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Luxtripper Reviews 

4,723
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 566 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the outstanding support and dedication received from the very beginning until the end of the booking journey. Customers frequently praise the helpful and friendly team for providing exceptional customer service, noting that staff members consistently go above and beyond to ensure every single detail is thoroughly addressed. People emphasize that travel agents are extremely patient, professional, and accommodating when handling multiple itinerary changes, destination adjustments, and custom requests for upcoming holiday packages. Travelers also deeply appreciate the efficient communication, immediate responses, and seamless coordination across various channels, making the entire planning process completely stress-free and exciting.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, patience, and dedication.... See more

Holidays

Customers consistently note positive experiences with holidays, highlighting agents who go above and beyond... See more

Service

Clients share positive opinions on service, noting that travel agents are consistently helpful, patient, and... See more

Booking process

People report positive experiences with the booking process, describing it as stress-free and... See more

Customer service

Users describe positive interactions with customer service, noting that travel agents are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can’t recommend Rob enough! From the very beginning, he was incredibly helpful, patient and genuinely went above and beyond to help me find the perfect holiday. He took the time to liste... See more

Company replied

Rated 5 out of 5 stars

Sheena really went above and beyond, I must have sent through 20 Maldives resorts to check prices and dates and she did so efficiently while also giving me great info about them to help decide which w... See more

Company replied

Rated 5 out of 5 stars

A truly fabulous holiday all sorted by Neo & his wonderful team. Whilst searching for a holiday, Neo from Luxtripper was the only holiday Co to respond. He organised everything from beginning to end... See more

Company replied

Rated 5 out of 5 stars

We have not been on our holiday yet but this is an initial review with one to follow next year! I was given Sheena as my travel agent, I have most likely been the customer from hell😂 I have face... See more

Company replied


Company details

  1. Tour Operator
  2. Tour Agency
  3. Travel Agency

Written by the company

Formerly known as Affordable Luxury Travel and part of Moresand Limited, Luxtripper is an award-winning luxury tour operator specialising in experiential, multi-destination and adventure travel across some of the world’s most exotic destinations. Every Luxtripper holiday is tailor-made just for you. Our team of passionate travel specialists can create unique itineraries that encompass your every wish, and our complimentary Concierge service is there after you’ve booked for the little extras to make the most of your time away. So, whether you’re wanting to trek with wild mountain gorillas in Rwanda, create a music-themed road trip through California, snowshoe through the icy glaciers of the Antarctic, or even just relax with a good book in a private villa in the Maldives, our mission is to understand what unique means to you and create incredible trips you will never forget. Get in touch to discuss your dream holiday with us today by emailing enquiries@luxtripper.co.uk or calling our amazing team on 0203 023 7776. We are open Monday - Sunday from 9am to 11pm.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,723)

559 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mason listened and totally understood…

Mason listened and totally understood exactly what we were were after - multiple locations with a luxury family feel. Then worked through a number of options that best accommodated our needs / requirements
Totally recommend

3 September 2026
Unprompted review
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Reply from Luxtripper

Hi Ben,

Thank you so much for your lovely review! We are delighted to hear that Mason took the time to understand exactly what you were looking for and helped create a luxury family holiday across multiple locations. It is fantastic to know that he worked through different options to find the right fit for your needs. We will be sure to pass your kind words on to Mason, and thank you for recommending Luxtripper!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Steven was marvellous in tailoring a…

Steven was marvellous in tailoring a holiday in India around our wishes. Nothing was too much trouble and he managed to fit it all within our budget.
I wouldn`t use anyone else.

5 September 2026
Unprompted review
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Reply from Luxtripper

Hi Victor,

Thank you so much for your wonderful review! We are delighted to hear that Steven was able to tailor your India holiday around your wishes and make sure everything stayed within your budget. It is fantastic to know that nothing was too much trouble and that you felt so well looked after. We will be sure to pass your kind words on to Steven, and we really appreciate your continued trust in Luxtripper!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Absolutely excellent service from Rob…

Absolutely excellent service from Rob and he got the best deals and hotels for my trip to Thailand in February.

5 September 2026
Unprompted review
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Reply from Luxtripper

Hi Debi,

Thank you so much for your lovely review! We are delighted to hear that Rob provided excellent service and helped you secure the best deals and hotels for your Thailand trip. We will be sure to pass your kind words on to Rob, and we hope you have an amazing time in Thailand!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Luxtripper review

Really happy with our experience with Luxtripper, and especially with Rob M.
I dealt with Rob mainly through WhatsApp, which made everything so easy. He was always friendly, quick to reply and more than happy to answer my questions.

