Lux Cove Reviews 

603
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 538 reviews, reviewers had a great experience with this company. Customers frequently share that the product is simple to use and genuinely helps improve skin firmness, smoothness, and overall glowing appearance after a few weeks. Consumers also appreciate the fast shipping times, helpful customer service responses, and find the ordering process to be entirely transparent and easy to navigate. Some reviewers were not happy with unexpected delivery delays, tracking issues, or receiving faulty devices that stopped working shortly after arrival. A few other people also felt that the item did not deliver noticeable results for reducing deeper wrinkles or facial lines.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that it arrives quickly and feels great on the... See more

Quality

Users describe positive interactions with quality, noting that the device feels very neat and is made with... See more

User experience

Consumers find user experience to be very satisfying, reporting that the device is compact, simple to use,... See more

Delivery service

Customers report positive experiences with delivery_service, frequently highlighting prompt and fast shipping... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a significant split in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Order received pretty quickly. It's really easy to use and only takes a few minutes each day. I've only been using it about 3 weeks so I think I'm seeing a difference, but not totally sure - hence on... See more

Rated 4 out of 5 stars

Very neat product. I am around 6 weeks in now and use my Lux Cove at least 5 times a week and feel that there is slight improvement, particularly on the jowl area and upper lip which is very liney.... See more

Rated 5 out of 5 stars

Goods received as ordered, packaging slightly damaged but products were not. I was sceptical about whether this would really do what is advertised, but I have to say my skin is certainly benefiting. I... See more

Rated 5 out of 5 stars

The order came without delay and I am enjoying using it and can see marked results after a few weeks. It makes my whole face feel nice and relaxed so I am going to look at further products and informa... See more



Contact info

4.0

Great

TrustScore 4 out of 5

603 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(603)

490 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product

Good product, well made. My only negative would be the instructions for all the different modes could be a little more informative

27 January 2026
Unprompted review
Rated 1 out of 5 stars

When ordering a facial sculpture 7/1…

When ordering a facial sculpture 7/1 from Lux Cove I didn’t realise it wasn’t the official site I’d ordered from as it looks exactly the same but on emailing LuxCove they have said it’s not them and it’s from a different site counterfeiting them , when I go into tracking my order it just says awaiting instructions so I think I’ve lost my £37+ as no one will reply and there is no sign of my goods , I’ve waited nearly a month now it’s a joke
Be careful don’t order off LuxCoveshop.com it’s a scam

9 January 2026
Unprompted review
Rated 1 out of 5 stars

No item received

Not received item no answer to any emails now requested refund still no answer. May have to take legal action. If I don't hear soon

24 January 2026
Unprompted review
Rated 1 out of 5 stars

Waited over a month for my order to…

Waited over a month for my order to arrive, in the mean time I heard different reviews so I purchased something else, when it finally arrived I decided to return ( unopened) I contacted the company and they replied saying they are aware of my reason to return and would contact me with what to do next , that was a week ago , emailed them several times more with no response, can anyone help please?,

24 January 2026
Unprompted review
Rated 1 out of 5 stars

Unbranded items received - No customer support

I placed an order on 24/12/25. It arrived within the time frame stated on 2/01/26. When I opened the box, I found that some of the products were not branded as shown on the pictures online. One of the products was not the one I ordered. Since then, I have emailed the company twice, following the company’s guidelines for returns, but have not received a confirmation as of yet.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Goods received as ordered

Goods received as ordered, packaging slightly damaged but products were not. I was sceptical about whether this would really do what is advertised, but I have to say my skin is certainly benefiting. It’s glowing & there is some difference to the naturally sagging skin & fine lines. I feel in time this will continue to improve as it is only 22 days since I started regularly using on a daily basis

22 January 2026
Unprompted review
Rated 4 out of 5 stars

Nice and easy to use

Order received pretty quickly. It's really easy to use and only takes a few minutes each day. I've only been using it about 3 weeks so I think I'm seeing a difference, but not totally sure - hence only the 4 stars! If after a few more weeks usage I really do see a difference then it will definitely be 5 stars,

22 January 2026
Unprompted review

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