Not available any Seven eleven stores or Nervesen stores. I managed to find my SIM from one Iranian shop Global foods Bergan. E SIM not worked waiting for a refund.
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I got a confirmation with an eSIM telephone number. But that was not my actual phone number probably a temporarily number. But this made me confused.
Company replied
The service is not good! Whenever you get a call the internet service stops! Poor network coverage!
Company replied
If a customer renews plan a day before the remaining data should include in new bundle.bad experience
Company replied
Company details
Written by the company
Lycamobile offers international prepaid sim with cheap international calls in Norway. Get the best SIM only deals, offers, bundles, plans from Lycamobile. Order free SIM now!
Contact info
Norway
- lyca-mobile.no
2.7
Poor
579 reviews
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Really lazy customer service
Really lazy customer service. Bad experience. I am still struggling to resolve my internet connection problems since almost 3 weeks. So far, no problem solved. I asked for a refund since the internet is not working, no answer so far aswell. On the facebook page i waited one week for an answer,and still waiting for the second. On the email... Around 15 days for an answer. On the phone - Nobody answer 😄
This company is a f*"'ng joke. I will move as soon as possible to other operator.
PS My friends (2 brothers) they had problems with their e-sim
26 July 2026
Reply from Lyca Mobile NO
Dear Customer,
We are truly sorry to hear about the significant difficulties you've experienced with your internet connection and our customer service over the past three weeks.
We have sent you an email regarding this issue. Please check your inbox, including your spam or junk folder, in case the email was filtered there.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Last month i want to renew may monthly…
Last month i want to renew may monthly pakage manually, ist i tried to new pakage for 299 it doent happen, after sometime i tried again and may my pakage it activate 2 times and 598 krone had duducted from my account.
I talk with customer servic senter ,we write my complain but nothing happen after. What sould i do now? You tell me..
19 July 2026
Reply from Lyca Mobile NO
Dear customer,
We are truly sorry to hear about the trouble you experienced with your package renewal and the duplicate charge. We understand how frustrating this situation must be, especially after contacting customer service. We are actively looking into this matter to understand why your previous complaint did not lead to a resolution. We appreciate you bringing this to our attention.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Excellent no hassle subscription of…
Excellent no hassle subscription of mobile and data connection providing services in Norway 👍🏾👍🏾👍🏾
17 July 2026
Reply from Lyca Mobile NO
Hi Dr Tariq Rashid Malik,
We're so happy to hear you had such a hassle-free experience with our mobile and data services in Norway! We appreciate your kind words.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile NO
Dear Customer,
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Reply from Lyca Mobile NO
Dear Customer,
We love having you with us, and we appreciate you taking a moment to drop such kind words. Your support keeps us going strong!
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
The worst possible worldwide roaming…
The worst possible worldwide roaming option in the world
23 July 2026
Reply from Lyca Mobile NO
Dear Adrian,
We're sorry to hear that your roaming experience did not meet your expectations. We understand how important it is to have reliable service while travelling.
Please share the country you were roaming in, your account details, and the specific issue you experienced so we can investigate and assist you further.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile NO
Dear customer,
We appreciate you sharing your recent experience with us. We are concerned to hear about the difficulties you've faced these past days. We are committed to improving and will review your feedback to address these issues.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Very bad service still not able to…
Very bad service still not able to call, and worst call centre
22 July 2026
Reply from Lyca Mobile NO
Dear Yogesh kharode,
We regret to hear that you are still experiencing issues with making calls and that your interaction with our support team was not satisfactory. We understand the importance of having reliable connectivity and would like to investigate this further.
Please share your Lyca Mobile number and any relevant details via our private support channel so we can review the issue and assist you.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
You cant see whats your phone number
You cant see whats your phone number. After I do registration and payed and all again I cant log in nowhere and cant use nothn
21 July 2026
Reply from Lyca Mobile NO
Dear Elvir Mujic,
We are sorry to hear about the difficulties you’ve experienced with accessing your account and using your services after completing registration and payment. We understand how inconvenient it can be when you’re unable to view your number or log in after setting up your account.
We would like to investigate this and assist you further. Please share your Lyca Mobile number, registered email address, and any relevant details via our private support channel so we can review your account and help resolve the issue.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Payed for it but dont work
Payed for it. Got it. Did not work, so i contacted customer service. Gave them the information they needed. Apparently in the email i got the wrong codes etc which was why it didnt work, they said they tried to send me a new email which i never got. So they said they would talk to someone higher up and it would take 24 hours but they would reach back out. However that was friday the 17th. Today its the 21st and still heard absolutely nothing. A payed eSim i can not use.