Rob managed to get us a fantastic deal for Siyam World in the Maldives, he even secured us a free upgrade and we honestly couldn’t be happier. He really listened to what we were looking for and made the whole process so simple and stress-free.

What I really liked was how personal the service felt. Rob said he would be our personal travel agent and that we could contact him with any queries, even while we’re actually in the Maldives. It’s really reassuring to know that there’s someone there if we need any help while we’re away.

We’ve really enjoyed dealing with Rob and wouldn’t hesitate to recommend him or Luxtripper. Now we just need to get on that plane and enjoy the Maldives! 🌴☀️🇲🇻
Thanks so much, Rob — really appreciate all your help! 🙌

4 September 2026
Unprompted review
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Reply from Luxtripper

Hi Amanda,

Thank you so much for taking the time to leave such a fantastic and detailed review! We are absolutely delighted to hear how happy you have been with your experience and, in particular, with the service Rob provided throughout your booking. It is wonderful to know that communicating through WhatsApp made everything so easy and that Rob was always on hand to answer your questions, listen to what you were looking for and make the whole process feel simple and stress-free. We are especially pleased that he was able to secure you such a fantastic deal at Siyam World, along with a complimentary upgrade.

We really value the personal service Rob provides, and it is fantastic to hear that you felt completely supported and reassured knowing he will be there for you throughout your holiday. We will be sure to share your lovely feedback with Rob, as we know it will mean a great deal to him.

Thank you again for recommending Rob and Luxtripper. We hope you have an absolutely incredible time in the Maldives. Enjoy every minute of it!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

I have booked 2 holidays with Steven…

I have booked 2 holidays with Steven for next year and super happy!! He is always patient with me and gives me a great deal!! Thank you so much again! I really appreciate all his efforts!!

4 September 2026
Unprompted review
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Reply from Luxtripper

Hi N V

Thank you so much for your lovely review! We are delighted to hear that Steven has helped you book two holidays for next year and that you are so happy with both. It is wonderful to know that his patience, dedication and great deals have made such a positive impression. We will be sure to pass your kind words on to Steven, and we hope you have two fantastic holidays!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Exceptional service

We reached out to Lux tripper and had the option of emails or WhatsApp to communicate. We choose WhatsApp. Kate our agent at Lux Tripper was so responsive with our messages. Booking a holiday to the Maldives is a minefield in itself and Kate ensured to understand our needs, wants and wishes. There was never any pressure from Kate to accept a suggestion she gave us.
If we disliked a suggestion Kate never mentioned it again. She was polite and listened at every step. Giving suggestions that matched our list. ( it’s was a long list 😜)
Kate’s service was second to none. Allowing us time to digest the different quotes she had spent time getting for us. She allowed us to go back to her on numerous occasions with questions and suggestions.
Once a resort was chosen by us, Kate triple checked we were happy with our choice and our understanding of the booking process. She helped us find a fantastic resort with an excellent price point. Beating other quotes we had received as well.
We can not fault Kate in anyway. She will be in touch with us throughout our 81 day countdown , the holiday itself and until we return to make sure everything goes to plan.
As the holiday is for a special occasion Kate is also going to ensure the resort are aware.
We will 100% use Kate’s services for future holidays after this one in November 2026.
Highly recommend Kate & Lux Tripper. Thanks Kate.

4 September 2026
Unprompted review
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Reply from Luxtripper

Hi JanC,

Thank you so much for such a wonderful and detailed review! We are delighted to hear that Kate made your Maldives booking such a positive and stress-free experience. It is fantastic to know that she took the time to understand exactly what you were looking for, patiently worked through all the options with you and never put any pressure on your decision. We are especially pleased that Kate helped you find a fantastic resort at a great price and made sure you felt confident at every stage of the booking. We will be sure to pass your lovely feedback on to Kate. We hope you have an unforgettable holiday in November 2026, and we look forward to helping you with many more holidays in the future!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Just booked my Dream honeymoon to the…

Just booked my Dream honeymoon to the Maldives with Janet it was such a great experience done over WhatsApp. She looked over a few options and managed to get an even more magical experience than we imagined for our budget, we are so excited, thank you so much Lux Tripper and Janet for an excellent booking process

4 September 2026
Unprompted review
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Reply from Luxtripper

Hi Katie,

Thank you so much for your lovely review! We are delighted to hear that Janet made booking your dream honeymoon such a smooth and enjoyable experience. It is wonderful to know she helped you find an even more magical Maldives experience within your budget. We will be sure to pass your kind words on to Janet, and we hope you have an unforgettable honeymoon!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Ricardo 100%

Ricardo was great at understanding our needs and offering alternative ideas to get us the holiday that we wanted. This will be our first trip to Thailand so it was very important to us to get the best variation of resorts. Thank you.

