LuxeSkies Reviews 

212
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, reviewers overwhelmingly had a very great experience with this company. Customers frequently praise the dedicated staff and travel advisors for being exceptionally helpful, patient, and knowledgeable when guiding them through complex travel arrangements. Many consumers also highlight the remarkably fast response times and smooth, transparent communication maintained by the team throughout the entire booking process. However, some people mentioned frustrating issues regarding unexpected extra costs or pricing details not being shared clearly upfront during initial negotiations. A small number of dissatisfied reviewers also noted communication difficulties and frustrating challenges when dealing with certain representatives during urgent travel situations.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting professional agents who offered... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are attentive, patient, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that consultants are diligent,... See more

Price

Customers consistently note positive experiences with price, often highlighting substantial savings and... See more

Response time

People report positive experiences with response time, highlighting prompt communication and quick replies to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was new to this process but my agent took great care to make me feel comfortable about the purchase experience. Communication was always done promptly. All questions were thoroughly answered One g... See more

Company replied

Rated 5 out of 5 stars

My experience working with Alan on my business class tickets to Finland has been an absolute pleasure! Not only did he answer all my questions clearly, he found an option for me very quickly!... See more

Company replied

Rated 5 out of 5 stars

My Husband's health issues required me to change my travel plans. I reached out to LuxeSkies in the middle of a holiday weekend and was delighted to connect immediately with a supervisor, who put me i... See more

Company replied

Rated 5 out of 5 stars

Flying in the best of circumstances can be challenge but flying internationally in the winter I think you are just down right lucky for everything to go smoothly! This trip, if it was going to happen... See more

Company replied


Company details

  1. Travel Agency

Written by the company

LuxeSkies is a luxury travel agency dedicated to delivering bespoke Business and First-class travel solutions, combining exceptional service with unmatched attention to detail. Our mission is rooted in fostering lasting relationships by aligning with clients’ unique needs and delivering Premium Travel experiences at remarkable rates. LuxeSkies thrives on a culture of ownership, collaboration, and continuous growth. Inspired by principles of transparency and mastery, we empower our team to take initiative, innovate, and deliver results that exceed expectations. LuxeSkies is not just a service provider - we are a trusted partner for both our clients and employees, striving for excellence in every journey.


Contact info

4.8

Excellent

TrustScore 5 out of 5

212 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(212)

143 reviews in the last 12 months

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Rated 5 out of 5 stars

Brian and David were got us the flights…


Brian and David were got us the flights to Europe in a timely fashion and made our planning the trip easy for us. Great job guys!

2 December 2025
Unprompted review
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Reply from LuxeSkies

Hi Bruce, thank you for trusting us with your Europe plans!
Trip planning should feel exciting, not complicated, and we’re glad Brian and David could keep things moving quickly and make the process easy for you. That’s exactly how it should be.

Whenever the next adventure comes up, we’re ready.
— The LuxeSkies Team ✈️

Rated 5 out of 5 stars

Excellent process

The agent with whom I worked, Michael, was exceptional. He offered a number of options, explained the pros and cons of each and was remarkably patient with my questions.

8 December 2025
Unprompted review
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Reply from LuxeSkies

Sheri, your message truly made our day!
We’re really glad to hear that Michael’s guidance and patience made the process clear and comfortable for you.

Thank you for trusting us with your travel plans - we’re here whenever you need us next.

Rated 5 out of 5 stars

Extremely helpful

Explored different airline options for us, took care of our check ins, and helped us get a credit for future trip when I missed our return departure time.

10 November 2025
Unprompted review
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Reply from LuxeSkies

Thank you so much, Richard!
That’s exactly what we’re here for — making sure travel feels manageable, even when things get a bit complicated.

Thank you for choosing us!

Rated 5 out of 5 stars

Working with Michael was truly a great…

Working with Michael was truly a great experience. This was our first time traveling to the United Kingdom, so we didn't know what to expect. The travel accommodations we definitely on point. I highly recommend!

29 July 2025
Unprompted review
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Reply from LuxeSkies

Ann, your kind words just made our day. 🌟
We’re so happy to hear that Michael could make your first UK adventure enjoyable.
We’re thrilled the arrangements were spot on! Whenever your next adventure calls, we’d love to help make it just as amazing!

Rated 5 out of 5 stars

Great service

Great service. Great response. Easy to work with. Excellent customer service.

28 November 2025
Unprompted review
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Reply from LuxeSkies

Dear Dotun, we’re so happy to hear that you found working with us easy and that our team could provide great support. Your feedback is much appreciated, and we can’t wait to assist you again in the future!

Rated 5 out of 5 stars

Best company to work with

Best company to work with. They make everything so seamless and easy. They are very professional and are on top of their stuff. I’d definitely recommend!

