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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and kind demeanor, highlighting their dedication to ensuring events run smoothly. Many people appreciate the excellent service, noting the meticulous planning, seamless execution, and overall stress-free experience provided by the team. Consumers frequently mention the company's ability to handle logistics and coordination reliably, even when unexpected issues arise. People also commend the team's proactive approach, anticipating needs and making clients look good. The company is often described as setting a high bar in the industry, with a focus on employee well-being and a supportive, respectful work environment.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, describing them as professional, welcoming,... See more

Service

Reviewers consistently express high satisfaction with the service provided. Customers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

Thank you Lux for the service provided organising and executing our companies Christmas party. Every single detail was handled with such excellence and care. The communication was always clear and som... See more

Company replied

Rated 5 out of 5 stars

Absolutely exceptional work! Great team performance, our event was thoroughly planned and delivered! I would recommend the agency if you’d like your event to go smoothly! Massive thanks to Maria who w... See more

Rated 5 out of 5 stars

We have been working with Maria and Lux for a number of years now and they are one of the best agencies we have worked with. Always arriving well before the arranged meet time, always well presented a... See more

Rated 5 out of 5 stars

Maria was incredibly kind, welcoming, and friendly. She made the whole experience easy and truly enjoyable. The event was perfectly organised and ran smoothly from start to finish. An absolute pleasu... See more


Company details

  1. Event Management Company
  2. Modeling Agency
  3. Recruitment Service

Written by the company

At Lux Events Agency, we are experts in transforming ideas into extraordinary experiences. Our core specialties—event management, event staffing, and event marketing—are all designed to help your business stand out in a competitive landscape. We don’t just plan events; we craft immersive, impactful moments that resonate with your audience and elevate your brand identity. From high-profile brand launches and corporate conferences to product activations and bespoke private gatherings, we handle every aspect of your event with precision, creativity, and strategic intent. Our dedicated team works closely with you to understand your vision, offering fully customized packages as well as à la carte services, ensuring every need is met and every detail is executed flawlessly. Whether you require end-to-end event production or specific support elements, we deliver with consistency, professionalism, and excellence. One of our standout services lies in our event staffing division. Our team of experienced, rigorously trained professionals is committed to providing exceptional service and ensuring that your event operates seamlessly from start to finish. We understand that the quality of staff can define the guest experience—that’s why we take pride in offering only the most polished, professional personnel in the industry. Whether you’re hosting a corporate summit, luxury product launch, gala dinner, or private affair, we provide a diverse range of talent including VIP Hostesses, Promotional Models, Brand Ambassadors, Sales Staff, Registration Staff, Directional Staff, Meet-and-Greet Staff, Hospitality Staff, Security Teams, Hosts and Presenters, Photographers, Videographers, Camera Crews, Team Leaders, Event Managers, Event Directors, Producers, Creative Directors, Event Stylists, Health and Safety Officers, and more. Whatever your event demands, we carefully match the right individuals to your brand, audience, and setting—guaranteeing not just coverage, but a cohesive and elevated experience. We combine creativity, strategy, and operational excellence to bring your vision to life. From concept to execution, we’re your trusted partner in creating moments that captivate, engage, and leave a lasting impression, because "Ordinary Is Not In Our Vocabulary!"


Contact info

4.8

Excellent

TrustScore 5 out of 5

55 reviews

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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a great experience with Lux and Team

Had a great experience with Lux and Maria today at the Capital Markets Conference.
Very professional, welcoming and friendly everything was handled seamlessly and efficient.
Lovely people, lovely event.
Highly recommend.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Had a great experience working with Lux…

Had a great experience working with Lux & Maria at Capital Markets Conference. Eveything was handled perfectly & treated to the highest standards!

25 March 2026
Unprompted review
Luxeventsagency logo

Reply from Luxeventsagency

We really appreciate the dedication and efforts made by yourself and the entire team. Thank you so much for everything and for taking the time to leave this review!

Rated 5 out of 5 stars

Had the best time working with Lux..

Had the best time working with Lux events yesterday! Lovely people, lovely event! A great day overall :)
Highly recommend!

24 March 2026
Unprompted review
Luxeventsagency logo

Reply from Luxeventsagency

Thank you so much for this lovely review Sophie!

Rated 5 out of 5 stars

On behalf of my agency

On behalf of my agency, iMageneme Promociones, we are very satisfied with the company. We truly had a very good experience.
Even though we had a few setbacks, María was always available and attentive to everything — an excellent person!
We look forward to continuing to work together as a team.
Thank you!

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience working with Maria

Great experience working with Maria and the team from Lux Events Agency at the House of Medics Ball. Communication was clear, coordination was seamless, and everything ran perfectly. Would definitely recommend.

6 December 2025
Unprompted review
Luxeventsagency logo

Reply from Luxeventsagency

Thank you for leaving this very kind review. You were exceptional and we were so delighted to work with you!

Rated 5 out of 5 stars

Absolutely outstanding agency

Absolutely outstanding agency! Incredible team, perfect organisation and such positive energy. Working with them is always a pleasure, they really set the bar high. Truly grateful and highly recommend⭐️⭐️⭐️⭐️⭐️

5 December 2025
Unprompted review
Luxeventsagency logo

Reply from Luxeventsagency

Thank you so much for this lovely and thoughtful review. Much appreciated!

Rated 5 out of 5 stars

My experience with LuxEvents has been…

My experience with LuxEvents has been nothing short of exceptional. I had the privilege of working directly with the CEO, Maria, and she is truly wonderful to collaborate with. In an industry where many agencies focus solely on contracted hours without offering basic considerations like meals or allowances, LuxEvents stands out for its people-first approach.

