Received wrong size trousers, then i was told to try it on and see if it fits because " it was made out of strechy material! " had to prove what size i ordered to get the return and refund luckily... See more
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Rubbish store. Got a couple of pants with whe wrong size and never came back to me for a replacement. Never buy there please
Company replied
Ordered on a Monday and paid for next day delivery because I needed it for my works Xmas night out. The outfit arrived on Thursday which left me having to buy a different outfit and no offer of a refu... See more
Completely incompetent business. They send false currier messages to avoid reimbursing what they are unable to deliver. Cannot stress enough how false this business seems!
Company replied
Company details
Information provided by various external sources
Welcome to Denim Crush - home of ideal jeans. We get a thrill out of bringing you ladies unique style set to have you looking your finest every day. Here at Denim Crush, we are all about the variety and experimenting with street style. We like to take the latest season’s hottest must-haves and put that sweet DC edge on them so you can really stand out. The jackets, leggings, jeans and more that you shop on this site are designed to bring out the sexy in all shapes and sizes – whether you’re a skinny minny or a curvy kind of gal, you’ll be flaunting it. The best bit? OUR ITEMS ARE OF GOOD QUALITY and you can count on that. Every item of fashion has been carefully hand-picked to satisfy the highest suave standards that Denim Crush has to offer.
Contact info
321-323 High Road, , RM6 6AX, Romford, United Kingdom
- 07479841797
- contact@denimcrush.com
- lustychic.com
1.1
Bad
301 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Rubbish store
Rubbish store. Got a couple of pants with whe wrong size and never came back to me for a replacement. Never buy there please
8 September 2025
Unprompted review
Reply from denimcrush.com
Hi,
We take these situations very seriously, but we could not find any order or customer service request under your name related to this issue.
If you believe this is a mistake, please contact us directly with your order number so we can help you immediately.
We’re always here to resolve any genuine customer concerns.
Completely incompetent business.
Completely incompetent business.
They send false currier messages to avoid reimbursing what they are unable to deliver.
Cannot stress enough how false this business seems!
30 June 2025
Unprompted review
Reply from denimcrush.com
Can you kindly send me your order no please upon checking we did not see any order from you.
Thank you
like i said last time would recommend…
like i said last time would recommend 100% lusty chic just ordered again !
2 October 2019
Unprompted review
Reply from denimcrush.com
Hey, Dawn!
Reading your review always made my day!
I loved to see you back. I am very pleased to know that you liked our products.
You can always come to see what’s new we have – we would love to see you buy again!”- https://denimcrush.com/collections/new
Kind Regards
Denim Crush Customer Service
Like the pants
Like the pants. However, the color shown in the internet photo differs from actual.
24 September 2019
Unprompted review
Reply from denimcrush.com
Hi Jmd,
I am very pleased to know that you liked the pants and I'm so sorry to know that you find the color discrepancy.
This shouldn't have happened. We've taken your feedback and We're in the process of making some major changes.
Is there anything we can do to make this up to you?
Kind Regards
Denim Crush Customer Service
Item ordered came in with damaged zip…
Item ordered came in with damaged zip and button broken off
6 September 2019
Unprompted review
Love everything I have ordered always…
Love everything I have ordered always fit so nice and material quality is fantastic, will definitely be ordering alot more in the future
18 August 2019
Unprompted review
Reply from denimcrush.com
Hey, Laura!
Reading your review made my day!
I am very pleased to know that you loved our products, material, and quality and they are the right fit for you.
You can always come to see what’s new we have – we would love to see you buy again!”- https://denimcrush.com/collections/new
Kind Regards
Denim Crush Customer Service
Fits perfectly
Fits perfectly, looks like good quality, the color almost matches the picture. I recommend!
31 July 2019
Unprompted review
Reply from denimcrush.com
Thank you for taking the time to leave us such a nice review!
I am very pleased to know that you liked our quality and color and they fits you right.
You can always come to see what’s new we have – we would love to see you buy again!”-https://denimcrush.com/collections/new
Kind Regards
Denim Crush Customer Service
Ordered 2 items
Ordered 2 items , only to see an e-mail 5 days later,saying a refund had been sent,no explanation as to why.
28 July 2019
Unprompted review
I love these denim shorts
I love these denim shorts, the fit is lovely and they look great
22 July 2019
Unprompted review
Reply from denimcrush.com
Hey, Paula!
Reading your review made my day!
I am very pleased to know that you loved our denim shorts and they are the right fit for you.
You can always come to see what’s new we have – we would love to see you buy again!”- https://denimcrush.com/collections/new
Kind Regards
Denim Crush Customer Service
Reply from denimcrush.com
Hello Małgorzata.
Thank you for taking the time to review us!
Very glad to hear that you loved our products and you had a pleasant experience with us.
If there is anything we can ever do assist you, please feel free to contact us and we will take excellent care of you.
You can always check out our new ins here - https://denimcrush.com/collections/new
Kind Regards
Denim Crush Customer Service
Prompt and efficient service as always
3 July 2019
Unprompted review
Reply from denimcrush.com
Hello Sue B.