28 November 2025
Unprompted review
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Reply from LuxeSkies

Thank you, Stacy! We’re happy to hear you had a smooth experience and felt supported throughout. Your recommendation means a lot, and we’re excited to help with your next journey!

Rated 1 out of 5 stars

Terrible Company! Scam

Avoid this company at all costs. The agents spoke very poor English and it was difficult to understand even basic information. Fake prices, charge extra for everything, begging for tips. Scam. DO NOT RECOMMEND!

28 November 2025
Unprompted review
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Reply from LuxeSkies

Hello,

1. We requested your contact details in order to properly review your claim, but no information was provided.

2. Given the absence of any matching customer history or supporting details, we consider this review invalid and believe it may be a misleading attempt to harm our business.

3. If you are in fact a genuine client, we welcome you to contact us directly with any proof or booking information. We will gladly investigate and resolve any real concern.

At LuxeSkies, we remain fully committed to transparency, fair pricing, and excellent service for all authentic customers.
Thank you.

Rated 1 out of 5 stars

Buyer beware - don't use them

Interesting... LuxSkies has taken my review down twice with Trustpilot, claiming that this is a "fake review"...

Here is my review - BUYER BEWARE. I did NOT have a good experience. It was shady and my "first class" tickets certainly did not feel like first class.

It was not worth the $2K euro price they charged.

Edit: I see their reply, but that still doesn't account for their business model is to buy two tickets, with returns that are nearly 90 days later and they only use one leg on each ticket. They cancel the other legs. I wasn't aware of this. Further, the business class "lay-back" seat on a cross-continental trip was terrible. I couldn't lay-back and therefore, had no sleep.

5 June 2025
Unprompted review
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Reply from LuxeSkies

Hello Mr. Rhodes,

Thank you for sharing your feedback. For full transparency, we would like to clarify the facts regarding your booking and travel experience:

- You booked and confirmed business-class tickets, not first-class.
- You selected this itinerary from multiple options provided.
- You traveled exactly as ticketed, with no delays or service issues.

We also wish to note that aircraft type and seat design are determined exclusively by the operating airline. While we always assist clients in selecting the most suitable premium travel options, cabin layout and comfort standards are set by the airline you elect to travel with.

We previously addressed your concerns privately and provided full documentation to Trustpilot, which verified the accuracy of our records and removed earlier versions of this review. You traveled on the business-class ticket you selected and approved.

Wishing you pleasant travels ahead.
— LuxeSkies Team

Rated 5 out of 5 stars

They helped me get a decent flight to…

They helped me get a decent flight to Europe and return. Easy group to work with. They will try to get you the best rate.

16 July 2025
Unprompted review
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Reply from LuxeSkies

Appreciate your kind words, Ms. Noel. We’re always here to make travel easier for you!

Rated 5 out of 5 stars

Awesome experience booking flights from BOM to ORD

Awesome experience booking flights from India to Chicago - LuxeSkies team provided multiple options and was patient with specific requests. Parents had a good flight and the concierge service helped book wheelchair etc. highly recommended for business class travel, will be booking again soon. Kudos to the team and all the best!

9 September 2025
Unprompted review
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Reply from LuxeSkies

Thank you for taking the time to share your feedback, Saumitra! We’re glad our team could support you and your family and that you felt well taken care of throughout the process. Your kind words mean a lot to us, and we look forward to assisting with your future travels.

Rated 5 out of 5 stars

First booking and emergency cancellation too!

First, making our air reservations last March for two thru LuxeSkies was easy. Service was quick, Daniel asked the right questions, found options to suit our needs, and called back quickly. They stayed in touch and ticket information was provided as needed. This was a mix of multiple international business and economy flights starting in August 2025 into September 2025. Each booking was right for the leg involved.
Second,1 call to LuxeSkies in August and 1 medical emergency ticket cancellation along with a new booking for the same seats for my travel partner’s new cohort were underway.
Special shoutouts to Ally Mitchell and Julian Pearl for the cancellation process. Even during their individual personal times off, they shepherded my cancellation through, explored every possible direct refund avenue, and provided perfect documentation for ultimate submission to my trip cancellation company. I would use this company again in a heartbeat. Professional, thorough, and pleasant service.

1 August 2025
Unprompted review
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Reply from LuxeSkies

Thank you for your thoughtful review! We’re glad to hear that our team was able to support you both with your original travel plans and during the unexpected changes. Your kind words about our agents mean a lot, and we truly appreciate the trust you’ve placed in LuxeSkies.

We look forward to assisting you again whenever you’re ready for your next journey.

Rated 5 out of 5 stars

Brain Bennet proved Larry and I first class service finding our

Brain Bennet provided Larry and I first class service, excellent communication with texts, emails, personal phone calls. He is a great listener, professional, and courteous.

