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Luxans Reviews 

116
•
TrustScore 4.5 out of 5

4.6

Clothing Store
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Review summary

Created with AI, based on recent reviews

Looking at 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the user-friendly website, noting its easy navigation and intuitive interface, which simplifies finding desired products and placing orders. Many appreciate the straightforward ordering process, including various secure payment options like PayPal and Afterpay, making transactions smooth and efficient. People also highlight the excellent product selection, range, and quality, often finding exactly what they need at affordable prices. However, some customers mentioned that certain products did not fully meet their expectations regarding size or specific features. A few people also expressed concerns about product dimensions being slightly off or performance aspects like run time being less than anticipated.

What people talk about most

Product

Customers express satisfaction with the products, often finding exactly what they need at reasonable prices,... See more

User experience

Consumers find the user experience to be very positive, consistently praising the ease of use and navigation... See more

Order

Customers consistently note positive experiences with the ordering process, highlighting its ease and... See more

Website

Users describe positive interactions with the website, frequently highlighting its ease of navigation and... See more

Payment

Reviewers highlight positive aspects of payment, noting the ease and variety of payment options available.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product as advertised. By standard always check current reviews which were excellent. Obvious step in standard from others had looked at which looked initially cheaper but run time was less along with... See more

Rated 1 out of 5 stars

They promised to refund me 50% back if I left a positive review on trust pilot , but have not honoured it. Therefore I have edited this review from 5 stars to 1 star. Not only this, but they advert... See more

Rated 5 out of 5 stars

At this point I have only ordered my pendant light, not received it yet. It looks amazing online so I'm super excited about receiving it. I really appreciated the free shipping too - thank you

Rated 5 out of 5 stars

This shop came up when I searched Apple Watches and an ad for the perfect gold watch for tracking fitness popped up. Buying process and communication has been great!

Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

116 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(116)

114 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Light was smaller than expected but…

Light was smaller than expected and dimensions were a bit off. Luxans sent us an email stating we'd get 50% of the order back if we left them a review, so I left them a positive one. However, they just ignored my emails about this offer so I've changed my review. Cannot seem to get in contact with them at all.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent site to follow

Excellent site to follow. The jacket I chose incorporated an easy to follow size chart. Ordering was easy with free shipment offered. I look forward to receiving my jacket.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Easy to buy

Easy to buy, great description of the product, the umbrellas will be perfect for our upcoming holiday! Great to be able to buy from a local company!

23 June 2026
Unprompted review

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