Lyreco UK & Ireland Reviews 

521
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Supported by our own personal representative Suli Rehman who kept us updated throughout. Vast array of products. Cheapest prices sourced. Our specific needs catered for at every turn. Everything we co... See more

Company replied

Rated 5 out of 5 stars

We transitioned from multiple existing supplier to Lyreco - This was purely based on the support we received from Angela Smith (Telford). Her support from the initial meeting through to full transiti... See more

Company replied

Rated 2 out of 5 stars

After around an 18 month positive experience of Lyreco, standards have slipped. Our previous Account Manager Emma Jones was quick to reply to emails and was always on hand to answer any new product qu... See more

Company replied

Rated 5 out of 5 stars

Suli Rehman was my contract manager and whenever we needed something he could find it, saved a lot of time and money for us! Also an allround good guy, knew his stuff and good laugh. Always had ti... See more

Company replied

Company details

  1. Office Supply Store
  2. also in
  3. Educational Supply Store
  4. Office Furniture Store
  5. Safety and Work Wear Store
  6. Stationery Store
  7. Stationery Wholesaler

Written by the company

With 60,000 products across 18 product categories, Lyreco offers a comprehensive range of products and services to enable you to get everything you need for your workplace, consolidate your suppliers, and reduce your costs. In addition, our Lyreco Goodness philosophy is the driving force behind initiatives that are helping us to reduce waste and carbon, increase recycling, work towards a circular economy as well as generate green energy. This includes providing our customers with alternatives to many products, signified by our Sustainable Selection by Lyreco product labels. Lyreco is your partner in helping you achieve your sustainability and CSR goals. UK: www.lyreco.co.uk/en IRE: www.lyreco.ie/en

Lyreco Go

Written by the company

Just another reason to Go to Lyreco
Lyreco Go is Lyreco’s loyalty programme that rewards customers for buying workplace essentials. With automatic enrolment, customers earn Go Points on every purchase, unlock higher earning tiers based on spend, and redeem points for a wide choice of rewards. It is a simple way for businesses to make their budget go further while ordering the products they need every day.

A Great Working Day. Delivered.

Next business day delivery on orders before 5:30 PM

Free delivery on all WebShop orders from £50

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

521 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(521)

372 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Company

We as a company have used Lyreco for well over 15 years. Online ordering is easy and straight forward with next day delivery which is fab. My contact at Lyreco is Kerryanne Garratt, lovely lady, she always goes above and beyond to help or answer any queries I may have, she’s very helpful and professional in what she does and very competitive with prices. We are very happy with the service 😊

1 September 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Joanne,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Kerryanne Garratt.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

The variation of products available…

The variation of products available with this company is great, they are like the Woolworths of office supplies. Having a dedicated person dealing with your account is great. Kerry Garratt deals with our account and she goes over and above to provide quotes, great prices, speedy delivery when you run out of those essential items and regular emails advising of special offers. They have a reward scheme and the staff love it when every now and then cans of Coke or bags of Popcorn arrive with the regular order of cleaning products.

1 September 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Jo,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Kerry Garratt.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Efficient and punctual

Our Account Manager Kerry Garratt has handled every request efficiently and on time. Every order placed has been a next day delivery.

1 September 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Martin,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Kerry Garratt.

Best regards,
The Lyreco Team

Rated 1 out of 5 stars

Applied for a new business account

Applied for a new business account. They emailed to say opened with a credit line, but then asked for upfront payment in full for first order because of what is contained. Pointless waste of time. Especially when all items hugely over priced.

25 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Good Morning Nicholas,

Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from us.

We've reached out to request additional information so we can investigate this for you.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Lyreco best by far.

Excellent company to deal with, quality products and reasonabe prices with speedy delivery. Very seldom is there an issue with any order placed, however if I need to contact Lyreco our rep Kerry-Anne Garratt is exceptional, she will go above and beyond to resolve any issue and is my first point of contact if looking to order something I cannot source on the website.