3 September 2025
Unprompted review
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Reply from LuxeSkies

Thank you so much for taking the time to share your experience!
We’re delighted to know that Brian made your experience enjoyable. We’ll be sure to pass along your compliments to him. Looking forward to assisting you on your future travels!

Rated 5 out of 5 stars

Justin was a tremendous help with our…

Justin was a tremendous help with our trip to the UK. I’ve never used a service such as LuxeSkies and it was an amazing experience. Justin is very patient as I had him look at many options. I’ll be sharing his contact info with all my friends!

20 August 2025
Unprompted review
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Reply from LuxeSkies

Thank you so much for your kind words, Shauna! We’re thrilled Justin could help make your UK trip smooth and enjoyable. We look forward to helping you on future adventures!

Rated 5 out of 5 stars

I reached out to LuxeSkies less than a…

I reached out to LuxeSkies less than a week from travel date. Justin went above and beyond to provide with tickets within my budget and made my trip pretty smooth. This is my first time traveling through a travel agent. None of the LuxeSkies team disappointed throughout my trip. They were a ping away for every question I had regardless of the time. I would highly recommend LuxeSkies and Continue to seek their services in the future.

23 July 2025
Unprompted review
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Reply from LuxeSkies

Dear Spandana, we truly appreciate you sharing your experience! It’s wonderful to hear Justin and the team were able to make your trip hassle-free. Knowing we could be there whenever you needed us is exactly what we aim for. We’re honored to have earned your trust and can’t wait to assist with your future travels!

Rated 5 out of 5 stars

Great for last minute trips. Best price I could find

great experience. found me a cheaper last minute flight than anywhere I found online. highly recommend.

5 August 2025
Unprompted review
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Reply from LuxeSkies

Thank you for sharing your kind words! We truly appreciate your recommendation and look forward to helping you with your next adventure!

Rated 5 out of 5 stars

Allan is super helpful and patient…

Allan is super helpful and patient throughout the booking process , I really appreciate his support and professionalism .- Catherine

23 July 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Thank you so much for your kind review, Catherine! It means a great deal to our team to know that you felt well taken care of. We'll be sure to pass this along to Allan!

Looking forward to assisting you again with your next trip!

Rated 5 out of 5 stars

What more could a traveler ask for?

This is the second time I have used Alan for travel arrangements. The fact that this is the second time I have sought him out speaks for itself. Alan is the prime example of someone who goes beyond to support his clients! In fact, idk if he actually sleeps!! He is thorough, timely, committed to customer satisfaction, and is a lovely human being. What more could a traveler ask for? I highly recommend him to anyone looking for quality, cost-effectiveness, and a pleasurable experience with travel plans. He's just the best-hands down!!!

16 July 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Wow - your words truly made our day! Thank you for taking the time to share such an incredible review. It’s clear that working with Allan left a lasting impression, and we’re not surprised—he has a way of showing up for travelers in a way that’s rare and refreshing.
Thank you again for trusting us with your journey (twice!), and we can’t wait to be part of the next one!

Rated 5 out of 5 stars

Impressive experience with Daniel

Daniel assisted me with the booking. He is knowledgeable and provided me helpful insights on aircraft types, seat configuration, and transit airport. He listened to my concerns, answered my questions professionally and was patient with several changes on my itinerary. My first time with LuxeSkies was impressive. I really appreciate Daniel’s customer service and the willingness to help. He will be my go-to person for our following trips.

1 July 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

This is the kind of review that gets shared around our team — thank you for taking the time to write it! Daniel genuinely enjoys diving into the details, so it’s great to hear that his knowledge and patience stood out.
We’re really glad your first experience with LuxeSkies left a strong impression. We’ll make sure the next one does too!

Rated 5 out of 5 stars

My experience was very successful and the reason was that booking my flight was made easier with the help of Allan Wilson.

It was my first time to book a flight out of the United States, the person who helped me was a very calm and experienced person. Allan Wilson made my booking experience much easier. I am so thankful to him.

22 June 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Thank you so much for your thoughtful feedback! We’re truly glad to hear that Allan made a real difference in your travel planning. His attention to detail and steady support are exactly what we aim to provide - day or night. It means a lot to know his guidance was valuable to you.

We appreciate your trust, and we look forward to assisting you again on your next journey!

Rated 5 out of 5 stars

Allan Wilson at LuxeSkies is the best

Allan Wilson at LuxeSkies is the best! He is available to help you at any hour of the day irrespective or the timezone. He understands your request and helps in finding the best flight which fits your need. He is also knowledgable of the airlines and the seating plan so can guide you accordingly. Highly recommend working with Allan!

23 June 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

What a fantastic review! Thank you so much for the kind words about Allan. It means the world to us that you noticed the little details - from seating layouts to personalized support. That’s what we strive for every day. We really appreciate you taking the time to share your experience. Looking forward to helping with your next trip!

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