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Lux Case Reviews 

652
•
TrustScore 4.5 out of 5

4.3

Cell Phone Accessory Store
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Review summary

Created with AI, based on recent reviews

Considering 210 reviews, reviewers overwhelmingly had a great experience with this company, often praising the quality of the products, which are described as durable and well-made. Customers are thrilled with their purchases, noting that items are exactly as advertised and fit perfectly. The delivery service is frequently highlighted for its speed and efficiency, with many receiving their orders within a few days. The website is also commended for being easy to use, offering a great selection of items, and providing good value for money. However, some customers experienced issues with orders, such as receiving incorrect items or not receiving their orders at all, leading to disappointment. A few other people also felt that the lack of tracking information and long waiting times for delivery were concerning. Additionally, some reviewers mentioned difficulties with the website's functionality, such as the absence of filters or issues with address recognition.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the great range and variety of items... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Order

Customers had ambiguous experiences with order, with many finding the ordering process easy and... See more

Quality

Users describe positive interactions with quality, consistently praising the products as good, sturdy, and... See more

User experience

Consumers find the user experience to be positive, with many reviewers praising the ease of ordering and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Arrived quickly, customer support was good. Quality of strap is fine but tool is required to remove links. Customer Services kindly sent me a video tutorial to do so without the special tool but I cou... See more

Rated 4 out of 5 stars

Good selection of watch straps. It would be very much appreciated if they could offer a colour selection option for products with multiple colours, instead of having each colour listed as a seperate p... See more

Rated 4 out of 5 stars

The watch strap I bought clearly said it was compatible with the vivoactive 4s. It arrived and was clearly not compatible. Very disappointing and inconvenient. However I am very satisfied with the cus... See more

Rated 4 out of 5 stars

Only gripe was it wasn’t willing to recognise my eircode - had to use a neighbours one. Also, it insisted on a street number.

Company details

  1. Cell Phone Accessory Store

About Lux Case

Written by the company

Welcome to Lux-Case!

Lux-case Contact us Smartphone cases Smartwatch straps Tablet accessories Laptop accessories About us

 Lux-Case - Accessories for smartphones, smartwatches, tablets and more

At Lux-Case we offer a wide range of accessories for most devices. This includes covers, cases and screen protectors for smartphones and tablets, straps for smartwatches, chargers and much, much more. Our range of high-quality and stylish products is designed to help our customers protect their devices from damage and wear and tear, as well as better customise them to their personal style. 

In addition to a wide range of smartphone accessories, we offer all our customers: 

  • Fast delivery on all orders ⚡

  • Low prices 💰

  • 30-day right of return 🗓️

  • Attentive and reliable customer service 📞

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

652 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(652)

199 reviews in the last 12 months

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Rated 5 out of 5 stars

I always shop here

I always shop here . Their products are quality and well priced. Website is easy to use and the delivery is prompt. I can't find any fault from start to finish.

29 November 2025

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