Luxury Bazaar Reviews 314

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and exceptional service, making the purchasing process smooth and easy. Many people highlight the high quality of the products, noting that items arrive exactly as described and pictured, often in perfect condition. The delivery service is frequently mentioned as fast and reliable, with many customers appreciating the ability to track their shipments. Reviewers are particularly impressed with the overall service, describing transactions as seamless and efficient, with excellent communication throughout. Many express their intention to make future purchases and recommend the company to others.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently report that watches arrive exactly... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for their... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the outstanding and genuinely... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Quality

Clients share positive opinions on quality. Many customers are pleased that their watches arrived exactly as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First off, shoutout to Edward for being very professional throughout the whole process. Out of all the watch companies I’ve dealt with, they’re simply the best — they truly KNOW the value of rare Pate... See more

Rated 5 out of 5 stars

I was shopping for a gold Yacht Master II on the internet which can be overwhelming and nerve wrecking. I found Luxury Bazaar in my search and ended up speaking with Ana. She guaranteed me authenticit... See more

Rated 5 out of 5 stars

The LuxuryBazaar team is incredible! I am such a little fish in the ocean as a customer but both Roman and Ana treated me as if I were purchasing million-dollar pieces. They answered questions immed... See more

Rated 5 out of 5 stars

Ana Tenenbaum and her team were a dream to work with! Email inquiries were quickly responded to. Ana was open and responsive, pleasant and professional. She made everything smooth and easy. Wire instr... See more


Company details

  1. Watch Store
  2. Jewelry Store

Information provided by various external sources

We are the ultimate online portal for luxurious high-end watches, jewelry and accessories with a specialization in high-end timepieces. We have some of the finest brands on the market and we pride ourselves in our ability to deliver the most excellent and rare pieces with competitive pricing which others cannot offer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

314 reviews

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Rated 5 out of 5 stars

didnt have to speak to a soul

I wanted to buy a watch, and not have to speak to anybody on the phone. I know this is an odd request given that the company is very front facing on youtube, insta, etc....but Alex and LB as a whole made this experience amazing for me as a first time watch buyer by me only having to msg Alex through instagram. thank you again and I will see you again soon for my 2nd watch

28 November 2022
Unprompted review
Rated 5 out of 5 stars

Anna @ Luxury Bazaar= Great!

Anna was attentive, knowledgeable, and was extremely communicative. I cant say enough great things about my watch buying experience. I have purchased 3 watches in the past 6 months and with each purchase, it has been a much easier process than I anticipated. In fact, on 1 of the watches I purchased, Anna even bought a watch from me that she indicated they normally would not buy to get my business as I was speaking to another grey market dealer. She is honest, transparent, and willing to go the extra mile to help me as a customer! Would highly recommend and will be using again in the future.

17 November 2022
Unprompted review
Rated 5 out of 5 stars

Great Service from Ana! Satisfied Customer…

I had a wonderful purchasing experience with Ana. She was personable, knowledgeable, and kept great communication throughout. The pieces were better than expected and made my mother extremely happy! Quick shipping and seamless transaction. I will definitely reach out to Ana at Luxury Bazaar for my next timepiece! -D

28 November 2022
Unprompted review
Rated 5 out of 5 stars

Chris thorn

Chris is the man so easy to deal with and my second seamless transaction with him he is always willing to work his butt off to get it done and make the customer happy!

1 December 2022
Unprompted review
Rated 5 out of 5 stars

Awesome Experience

I was a little nervous to buy from someone I never met. Nick reassured that the preowned Patek was genuine and even sent me Live Photos. Nick was a pleasure to work with and I definitely recommend him. He helped me with my trade in and was able to make it an even exchange for my Patek. I will definitely be purchasing from LB again.

9 November 2022
Unprompted review
Rated 5 out of 5 stars

Authentic, Sincere and Wonderful to work with …

When buying a preowned fine Timepiece the single most important factor is sincerity and authenticity. Combine that with selection and I am describing Luxury Bazaar and their representatives. I trust their product to be authentic and as described. My service is professional, always pleasant and enjoyable. I trust their inventory and what they represent as authentic without question and they support their sales and their product after the sale is complete.