3 September 2026
Unprompted review
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Reply from Luxtripper

Hi Paul,

Thank you for sharing how Ricardo helped bring your first Thailand holiday together. We’re pleased he took the time to understand what you wanted and suggest alternative ideas, particularly when choosing the right mix of resorts was so important for your first visit. We hope you have a fantastic first experience of Thailand and enjoy every stop along the way!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Janet ⭐️Our holiday isn’t until next year..

Our holiday isn’t until next year..

But I had such a great experience dealing with Janet at Luxtripper. She was incredibly helpful, patient and understanding throughout the whole booking process.

Janet took the time to explain everything clearly, answer all of my questions and make sure I understood exactly what I was booking. She was professional, friendly and genuinely went above and beyond to help me.

You can tell that Janet is very good at her job and really cares about providing a great service. I’m so pleased with my booking and really appreciate all the help and reassurance she gave me.

Thank you so much, Janet — you’ve been amazing! 😊🌴✈️

27 August 2026
Unprompted review
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Reply from Luxtripper

Hi Jmarie,

Thank you for sharing your experience with Janet, especially while your holiday is still some time away. We’re pleased she took the time to answer all your questions, explain everything clearly and give you the reassurance you needed to book with confidence.

It’s lovely to hear her patience, professionalism and genuine care made such a positive impression. We’ll be sure to pass your kind words on to Janet, and we hope the excitement builds as you look forward to your holiday!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Holidays of a Lifetime

Andrew at Luxtripper put together a very competitive & personal package for us that matched our requirements perfectly & both he & they will be our first port of call when we are thinking about our next adventure.

3 September 2026
Unprompted review
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Reply from Luxtripper

Hi Neil,

Thank you for sharing how Andrew tailored your holiday around exactly what you were looking for. We’re pleased he was able to put together a personal package at a competitive price, and it’s fantastic to know Luxtripper will be your first choice when you start planning your next adventure.

We look forward to helping you create another holiday to remember!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Fabulous communication.

Lucas looked after us from the moment we first made contact with Luxtripper and he maintained excellent communication with us throughout the whole booking process. He amended the itinerary from the one advertised on their website to suit our requirements and kept us fully informed.
We’re now looking forward to our amazing holiday and wouldn’t hesitate to book again, thank you Lucas.

27 August 2026
Unprompted review
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Reply from Luxtripper

Hi Darren,

Thank you for highlighting the care Lucas put into your holiday from the very first conversation. We’re pleased he kept communication clear throughout, tailored the advertised itinerary to your requirements and made sure you were kept informed at every stage. It’s great to know you’re now looking forward to your holiday and would happily book with us again. We’ll be sure to pass your kind words on to Lucas.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Fantastic service planning our dream holiday

Lucas has been absolutely brilliant throughout the whole booking process.

We were looking to arrange a fairly complicated holiday covering 5 destinations and 7 flights, with a number of changes along the way. Lucas was professional, efficient and extremely patient in working through our requests and adapting the itinerary whenever we needed to make changes.

He kept us fully updated throughout and took the time to speak with us in detail, ensuring we had all the information we needed to make the right decisions and ultimately create the perfect holiday for our family.

Our holiday isn’t until next summer, but the level of service we have received from Lucas so far has been exceptional. Nothing has been too much trouble, and his knowledge, communication and attention to detail have been fantastic.

Thank you, Lucas, for all your help. It’s very much appreciated!

2 September 2026
Unprompted review
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Reply from Luxtripper

Hi,

Thank you for recognising Lucas’s hard work in planning such a complex family holiday. We’re delighted he patiently managed five destinations, seven flights and multiple changes, while keeping everything clear and tailored to your needs.

It’s fantastic to know his knowledge and attention to detail have given you confidence in your plans. We’ll be sure to pass your kind words on to Lucas.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

So far so good ,it been so easy to book…

So far so good ,it been so easy to book our holiday ,Douglas was super helpfull and helped us arrange all the details

2 September 2026
Unprompted review
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Reply from Luxtripper

Hi Terry-ann,

Thank you so much for your lovely review! We are delighted to hear that Douglas made booking your holiday so easy and helped arrange all the details. We will be sure to pass your kind words on to him, and we hope you have an amazing holiday!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Would not book with anyone else

I first booked with Luxtripper for a special holiday in May and was over the moon with the attention to detail and communication we received from the company, in particular Tony.
I did not hesitate to use them again for my most recent booking. Prompt, effective and superb service. I would not book with anyone else!