Thank you for taking the time to review us!
Very glad to hear that you loved our products and you had a pleasant experience with us.
If there is anything we can ever do assist you, please feel free to contact us and we will take excellent care of you.
You can always check out our new ins here - https://denimcrush.com/collections/new
Kind Regards
Denim Crush Customer Service
Kirsten's Review.
I have never been disappointed by Denimchrush's product. Well made, robust garments that are also slinky and very sexy.
3 July 2019
Unprompted review
Reply from denimcrush.com
Hello Kirsten.
Thank you for taking the time to review us!
Very glad to hear that you loved our products and you had a pleasant experience with us.
If there is anything we can ever do assist you, please feel free to contact us and we will take excellent care of you.
You can always check out our new ins here - https://denimcrush.com/collections/new
Kind Regards
Denim Crush Customer Service
Excellent custumer service
Excellent custumer service. Very responsive and kind seller. And very good quality and fit. Highly recommend.
18 June 2019
Unprompted review
Reply from denimcrush.com
Hello Jasna.
Thank you for taking the time to review us!
Very glad to hear that you loved our products and you had a pleasant experience with us.
If there is anything we can ever do assist you, please feel free to contact us and we will take excellent care of you.
You can always check out our new ins here - https://denimcrush.com/collections/new
Kind Regards
Denim Crush Customer Service
The color I order was not the color I…
The color I order was not the color I received, the photos are not the correct color to order from, I ordered again and still I was told that the color I see and ordered is not the same, thats bad, as we would love to order what we see with our eyes
16 June 2019
Unprompted review
Reply from denimcrush.com
Hi Julia,
I'm so sorry we let you down.
This shouldn't have happened. We've taken your feedback and We're in the process of making some major changes.
Is there anything we can do to make this up to you? I completely understand if you're angry. However, I'd like to make things right if I can!
Kind Regards
Denim Crush Customer Service
Very good clothes styles quality and…
Very good clothes styles quality and delivery time .. sizes are variable but once familiar with the design of each its a thumbs up for me 🙂👌
11 June 2019
Unprompted review
Reply from denimcrush.com
Hello Suzanne.
Thank you for taking the time to review us!
Very glad to hear that you loved our products and you had a pleasant experience with us.
If there is anything we can ever do assist you, please feel free to contact us and we will take excellent care of you.
You can always check out our new ins here - https://denimcrush.com/collections/new
Kind Regards
Denim Crush Customer Service
Prompt delivery and the trousers are…
Prompt delivery and the trousers are good quality and comfortable... I did have a little hiccup with one of my items but they were very professional and rectified straight away... Will definatley buy from here again
21 May 2019
Unprompted review
Reply from denimcrush.com
Hello Miss Siggers.
Thank you for taking the time to review us!
Very glad to hear that you loved our products and you had a pleasant experience with us.
If there is anything we can ever do assist you, please feel free to contact us and we will take excellent care of you.
You can always check out our new ins here - https://denimcrush.com/collections/new
Kind Regards
Denim Crush Customer Service
Very Satisfied overall but an item was…
Very Satisfied overall but an item was missing from my last order, which I had to contact them to refund as they forgot.
30 April 2019
Unprompted review
Reply from denimcrush.com
Hello Patricia,
Thank you for taking the time to review us!
Very glad to hear that you loved our products and you had a pleasant experience with us.
If there is anything we can ever do assist you, please feel free to contact us and we will take excellent care of you.
You can always check out our new ins here - https://denimcrush.com/collections/new
Kind Regards
Denim Crush Customer Service
Great service
18 April 2019
Unprompted review
Reply from denimcrush.com
Hello Jamie,
Thank you for taking the time to review us!
Very glad to hear that you loved our products and you had a pleasant experience with us.
If there is anything we can ever do assist you, please feel free to contact us and we will take excellent care of you.
You can always check out our new ins here - https://denimcrush.com/collections/new
Kind Regards
Denim Crush Customer Service
I can definitely recommend
I can definitely recommend. Very professional, fast delivering good quality products - I've ordered trousers, which I'm super happy with exactly this same as on the website.
16 April 2019
Unprompted review
Reply from denimcrush.com
Hello MariD,
Thank you for taking the time to review us!
Very glad to hear that you loved our products and you had a pleasant experience with us.
If there is anything we can ever do assist you, please feel free to contact us and we will take excellent care of you.
You can always check out our new ins here - https://denimcrush.com/collections/new
Kind Regards
Denim Crush Customer Service
Love their jeans
Quick service . Love their jeans ! Right fit with a very nice stretchy material!!
7 April 2019
Unprompted review
Reply from denimcrush.com
Hello Alexandra,
Thank you for taking the time to review us!
Very glad to hear that you loved our products and you had a pleasant experience with us.
If there is anything we can ever do assist you, please feel free to contact us and we will take excellent care of you.
You can always check out our new ins here - https://denimcrush.com/collections/new
Kind Regards
Denim Crush Customer Service
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