LUXURY MAMA Reviews 

14
TrustScore 3.5 out of 5

3.4

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Company details

  1. Baby Store

Written by the company

Baby essentials picked by mamas, for mamas


Contact info

3.4

Average

TrustScore 3.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(14)

1 review in the last 12 months

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Rated 1 out of 5 stars

No customer service when wrong item received

Order was received quickly, however the wrong items were sent. When trying to arrange an exchange there has been no response to my email or social media enquiry and no telephone number to contact. Disappointed as I have received the wrong order and no communication to correct this.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Lovely brand

Lovely brand.
Luxury mama is a lovely company with great customer service. Delivery was quick. I will definitely be back to explore more of the extensive range of baby items they have. :)

15 November 2024
Unprompted review
Rated 4 out of 5 stars

Nappy Caddy

Easy to order and arrived quickly. I thought it was a bit expensive but I’m glad I treated myself I because I absolutely love it. Great quality product, it’s really soft and has strong handles so it’s easy to move around the house. It looks amazing in my nursery and living room. Would love to see more of the collection and colour choices!

20 November 2024
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Reply from LUXURY MAMA

Thank you mama, we appreciate you taking the time out to leave us a review :)

Rated 4 out of 5 stars

Practical item and eco friendly

I thought the item I received was lovely, well made and practical. It was a silicone bib for my granddaughter. I was glad to see it was eco friendly and had recycled packaging. All in all a very satisfied customer and I would recommend the website. However I did find it a bit more expensive than I would usually pay hence the 4 stars

19 November 2024
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Reply from LUXURY MAMA

Thank you mama, we appreciate you taking the time out to leave us a review :)

Rated 5 out of 5 stars

As a mum finding eco-friendly products…

As a mum finding eco-friendly products that won’t harm your baby has been a journey. So pleased to finally have found one shop that offers it all! Besides that great service and quick delivery.

19 November 2024
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Reply from LUXURY MAMA

Thank you mama, we appreciate you taking the time out to leave us a review :)

Rated 4 out of 5 stars

Happy mumma

Also a baby shower gift, my friend specifically asked for this dummy set... why? Why are there so many types of dummies? Anyway, mother-to-be loves them so in the baby shower gift bundle they've gone.

10 November 2024
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Reply from LUXURY MAMA

Thank you mama, we appreciate you taking the time out to leave us a review :)

Rated 5 out of 5 stars

Kim and Kimmy

Love that Kim & Kimmy is available, I have been using this brand since my son was born but they’re so hard to find in the U.K! Their pull ups are the best I’ve come across, so soft and no nasty chemicals/plastics.

21 November 2024
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Reply from LUXURY MAMA

Thank you mama, we appreciate you taking the time out to leave us a review :)

Rated 5 out of 5 stars

Lovely purchase

I love my purchase! Bought it for my daughter for Christmas and I can’t wait for her to open it. The website is very easy to use and I’ll def will be buying more from here!

16 November 2024
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Reply from LUXURY MAMA

Thank you mama, we appreciate you taking the time out to leave us a review :)

Rated 5 out of 5 stars

Perfectly clean bottles.

I’m so glad i’ve found this product. As a mam of two i’ve always been paranoid about just how clean their bottles and cups are, with this cleaner I feel way less worried knowing theres no harmful product left in the bottles once washed.
At first I was little reluctant due to the cost, but it is absolutely worth the price for the peace of mind. I’ve recommended to all of my mam friends.

18 November 2024
LUXURY MAMA logo

Reply from LUXURY MAMA

Thank you mama, we appreciate you taking the time out to leave us a review :)

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