The clothes do arrive but they are of the lowest quality! Don’t be fooled by thinking you’re getting a bargain as advertised. The dress I bought is made from horrid fabric. Better to get cheap bits fr... See more
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I fell for what I now discover is a scam advertising campaign still running on FB claiming closing down! Having now done a bit of digging on Companies House, they were forcibly dissolved years ago. Th... See more
Agree with others and would rate less than 1 star if possible. Total scam Dreadful fabric, bought 2 dresses, returned with promise of full refund. Stuck in china customs now since May, reading other... See more
Luxe & Luna London purport to be be based in London. Fake photos on website showing a boutique shop supposedly closing down due a death in the partnership. Supposedly having to sell off excess stock... See more
1.2
Bad
173 reviews
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Luxe & Luna London fake, shocking company
Luxe & Luna London fake company, fake photos & wicked story on their website that there has been a tragic death in the business partnership therefore needing to sell the company!! If you look up address they are again supposedly shipping from Australia. If you purchase you discover goods are shipped from China. Total scammers DO NOT BUY from this company!
The quality of the clothes are awful, the fit is dreadful & they make it near impossible to return the items for refunds, claiming you’ll get charged taxes when returning to China!!!
Avoid, avoid, avoid!!!
9 April 2025
Unprompted review
Great quality
I ordered a jacket and summer dress which came within the suggested postage time and was great quality.
10 April 2025
Unprompted review
Fake Company
Luxe & Luna London purport to be be based in London. Fake photos on website showing a boutique shop supposedly closing down due a death in the partnership. Supposedly having to sell off excess stock before shutting for good. If you look up address they are again supposedly shipping from Australia. If you purchase - you discover goods are shipped from China. Total scammers - DO NOT BUY!
There are numerous of these websites appearing on Facebook & Instagram all showing the identical outfits.
5 April 2025
Unprompted review
Fake website
Fake website, do not order. Processed a chargeback from my bank which they’ve thankfully processed. Loads of reviews and videos on YouTube outlining such.
1 April 2025
Unprompted review
Company scam pops up with new name…
Company scam pops up with new name after new name, previously ordered from one of their other sites, had to reclaim via credit card company. Avoid and report site.
4 April 2025
Unprompted review
Do not buy from this company thinking…
Do not buy from this company thinking it's a cute London boutique! It's based in China. My goods are yet to arrive some 8 days after order, I am not expecting much in terms of quality either. Big disappointment and a big scam. Avoid.
24 March 2025
Unprompted review
Food for thought for ones that are…
Food for thought for ones that are thinking of ordering from Luxe and Luna London.
I didn't after a short research.
The company states to have a shop in London that is closing down. Their contact address is in Australia, while upon asking, the returns address is in China. Make it make sense...
1 April 2025
Unprompted review
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