Really poor communication and customer service. I enquired what the delay was in shipping. They then cancelled the order with no communication. Still waiting for a refund.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service, lovely item! Gorgeous footstool delivered in perfect condition. We are thrilled with both the piece itself and the service we were given, which was professional, efficient and swif... See more
We ordered two chairs at the end of December. Nearly a month later, only one chair has arrived and we are still chasing to get a second chair delivered (we have made numerous emails and phone calls an... See more
Well made product though would prefer if solid walnut hardwood or solid chestnut hardwood not stained - as the lovely work deserves genuine hardwood product( not stained mango wood).
Company details
Written by the company
At Lush Home Interiors we aim to provide beautiful & stylish range of furniture and home accessories at affordable prices.
Contact info
47 Wessended Head Road, HD9 4ET, Huddersfield , United Kingdom
- 07514514373
- info@lushhomeinteriors.com
- lushhomeinteriors.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really poor communication and customer…
Really poor communication and customer service. I enquired what the delay was in shipping. They then cancelled the order with no communication. Still waiting for a refund.
Amazing products
Amazing products , great shopping expierence. Im really happy with my order
I'm really happy with my new table
I'm really happy with my new table. It's amazing. Thank you
Placed an online order only to receive…
Placed an online order only to receive a cancellation notice as the item is no longer stocked by them. :(
Out of stock
Ordered item as shown on website but then received e mail saying it was out of stock and should not have been shown.
Fully refunded with no issues
Fantastic Service!
Fantastic Service!
Communication between customer and seller was fantastic!
Product is fantastic!
Do not use this company
Do not use this company. They take your money and do not provide you with the product
Products not received and poor customer service
We ordered two chairs at the end of December. Nearly a month later, only one chair has arrived and we are still chasing to get a second chair delivered (we have made numerous emails and phone calls and have got no where). The company blame it on Evri, and we are still trying to get them to send us a second chair. The customer service has been awful, not understanding, not proactive and keeps attempting to fob us off. Would not advise using this website/company as its not guaranteed you will receive your products that you pay for.
Asked to review and never even received order
Interesting to be asked for a review when I am still waiting for my order. The first chair I wanted was not available but was offered a very nice alternative to be delivered in 10 days. That came and went and was then told by this weekend. I have asked for information but no answer and no chair. Not a very good first experience so far.
Well made product though would prefer of made from solid chestnut wood not stained - such lovely work deserves genuine hardwood product Thank you
Well made product though would prefer if solid walnut hardwood or solid chestnut hardwood not stained - as the lovely work deserves genuine hardwood product( not stained mango wood).
I ordered desk and Office chair for my…
I ordered desk and Office chair for my home office. Both amazing quality, fast delivery and it was a oleaste to deal with Kasia. Great communication from the shop owner.
Nice stuff!
Professional service and quality furniture. I’ll buy again for sure. Nice stuff!
Bought a wall mirror
Bought a wall mirror, excellent customer service and fast delivery.
Excellent service
Excellent service, lovely item!
Gorgeous footstool delivered in perfect condition. We are thrilled with both the piece itself and the service we were given, which was professional, efficient and swift throughout. Thanks so much to the team - highly recommend.😍😍😍
Fabulous!
Great communication, service and beautiful furniture. I ordered a desk and chair and they are quality items. Would use in the future.
Just don’t bother ordering from this…
Just don’t bother ordering from this company!
Lack of communication when needed .
Take your money for products they don’t have and then no email to tell you they don’t have them , they wait until you get in touch to then reply days later with we will issue a refund !
This has happened on 2 occasions in 6 months with the same excuse each time !
Suspect !
Extremely poor service, no communication!
Extremely poor service from this company. My order was never dispatched and when I made contact (which took a while to get through) I was informed my order wasn’t on their system! When they then found my order they couldn’t even send my product out as apparently they were all faulty!
Had I of not made contact several times I presume I would still be waiting for them to inform me my order couldn’t be sent out!
Customer care and communication is key and I felt very let down and disappointed with how much this was lacking.
The only positive is that I was refunded!
Fast delivery but product came faulty…
Fast delivery but product came faulty and experiencing trouble trying to arrange a return/swap.
Great swivel chair
Great swivel chair, as described and delivery quickly. Very easy transaction too.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