While working at the House of Medical event, there was a moment when operations began to settle. Instead of simply keeping us on standby, Maria personally encouraged me to take a proper break and have dinner at the venue. This level of care and employee well-being is increasingly rare and speaks volumes about the company’s leadership culture and values.

LuxEvents exemplifies what best-in-class workforce engagement should look like, and I highly recommend them to anyone seeking a supportive, respectful, and professionally run agency.

6 December 2025
Unprompted review
Luxeventsagency logo

Reply from Luxeventsagency

Thank you so much for this lovely review. We are lucky to have you on our books. Maria really is is such a warm and lovely soul!

Rated 5 out of 5 stars

Best agency ever

Thank you Lux for the service provided organising and executing our companies Christmas party. Every single detail was handled with such excellence and care. The communication was always clear and someone (Shellie, Claire, Joseph, Maria, Chloe) ware always at hand to make sure our event ran smoothly.

24 November 2025
Unprompted review
Luxeventsagency logo

Reply from Luxeventsagency

Amy, it is truly a joy to have you as a client. You are consistently positive, professional, kind, and always appreciative of our work. We feel honoured to support clients like you.
After years of working together on your team-building days and charity events, it was a pleasure to organise your first independent company Christmas party. Thank you for your continued trust in us. We look forward to creating many more wonderful events with you in the year ahead.

Rated 5 out of 5 stars

I had a wonderful experience working…

I had a wonderful experience working with Lux Agency. Maria was incredibly supportive and professional throughout the whole process. I truly enjoyed collaborating with them and would be happy to work together again

10 September 2025
Unprompted review
Luxeventsagency logo

Reply from Luxeventsagency

Thank you so much for this lovely review. It's a pleasure working with you!

Rated 5 out of 5 stars

i have known the team at Lux for many…

i have known the team at Lux for many years; especially in their professional & interpersonal capabilities.

Their ethos of delivering the highest content & quality for a variety of community & professional events, from the small & local through Global international spheres of influence, is always received with a perception of excellence.

Their clientele & guests are testimony to this.

They are my prime recommendation for prestigious events & my network shall undoubtedly be working together with them as well.

29 November 2025
Unprompted review
Luxeventsagency logo

Reply from Luxeventsagency

Thank you so much for providing this lovely review. We love working with you, your family and team on your corporate and private family events!

Rated 5 out of 5 stars

It was very pleasant to work with this…

It was very pleasant to work with this company. Maria organized our event on the highest level. Thanks a lot !

8 September 2025
Unprompted review
Luxeventsagency logo

Reply from Luxeventsagency

We are truly proud to have her, she's amazing and so are you. Thank you so much!

Rated 5 out of 5 stars

A pleasure and Privilege to work with Lux!

Such a professional and overall positive experience working for this agency. As a seasoned promotional model and brand ambassador, I have had a ton of mixed experiences with marketing/modeling/promo agencies. Lux agency has by far been one of the most friendly, communicative, supportive organizations I've had the pleasure and privilege of working with. I'd recommend for any talent looking for a solid team, as well as client seeking a reliable company to help any event run smoothly!

19 November 2025
Unprompted review
Luxeventsagency logo

Reply from Luxeventsagency

We are thankful to have you on our roster. It' wonderful staff and clients like yourself that truly make us stand out. Thank you for your hard work in Manhattan, New York recently. You were amazing!

Rated 5 out of 5 stars

My experience with Lux Events Agency…

My experience with Lux Events Agency was outstanding. The entire team was professional, organized, and incredibly supportive from start to finish. Communication was clear, all details were provided ahead of time, and they consistently checked in to make sure I was comfortable and informed.

I truly appreciated how kind and attentive they were throughout the process especially with payment updates and resolving technical issues. Their leadership team treats talent with respect, and you can tell they genuinely value the people they work with.

An excellent agency all around highly recommended.

20 November 2025
Unprompted review
Luxeventsagency logo

Reply from Luxeventsagency

Thank you for leaving this very thoughtfully kind review. We are thankful to have you present our agency as an event staffer!

Rated 5 out of 5 stars

Lux Events - what a dream agency looks like!

Lux Events is a fantastic Agency. The team was organized, professional and welcoming. It was really easy to work for them and all the relevant informations were provided beforehand. Could not recomend enough if you are out there and thinking what a good staffing agency to work for is there! Special shout to Angie and Maria for being one tap away to resolve any queries! The job was great and the payment on point, in fact, I have never been paid this quickly! They took the time to listen to my needs and make sure everything went smoothly and stress free. I can't recomend enough!

3 November 2025
Unprompted review
Rated 5 out of 5 stars

My experience working with luxevents

My experience working with, the Luxevents was great.

They looked after me and my Dj as we performed for the guest and I got booked by them to do so.

Great communication making sure we had everything we needed, and I like their ethos and what they stand for and high-quality event they deliver.

Thanks to Maria & Chloe and the rest of the team.

Best wishes
Rosca

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Maria is brilliant! Amazing company to work for

I’ve had the pleasure of working with Maria for several years, and I can honestly say they are one of the most professional agencies in the industry.

Maria herself is a true professional — she goes above and beyond to support her staff, always ensures payments are on time, and offers excellent rates with travel covered. Her caring approach makes her stand out, and she’s someone you can trust and rely on.

The team at Luxe Events are equally fantastic — briefs are always clear and sent out on time, and any questions are answered quickly. The events they deliver are top quality, from high-end corporate functions to major brand campaigns.
It’s always a pleasure working with Luxe Events, and I would highly recommend Maria and her team to anyone looking for a professional, reliable, and genuinely caring agency.

30 September 2025
Unprompted review
Luxeventsagency logo

Reply from Luxeventsagency

She really is an amazingly kind and gentle soul. We are so lucky to have her. Thank you for your lovely review!

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