17 July 2026
Reply from Lyca Mobile NO
Dear Ruth Nilsen,
We’re sorry to hear about the issues you’ve experienced with your eSIM activation and the delay in receiving a resolution. We understand how frustrating it can be to pay for a service and then be unable to use it, especially after already contacting our support team.
We would like to review your case and help get this resolved as soon as possible. Please share your Lyca Mobile number, order details, and any relevant reference number via our private support channel so we can investigate and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Thanks for lyca
20 July 2026
Reply from Lyca Mobile NO
Dear Customer,
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Esim service is trash
I had to buy this option 2 times because first time i bought an esim and it didnt work so i had to buy a normal sim and buy it again
18 July 2026
Reply from Lyca Mobile NO
Dear Customer,
We are sorry to hear about the inconvenience you experienced with your eSIM activation. We understand how frustrating it must have been to purchase the service twice after the first eSIM did not work.
We would like to review this and help resolve the issue. Please share your Lyca Mobile number, eSIM details, and purchase information via our private channel so we can investigate and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile NO
Dear Mariam William,
We are so happy to hear that you are pleased with our service and that you feel confident in sharing your positive experience with others. Thank you for your wonderful feedback!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Not able to connect with your new e sim
17 July 2026
Reply from Lyca Mobile NO
Dear Anul,
We're sorry to hear that you're unable to connect with your new eSIM.
Please share your device model and confirm whether the eSIM has been successfully installed and activated. We'll look into the issue and assist you with getting your eSIM connected as soon as possible.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Wtf is going on
Even the otp code won’t work all the times and the password reset function is limited to Poland. What is wrong with you lycamobile?????????
17 July 2026
Reply from Lyca Mobile NO
Dear Ruvim,
We're sorry to hear about the issues you've experienced with the OTP verification and password reset process. We understand how frustrating it can be when you're unable to access your account due to these problems.
Please let us know the country you're using the service in. We'll investigate the OTP issue and help you with the password reset as quickly as possible.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Not so good experience.
I have problems with calling to people, or if someone try to call me they just can't reach me also I'm not always receiving sms for different people, call center didn't help me.
Next thing we where on vacation according to the plan what we have (I have 3 numbers in lyca for me,my wife and daughter) we should be able to call from Poland and others can call us, roaming was ON but it didn't work.
My wife experience the same issues.
To be honest we are considering to change the provider (network). I never had so may issue with mobile network like I now have, and almost forgot it's 21-st century and we cant send MMS or recive MMS.
16 July 2026
Reply from Lyca Mobile NO
Mateusz,
We genuinely appreciate you taking the time to share your detailed feedback regarding the difficulties you and your family have experienced with our services, including calling, SMS, and roaming while on vacation. We understand your frustration, especially given the issues with MMS and the consideration of changing providers. We are truly sorry that our call center was unable to resolve these matters for you. We are actively investigating these service discrepancies to prevent future occurrences and improve our network reliability for all our valued customers.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile NO
Dear customer,
We're so glad to hear you appreciate our selection and pricing. Thank you for your wonderful feedback!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
So fast and reliable
15 July 2026
Reply from Lyca Mobile NO
Dear customer,
We are so pleased to hear that you found our service to be both fast and reliable. We truly appreciate your kind words!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Edmond at the customer service was…
Edmond at the customer service was super helpful. He explained all the information with great patience. Good work!
26 June 2026
Unprompted review
Reply from Lyca Mobile NO
Dear Lin Y,
We're so glad to hear our team member provided such helpful and patient assistance. We appreciate you sharing your positive experience!
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Purchased the 20gb $6 plan which was…
Purchased the 20gb $6 plan which was supposed to be for THREE recharges, only to find that after the first recharge, they slugged me $20. I had the person's name that I spoke to, and rang them 3 times in regards to this. They kept talking over the top of me, failed to understand, kept saying that after 3 recharges it reverts to $20. Even though I told them several times, I have only had one recharge!!! The next time I rang, I spoke to someone else who had a completely different story, that person said that the $6 recharge promo had ended. Yet I purchased it before it ended and was advised that I still had 2 more recharges left at $6. Then the last person I rang had another story!!! Stay away from them. Outbound call centre that won't help at all!!!!!
26 April 2026
Unprompted review
Reply from Lyca Mobile NO
Dear Customer,
We are sorry to hear about your experience and the frustration caused.
We understand how disappointing it must have been to receive conflicting information from our support team and to be charged differently than expected after your first recharge. This is not the level of clarity or consistency we aim to provide, and we apologise for the inconvenience caused.
Your feedback regarding the promotion terms and customer support communication has been noted and will be shared with the relevant teams for review. Please share the Lyca Mobile number via our private channel so that we can check and get bank to you as soon as possible.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycatelindia.in
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