I never received this item
I never received this item. Can you please arrange a replacement/ refund.
11 May 2023
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Company details
Written by the company
Clothing’s Deals Levi’s Ray-Ban, Adidas, Nike, Calvin Klein…
Contact info
United Kingdom
- lusoworld.co.uk
3.0
Average
15 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Ordered swimwear x 3 reasonably priced…
Ordered swimwear x 3 reasonably priced true to size, delivered in good time
2 May 2023
I have not received my order yet
I have not received my order yet. Have emailed customer service but no reply
2 May 2023
Still waiting for my parcel
Still waiting for my parcel. Meant to be delivered between 20th and 24th April. Still nothing, it's now the 30th.
No reply to E mails.
24 April 2023
Not impressed with delivery timeframes
23 April 2023
I have still not recieved my order and…
I have still not recieved my order and it has been over 10 days since I ordered
23 April 2023
Not received my order
Not received my order. Neither have Lusoworld responded to my emails. Would not recommend.
23 April 2023
Easy shopping and good communication
Easy shopping and good communication. Delivery on time
11 April 2023
Imposible to contact them
I had been trying to contact them several times via phone and email and they never get back to me for send the label to return the item. Bad customer experience, don't buy from them
22 March 2023
Reply from Lusoworld
Hello, we apologize for what happened, we try to check all emails received and we are working to verify that our server is not receiving all emails. You can alternatively contact us by email lusoworldltd@gmail.com. We also inform you that you can request the return of the product through the customer area on our website.
Dirty Product
The delivery was fine, the product was what was described. However, when i opened it, the bag smelled AWFUL and the hat was stained and covered in hair and dirt. The hat still does not smell good at all.
22 March 2023
Reply from Lusoworld
Good afternoon, we apologize for your experience. all our products are packed and checked. We sent you an email earlier to be able to return the product or send the label (may have a cost of £3.50 depending on the reason and/or with the original tags), to which we did not get a response. You can request a return through the customer area on our website.
Nice purchase.
Lovely socks, very soft. Would give five stars but I could still feel the toe seam on my two broken toes. Bought at the sale price, full price a bit steep. Very fast delivery, nice company to buy from.
20 March 2023
Great all round service
I ordered something which I didn't like once I received it and asked to return item. They sent me a link to print a pre paid return label. I sent it off and received a full refund 3 days later, they paid for return which I think is first class.
14 March 2023
Fast, Efficient Service
Fast, efficient service. Great price and good quality! I would definitely recommend this company.
6 February 2023
Cheapest place to get the Gizmo pyjamas…
Cheapest place to get the Gizmo pyjamas I wanted. Quick delivery too! I recommend.
11 November 2022
Unprompted review
Reply from Lusoworld
Thanks for the feedback. We will continue to work to improve our customer service.
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