I used lyca mobile very good net work such a good experience
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good lyca sim
Company replied
Lycamobile has the best data or voice plans. Your airtimedoes not expire like some providers do. No validity period. Use your airtime until you finish it. I recommend Lycalmobile to everyone.
Company replied
There’s no need to keep asking people for their email address - what does that have to do with anything when I’m recharging my phone? It’s so monotonous.
Company replied
Company details
Written by the company
Lycamobile oferuje darmową kartę SIM Prepaid na tanie międzynarodowe i krajowe rozmowy oraz pakiety internetowe. Zamów online kartę SIM z usługą przedpłaconą lub doładowanie już dziś!
Contact info
Poland
- lycamobile.pl
3.3
Average
550 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
New customer problem
New customer problem : The agent named Vinodhini helped me resolve my bundle problem. Thank you.
13 May 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Laly,
Thank you for your appreciation for our agent Vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lycamobile team
The customer service(Sunita) from India…
The customer service(Sunita) from India was very helpful.
13 May 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Akash,
We are glad to receive your kind words to our agent and, as always, we will provide you with the best service with lycamobile to reach your comfortable level and we will convey your appreciation to Sunita.
Kind regards,
Bhuvana
Lycamobile team
I am really thankful for lycamobile…
I am really thankful for lycamobile with super server And help assistance Vinodhini Is really respectful thanks for her with good and clear communication ❤️❤️
13 May 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Abdurakhim,
Thank you for your appreciation for our agent Vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lycamobile team
Thanks Sunitha for working on my…
Thanks Sunitha for working on my queiry, thanks a alot for the help, Have a good Day.
11 May 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Shashank,
Thanks for taking the time to share your opinion on Lycamobile Service. We are glad that you appreciated the service provided. We will ensure that your kind words reach Sunitha.
Regards,
Albert
Lycamobile team
Good Customer service
I was speaking to Vinodhini from lycamobile customer service. She was able to help me with my query on lost sim and explained the procedure clearly. She also helped me blocking my lost sim to avoid unauthorized access.
4 May 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Gautam singh,
Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Vinodhini.
Regards,
Albert
Lycamobile team
Reply from Lyca Mobile PL
Dear Naveen,
Thank you for your valuable feedback about Lycamobile. We will look forward to serving our customers well. We will ensure that your kind words reach Vinodhini.
Regards,
Albert
Lycamobile team
Vinodhini was really helpful
25 April 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Huda Shah,
Thanks for taking the time to share your opinion on Lycamobile Service. We are glad that you appreciated the service provided. We will ensure that your kind words reach Vinodhini.
Regards,
Albert
Lycamobile team
I was having lots of trouble to make my…
I was having lots of trouble to make my SIM card work, but Anish (3206) was extremely helpful and friendly! With loads of patience also :)
Now all works!
Thank you!
22 April 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Gabriella,
Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Anish.
Regards,
Albert
Lycamobile team
Consultant Vinodhini was extremely…
Consultant Vinodhini was extremely helpful. And saved me 2 days in waiting
21 April 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Merle,
Thank you for your appreciation for our agent Vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lyamobile team
Sunitah from India was really helpful…
Sunitah from India was really helpful and patient during my reachout for support. Thank you Sunitah.
19 April 2022
Unprompted review
Reply from Lyca Mobile PL
Dear SoI,
Thank you for your appreciation for our agent Sunitha and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lycamobile team
Outstanding support from…
Outstanding support from Vinodhini,really appreciate .
Thanks a lot!!
13 April 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Rakesh,
Thank you for your appreciation for our agent Vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lycamobile team
Good customer service
Good customer service. Vinodhini helped me to solve a problem with the bundle. Also another agent from the chat helped me to solve a problem with accessing data by changing the settings in the phone.
8 April 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Customer,
Thank you for your appreciation for our agent Vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lycamobile team
Vinodhini support was excellent.
Vinodhini helped me with my network problem issue and solved the problem
5 April 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Pankaj,
We are excited to know you was impressed by the service provided by our customer service. We want to thank you for spending your time to share your experience. We will ensure that your feedback reaches Vinodhini.
Regards,
Albert
Lycamobile team
Vinodhini is a great customer service…
Vinodhini is a great customer service officier. I satisfy with the exlerience
4 April 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Customer,
Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Vinodhini.
Regards,
Albert
Lycamobile team
Thank you Anish (3206) for your quick…
Thank you Anish (3206) for your quick and prompt assistance with moving my old number to a new sim
30 March 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Abdallah,
Thank you for your appreciation for our agent Anish and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lycamobile team
Regina from lycamobile poland was a…
Regina from lycamobile poland was a great help when recently my lycamobile stopped working when I returned from my trip. Regina helped me get my old number transferred to my new sim. It was very fast and hassle free process.
28 March 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Sagar,
We are glad to receive your kind words to our agent and, as always, we will provide you with the best service with lycamobile to reach your comfortable level and we will convey your appreciation to Regina.
Kind regards,
Bhuvana
Lycamobile team
I find it very useful to talk with Vinodhini
I find it very useful to talk with Vinodhini. She responds very well and in an appropriate way. My problem is that I cannot able to register my lycamobile sim card. she provides some manual setting tips to me.
26 March 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Bijay Tiwari,
Thank you for taking the time to share your thoughts about Lycamobile Service. You are welcome to let us know if we are missing something to get you satisfied fully for an excellent star rating! Please feel free to reach us via email on trustpilotreview@lycatel.com. Your valuable feedback will help us to improve our service.
Regards,
Albert
Lycamobile team
i had issue with sim card
i had issue with sim card. Agent was great help to regtify the issue
19 March 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Parag,
Thank you for your appreciation for our agent vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lycamobile team
All was ok
All was ok. Operator names Vinodhini was very calm and help my a lot.
18 March 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Customer,
We are excited to know you was impressed by the service provided by our customer service. We want to thank you for spending your time to share your experience. We will ensure that your feedback reaches Vinodhini.
Regards,
Albert
Lycamobile team
Fast response and polite from Vinodhini…
Fast response and polite from Vinodhini :)
18 March 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Thao,
Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Vinodhini.
Regards,
Albert
Lycamobile team
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