2 September 2026
Unprompted review
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Reply from Luxtripper

Hi Annalea,

Thank you for coming back to Luxtripper after your first holiday with us. Knowing the attention to detail and communication you received from Tony gave you the confidence to book with us again is a wonderful compliment. We're especially pleased to hear the same prompt and effective service continued with your latest holiday. We truly appreciate your loyalty and look forward to planning many more special trips with you.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

I cannot praise Rob at Luxtripper…

I cannot praise Rob at Luxtripper enough. He was absolutely amazing from start to finish and genuinely went above and beyond to help me. He was patient, professional, responsive and incredibly accommodating, making sure everything was sorted exactly how I needed it.

Nothing ever felt like too much trouble, and his level of care and customer service really stood out. It’s rare to come across someone who genuinely puts that much effort into helping a customer.

Rob is an absolute credit to Luxtripper and deserves recognition for the exceptional service he provides. Thank you so much, Rob 10/10 service and definitely 5 stars from me! ⭐️

1 September 2026
Unprompted review
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Reply from Luxtripper

Hi Abiola,

Thank you for taking the time to recognise Rob's exceptional service. We're so pleased to hear he went above and beyond from start to finish, taking the time to understand exactly what you needed and making sure nothing felt like too much trouble. Your comments on his patience, professionalism and responsiveness mean a great deal, and we'll be sure to share your kind words with him. Thank you again for the 10/10 recommendation. We really appreciate it!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Amazing experience and highly recommend

My family and I’ve booked two trips to Dubai for Christmas and New Year’s Eve. The first trip was so enjoyable we’ve booked again this year. Christmas is a special time and it’s important to make it memorable. The booking process is stress-free and they find the best options and packages to suit your budget and family. The helpful and friendly team ensures excellent customer service throughout. After my former agent left we had a seamless handover with a new agent and he’s been absolutely amazing throughout.

1 September 2026
Unprompted review
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Reply from Luxtripper

Hi LoveC,

Thank you for coming back to Luxtripper for another Christmas and New Year in Dubai. We’re delighted your first trip was such a success that you chose to return, and that the team made planning your family holiday straightforward while finding options to suit your budget. It’s great to hear your new agent has continued to provide excellent support. We hope your second Dubai trip is just as memorable as the first!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

The most outstanding customer service

The most outstanding customer service. Everything has been explained in great detail and a lot of time and care spent making sure I was able to book and pay and certainly above and beyond patience and humanness. Very many thanks

31 August 2026
Unprompted review
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Reply from Luxtripper

Hi Janet,

Thank you so much for your lovely review! We are delighted to hear that you received such outstanding service and felt supported throughout the booking process. Your kind words mean a lot to us!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Thailand holiday

We would like to say thank you to Sean for all his help with our holiday booking to Thailand. He was helpful with all the questions we had about the holiday timings, transfers and hotels. This being our first long haul holiday we want to enjoy the best holiday. I would definitely recommend Sean for a good customer service

19 August 2026
Unprompted review
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Reply from Luxtripper

Hi Lisa,

Thank you so much for your lovely review! We are delighted to hear that Sean was so helpful in arranging your Thailand holiday and took the time to answer all your questions about timings, transfers and hotels. It is wonderful to know that he helped give you confidence, especially as this is your first long-haul holiday. We will be sure to pass your kind words on to Sean, and we hope you have an amazing time in Thailand!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Suzy made the process very easy as she organised our dream holiday

Suzy made the process very easy as she sorted all flights and transfers while ensuring every detail of the holiday was what we wanted.

She was very professional as she answered all of our questions.

Thank you

29 August 2026
Unprompted review
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Reply from Luxtripper

Hi Andrew,

Thank you for letting us be part of planning your dream holiday. We're delighted Suzy took care of the flights, transfers and finer details while making sure everything matched what you had in mind. It's wonderful to know her professionalism and willingness to answer your questions made the process so easy. We hope you have an unforgettable holiday!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Have used these guys for years, amazing way to book unforgettable trips

Have used these guys for years. Find amazing hotels and flight plans. Steven especially has taken so much time to get a perfect trip for us. Really flexible and hard working- nothing is impossible. Including a round the world tour, multi destination, new born baby friendly last minute trip 5 days before departure. Really happy with the trip. Also always on hand for questions and support if need anything

28 August 2026
Unprompted review
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Reply from Luxtripper

Hi Claire,

Thank you for continuing to trust Luxtripper with your travels over the years. From round-the-world adventures and multi-destination holidays to a last-minute trip with a newborn, we're delighted Steven has consistently gone the extra mile to make even the most ambitious plans possible. It's fantastic to hear his flexibility, hard work and ongoing support have kept you coming back. We truly appreciate your loyalty and look forward to helping you plan many more unforgettable trips.

Kind regards,
Luxtripper

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