying(only small Amount !!)this Fake Broker its 100% Scam!!!!!

1 December 2025
Unprompted review
Rated 1 out of 5 stars

One of the many to have made lost money

One of the many to have made money only for it not to be paid, I don't even know why I am writing this because I didn't listen even though everyone was screaming about how bad pocket option are, I just listened to all the people that appeared to be making money out of pocket option and thought I would get a slice of the pie. Sadly the only people that got a slice of the Pie was pocket option. Pocket option, their affiliates and the scammers are the only ones really making money. Looking for a good law firm to pursue them even if it costs me more than I lost

21 November 2025
Unprompted review
Rated 1 out of 5 stars

yes i was also scammed i deposited…

yes i was also scammed i deposited money and converted into 17x but when it was time to withdraw my money they blocked my account with funds. Its been 6 month i tried to get back my funds but they blocked permantly it is front page scam do not invest your money there.

6 December 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look