Lyte Reviews 509

The power bank only charged for 31 minutes/ 14% of charge into my phone before the bank was fully discharged . The pub I was in had no way of giving me an alternative power bank without me paying again . So I recieved 50% service for 100% charge and no means of this being recified

The company filed for bankruptcy without any word to the people who sold tickets using their site and are still waiting on payment. I sold mine for Aftershock and had received no word. The company filed about 1 month, which I found out through Reddit, before they said the payments would go through and now it seems everyone is just totally screwed.

I returned the charger to the rack but my bank account was not charged next day I have been billed £29.90 .I can't find a customer service number to complain to

Sold my Bourbon & Beyond tickets through Lyte as instructed through bourbon and beyond’s website. Lyte shuts down, I don’t get my money as promised.
Unbelievable….

Got a confirmation my Fall 24’ CRSSD ticket was refunded and should have received money via PayPal 10/1. Instead their website is down and no refunds are being issued as of a week and a half ago. This isn’t happening just to me, but to everyone who used them for this event.

I filled in all the forms and got a call several hours in advance. Was then told that appointment times were eastern daylight time and I line west. I should know this
It is very evident on the app she said. So why didn't I see it? Gee I wonder. Canceled then and there. I don't need another condescending interaction with technology.

Respectful of the customers. Quick and responsive to the needs of the customers. Efficient communication.

Great save ticket exchange

Quick response to questions.

I dealt with “Jazz” who assisted me in obtaining a refund for the Bourbon and Beyond festival.
It was a very stressful time for us as my wife had a heart attack which is why we were looking to sell our tickets. “Jazz” was extremely helpful, patient, and gave us great customer service.
I just wanted to acknowledge her customer service and say thank you for her support.

Increased the price of my reserved ticket by $40 without notifying me, and are now trying to take it out of my account. Lyte support stated they are "unable to reverse the change".

Overall Fast Response and Amazing thorough help!

Answer quickly and solve the problem inmediately.

My experience with lyte was excellent! There was great communication and guidance throughout the process and I was kept informed. I give the an A+++!

It is not clear who has to write the medical reason for the refund case. Primary doctor, hospital, surgeons. Please check this out.

Santee

Easy to use and customer service was helpful with my questions.

Very quick reply with short but clear answer.

There was what appeared to be a system glitch during my attempt to return a ticket. I submitted a service request with Lyte on July 10 using online form, and was pleased to get a quick response from Lyte support. They requested a screenshot of the tickets from my profile page, which I provided. Then I got a reply "our team is looking into this" with a promise to get back to me soon.

Today is July 18, over a week has passed, and no response. I tried to call company phone number, but all I could get - a message advising to submit a request using online form.

It is really frustrating. I fear that I only have two days to return my ticket for a full amount without financial loss, before next phase of ticket sale to the event begins. I need the issue to be resolved ASAP. Posting here, because I don't know what else to do.

Great customer service, just upsetting can't get my money back because of someone else's behavior.