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4.0
133 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
There is nothing to claim. Due to I say "Thank you ".
Reply from Kaufjoy
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Reply from Kaufjoy
Dear Hanno,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Reply from Kaufjoy
Dear stbfwg,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
The delivery arrived on time, and everything was in perfect condition.
Unfortunately, the product in the advertisement showed magnetic boards, but the version I received uses plug-in pieces instead. This was somewhat disappointing, as it did not meet my expectations.
Nevertheless, it has already found a good place and is being enjoyed.
Reply from Kaufjoy
Dear Marcus Schmid,
Thank you so much for taking the time to leave us a 4-star review.
I'm sorry for the inconvenience caused to you.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Reply from Kaufjoy
Dear Markus Simmet,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
The different possibilities were clearly visible, WITH the price of each "bundle". It was quick, easy and no hidden items, which would surprise one later with the bill. Hoping 4 quick delivery.
Reply from Kaufjoy
Dear Christina Randolph,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Reply from Kaufjoy
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
The size of the package too little and too expensive
Reply from Kaufjoy
Dear customer,
Thank you so much for taking the time to leave us a 3-star review.
Based solely on the review, we are unable to locate your order. Please contact us through the following methods rnchan029@gmail.com Please provide us with your order number, name, and email address, and let us know if your negative review 。 This way we can help you check the delivery status and provide solutions.
Customer Service Team
I saw her video and wanted to order these exact storage bags in that size. But what I received were three small bags. That is unacceptable for the price.
Reply from Kaufjoy
Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team
It was a new experiment, I still can't say more until I can confirm receipt of the ordered products.
Reply from Kaufjoy
"Sehr geehrter Kunde,
Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine 5-Sterne-Bewertung zu hinterlassen.
Wir bemühen uns, unseren Kunden den bestmöglichen Service zu bieten.
Wir hoffen, Ihnen in Zukunft weiterhin ausgezeichnete Produkte und Dienstleistungen zur Verfügung zu stellen und freuen uns darauf, Sie bald wieder zu bedienen. Vielen Dank, dass Sie uns gewählt haben!
Beste Grüße,
Kundendienstteam"
Everything went alright. I just had a little problem paying with PayPal, but after a second try everything worked fine.
Reply from Kaufjoy
Dear customer,
Thank you so much for taking the time to leave us a 4-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
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