Fantastic service from the first phone call to drop off. We needed urgent transport to the airport, booking was so easy , staff were very patient and supportive. Picked up outside our door, driver kep... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Driver of company was easily visable on exiting to arrival terminal at Auckland airport . There was only a short delay while we waited for another passenger . Driver also helped with my luggage a... See more
Turned up on time our driver was polite accommodating with helping with my suitcase. Informed me up front in what was to happen in the course of my trip vehicle was well presented spacious. We swapped... See more
Great service. Prompt pick up and drop off. Friendly driver, steady drive to the airport, no dramas, no worries, no problems. Also liked being able to book online, with the office confirming personal... See more
Company details
- #1 of 1 best companies in Airport Shuttle Service
Written by the company
Luxury Airport Shuttles is a premier transportation service that offers luxurious and reliable airport transfers for travelers. With a focus on providing a seamless and comfortable experience, Luxury Airport Shuttles stands out as the preferred choice for those seeking an exceptional transportation service. Operating in the Bay of Plenty and Waikato regions, through to Auckland Airport, our regular shuttle services provide flexibility, reliability, and comfort in travel.
Contact info
21 Jean Batten Drive, 3116, Tauranga, New Zealand
- +64 7 547 4444
- reservations@luxuryairportshuttles.co.nz
- luxuryairportshuttles.co.nz
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 36% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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The shuttle came on time to pick me up
The shuttle came on time to pick me up. the communication was direct and clear, not too much paperwork needed.
6 January 2026
Good service however we had a very long…
Good service however we had a very long walk from the airport to the shuttle itself. Thought maybe he could have parked alot closer ?
6 January 2026
Nice service.
Nice service.
The shuttle came to pick me up on time.
Even the arrival time of my flight is a bit earlier, the driver still tried to let me onboard to the shuttle earlier so I don't need to wait another 2-3 hours.
6 January 2026
Great service and product:
Great service and product:
Clear and quick communication prior to and including the booking. Shuttle van was luxury and the use of headsets helped extremely. Excellent driver also. Would highly recommend.
16 December 2025
Absolutely terrible waited 3 hours for…
Absolutely terrible waited 3 hours for the shuttle to leave had x1 toddler and x1 under 1yr old travelling in shuttle for 4 hours and not one car/baby seat for those children would never recommend to any one especially the price you pay
3 January 2026
Unprompted review
Excelent
The entire service was excellent, they arrived at the agreed time and the driver was very professional.
8 December 2025
Excellent experience
I was picked up on time & dropped off early. Driver was great, & I was lucky enough to be the only passenger @ the time. Everything was so well done that I definitely recommend using this service.
8 December 2025
Things were well organised and went to…
Things were well organised and went to plan. Very friendly and helpful.
8 December 2025
It made my experience great because…
It made my experience great because they are on time picking you up
8 December 2025
Prompt and efficient service
8 December 2025
Great communication & service
8 December 2025
Great experience
On time, great communication, very pleasant helpful driver. Thank you.
8 December 2025
Communication clear and concise.
Communication clear and concise.
Helpful, informative, careful drivers.
Comfortable seating with temperature control.
6 December 2025
The driver was a gem 🤍
8 December 2025
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