27 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Janet,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Kerry-Anne Garratt.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from Kerry Garratt and always helpful.

14 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Tim,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Kerry.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Very friendly and knowledgeable member of the team

Very friendly and knowledgeable member of the team Kerry Garratt, any questions or queries always happen to help, support or advise

6 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi David,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Kerry Garratt.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

5 star service

We have been using Lyreco for some time now after I approached Kerry Garratt following her departure from a previous company that I had worked with. The main reason for doing so was because her customer service is second to none.

Kerry is always available to help and consistently goes above and beyond. Even while on leave, she has stepped in to assist whenever an issue has arisen. Her communication is outstanding, and she is an excellent ambassador for Lyreco.

She is a real asset to your business.

Kim Middlemas
PA to the Directors & Office Manger
Collingwood Insurance

28 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Kim,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Kerry Garratt.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Satisfaction

My account manager is Josh Mambo. He always calls me regarding my needs and orders, and he does his job very well. We enjoy working with him.

28 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Good Afternoon,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Josh Mambo.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

We have used Lyreco for a number of…

We have used Lyreco for a number of years now and cant fault them. Natalie Watkins goes above and beyond to help out whenever i need help with anything

28 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Jactone,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Lyreco are a great company for all your…

Lyreco are a great company for all your stationary needs, very reliable with delivery's & always happy to help with any order queries.

Area sales manager Natalie Watkins is a credit to the company.

28 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Jon,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

Rated 4 out of 5 stars

Excellent customer service from Natalie Watkins at Lyreco…

Natalie Watkins is my contact at Lyreco and she always goes above and beyond to make sure I feel supported and that our custom is important to her.
She is always there when I need her. She is amiable and helpful and as I am not the best with technology is always there if I am struggling with some aspect of the Lyreco website.
Her customer service is excellent, and she is a real credit to Lyreco.

28 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Bob,

Thank you for your 4★ review.

We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

We have been a Lyreco customer for many…

We have been a Lyreco customer for many years and would recommend them to future customers. Natalie Watkins has always been very helpful while managing our account

27 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Angela,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Service is great

Service is great, Nicola Kelly especially fantastic always at hand if you need anything. The team take pride in knowing there products and are about customer needs.
Highly recommend this company to help your business run smoothly.

27 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Adele,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Nicola Kelly.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

excellent service off Natalie Watkins…

excellent service off Natalie Watkins Always happy to help. Very friendly Always keeps in touch to remind me if any stock is required.
thanks Natalie

24 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Keith,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

I use lyreco for all my supplies

I use lyreco for all my supplies as it's easy and convenient. Natalie Watkins has been a big help recommending products and always responds quickly to me

14 January 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Gary,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Natalie Watkins

Natalie Watkins - Great service and supplier!

3 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Sam,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

Our orders are excucuted with precision…

Our orders are excucuted with precision and delivered within 2 days maximum . Our contact Natalie Watkins is always pleasant, helpful and efficient.

27 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Craig,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

I introduced Lyreco for our companies…

I introduced Lyreco for our companies everyday purchases to the end of last year 2025.
We had a few hiccups to start, which were sorted quickly and professionally.
Natalie Watkins is our area Sales Manager and has made purchasing from Lyreco extremely easy.
We have our agreed purchase prices to enable us to make quick reoccurring purchases.
I have recently asked for prices for more non everyday purchases, where Natalie gets back quickly, efficiently, with very competitive prices.

27 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Dynamic,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

Rated 5 out of 5 stars

We have been ordering a variety of…

We have been ordering a variety of products from Lyreco for quite some time, and the service we have received from Natalie Watkins has been outstanding. Natalie is always quick to respond to any enquires and is extremely helpful and professional. We would highly recommend Lyreco !

27 August 2026
Unprompted review
Lyreco UK & Ireland logo

Reply from Lyreco UK & Ireland

Hi Esprit UK,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

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