16 November 2022
Unprompted review
Rated 5 out of 5 stars

I have now bought and sold a watch with…

I have now bought and sold a watch with Luxury Bazaar and the experience has been great in both scenarios. I dealt with Chris who was very responsive and kept me in the loop throughout the whole process. The watch arrived on time and in the condition that was described. Will def buy another watch from Chris in the future.

14 November 2022
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I worked with Marco to sell my watch. He was responsive and kept me updated whenever I asked for the status of the sale. Once the watch was sold, I received the money I was promised the next day. No issues, no fuss, would do business with them again. I can't speak about any of the other individuals working at Luxury Bazaar as I only dealt with Marco, but if they are anything like Marco, then you will be in good hands.

31 October 2022
Unprompted review
Rated 1 out of 5 stars

Terrible customer service.I didn’t…

Terrible customer service.I didn’t order something and they were of no help filing a claim for me with carrier or my financial institution.Buy from someone else!funny i researched the order and the order was done online and not over the phone so where was verification?Your lying and haven't been helpful.

27 February 2022
Unprompted review
Luxury Bazaar logo

Reply from Luxury Bazaar

Hi Mr. Wigdor, we're not sure what you're referring to. You ordered a Rolex Submariner in January of 2022, our verification department confirmed the order and your identity via a call with you. The order was delivered successfully with proof of signature.

You then contacted us in September claiming it was fraudently purchased and never received. Our customer service department researched the issue and found that everything was handled and delivered properly.

American Express has ruled that this was not a fraudulent transaction and therefore a claim can not be filed.

Rated 5 out of 5 stars

Had a great experience with Luxury…

Had a great experience with Luxury Bazaar. My contact was with Marco, a valued employee in my opinion. His communication was excellent, he would even follow up after hours. I would not hesitate to do business with them again.

30 August 2022
Unprompted review
Rated 5 out of 5 stars

Great results every time…

I have used luxury bazaar several times now for selling and buying. There were small issues on two deals but quickly and easily resolved. My girlfriend was scared about sending expensive watches to someone that she’s never heard of, she told me to sell them on eBay. I have trust in this company for buying and selling

4 August 2022
Unprompted review
Rated 5 out of 5 stars

Best Experience !!!

I would strongly recommend shopping with the team at Luxury Bazaar. I had the pleasure of working with Marco, his product knowledge and timely response time gave me confidence to move forward with a substantial purchase. The service was personalized, informative and overall the best retail experience I’ve ever had! I also had to pleasure of meeting Nick, Roman and the whole team when picking up my item. They made me feel at home, giving me confidence to shop with them again. Marco is awesome, he’s got my business going forward!

3 August 2022
Unprompted review
Rated 5 out of 5 stars

Best service ever Marco is amazing

I have been looking for watches for a while and saw Marco on You Tube channel for luxury bazaar and was instantly impressed. I then contacted him via Instagram and asked about purchasing a blue skydweller. This was the best interaction I had. He was corteous, responded to my texts and gave me very good advise on what I should do with trading and purchasing the watch. Even after the purchase he called me to see how I liked the watch. Very professional and have kept in touch with him even after the purchase. He is now helping me to see what new watch would fit best with my existing collection. With watch market going crazy I keep asking him questions and he repondes with great advise. I wanted to trade a watch for something and he gave me the best advise not to do it even though it would not lead to a sale. I have bought watches over 20 years and I can say HE IS THE BEST sales person I have dealt with. Actually, when I talk to him seems like I am talking to another watch lover rather than a sales person. I will not go anywhere else to purchase a watch now. The transaction with luxury bazaar was smooth and most importantly very TRUSTWORTHY

25 July 2022
Unprompted review
Luxury Bazaar logo

Reply from Luxury Bazaar

What an amazing review! Thank you so much for your business and your kind feedback! Marco is a valuable member of our team and we are very proud of him!

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