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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, most reviewers were let down by their experience overall. Customers frequently report that purchased products, such as game accounts and software keys, often stop working shortly after purchase or are non-functional from the start. Many also experienced significant problems with customer service, including tickets being closed without resolution, no responses, and being banned from their Discord server when seeking support. Many consumers report significant issues, citing instances of unreceived products and misleading offers, especially for higher-priced items. Some products also involve questionable practices, such as requiring users to download suspicious files or selling accounts that are quickly re-sold or banned.

What people talk about most

Product

Reviewers express significant dissatisfaction with the products, frequently reporting that items either do... See more

Social media

Clients share negative opinions on social media, particularly regarding their Discord server, where many... See more

Website

Users describe significant dissatisfaction with the website, frequently expressing strong negative opinions... See more

Customer service

Consumers find customer service to be negative, with many reporting that their tickets are often closed... See more

Price

People report negative experiences with price, often feeling that they did not receive fair value, especially... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I started using Lusive this summer. My NordVPN account needed a replacement soon after purchase. The HBO account worked fine. The ChatGPT account worked at first, then the subscription expired and I w... See more

Rated 1 out of 5 stars

I bought minecraft account, didnt work, made a ticket got replacement, my ticket got moved into "DONE" category, but the replacement didnt work too, they told me to make a new ticket, then i received... See more

Rated 1 out of 5 stars

Minecraft accounts stop working after one day, and the same happens with Netflix accounts. They don't replace anything, even though they advertise a 24-hour warranty. When I open a ticket within the w... See more

Rated 1 out of 5 stars

I placed an order over a month ago and still haven’t received anything. During this time, their Discord server has been banned twice, which made it even harder to get support. I recently opened a ne... See more


Company details


Contact info

1.5

Bad

TrustScore 1.5 out of 5

186 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.5

All reviews

(186)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers

Scammers
I've waited for a whole month for fc 25 after sending money then they ended up just telling me they cant give fc25 now and closed the ticket no refund or anything

15 April 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Bought a fortnite account for like 20euro, second day it isn't working, owner banned me and never refunded/replaced

ALSO HE IS MARKED AS SCAMMER IN .GG/SCAMMERALERT

12 May 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS!

SCAMMERS!
They build their reputation with small fivem accounts, and then they get allot of revieuws. But then i went to buy some other games, like FIFA, and they scammed me for 50 euro. Do not trust these guys with anything thats not a fivem account.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Lusive is so active and usefull

Lusive is one of the best seller/reseller 2025
-cheap af
-full legit
-24/7 support
-very active
also you can get everything you can think off discord stuff, steam stuff, fivem stuff, cleaner, woofer, cheetos, and much more

9 May 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, I bought a product, and it took a long time to get it to me. When they gave it to me, it was a bad product, and when I opened the ticket, they ignored me. Don't buy from here.

9 May 2025
Unprompted review
Rated 4 out of 5 stars

Buying alrady for like one year from…

Buying alrady for like one year from lusive amd hat not a single problem. But support could be little bit faster i had not single problem when i was buying fortnite vbucks, apex legends accounts and etc…

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Minecraft Account

I recently bought a minecraft account from this website and it didn't work. I contacted support and they gave me a used account that only worked for a day. After that, I tried opening tickets and they have deleted the tickets OVER and OVER again. Do NOT buy from these people!

1 May 2025
Unprompted review
Rated 1 out of 5 stars

very bad

bad, most accs dont even work after some time, 50% of the time u dont receive accounts after bought in their website, have to open ticket - they reply in like 10h ☠️☠️ pls dont buy from here if the accs dont work and u open the ticket they close instantly, if u try to say smth they ban u

27 April 2025
Unprompted review

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