Lusha Reviews 

Steal and sell your personal data without consent

I was shoked when I started to receive calls from sales people on my direct mobile and when I asked how they got my number, they said it was from LUSHA.
So basically Lusha sells to these people my private mobile phone that they basically stole - as it's not public nor on any public networks, etc.
Aren't there laws against this???

Sold my data without my previous consent. Completely avoid business with this hideous company.

Claim to be GDPR compliant but absolutely are NOT. Even when ask to remove data they say it has to be kept for a mandatory 7yrs. Inaccurate - especially as I have not given permission for my number to be shared in this way. My mobile phone number and home number are coming up as a contact for my husband’s work. Never shared and wouldn’t be used so clearly imported from another data source. Avoid avoid avoid!

Glitchy as hell, terrible customer service. I've been using Lusha for over 2+ years across different companies and 2 years later, there are still the same glitches. The data doesn't transfer across to CRM tools properly and it's impossible to find contact details for support. Then once you email them it takes 2-3 working days for a reply and they are of zero help, so unprofessional. This company feels like it's run by a bunch of amateurs

They use "Opt-out" for processing personal data, which is illegal according to GDPR.

This company is some serious joke, I'm sure they employ 1-2 4people, the support is zero, they literally have an AI chat that gives you the option to talk or write to a real person, you wait days, then you get a response that is totally inadequate for b2b. It's just a frivolous company to some student who has done homework on such a platform, if you're looking for a serious platform this is not it.

Lies upon lies. They lie about so many things to get you hooked on a yearly payment. Once you are in, they hit you with some "daily" limits to sell you the BULK credit system they have. It says UNLIMITED but they limit your every action. I spoke with this account manager
Brendan Kelly has several times about the issue, he keeps hiding behind some policies that do not make sense. If you ever want to try this scam, avoid talking to a Samantha.

Or just avoid them completely.

I feel scammed and they do not even care.

90% of their database is not even up to date, my own data is from 2016 when it was last updated on their platform. Worst experience even.

Don't be conned - harvested non-contacts
I get constant "Notice of personal information processing"emails from them with made up names of people who have never worked for my company. One assumes they have a 'factory' somewhere where, once they get your domain, someone sits and creates random emails that are then sold to unwitting dupes as 'highly targeted' CEO contacts.

I got unsolicited sales calls from recruiters to my personal mobile number. They eventually told me they got my number from Lusha, who supposedly sell B2B contact information.
However, they contacted me on my personal mobile number which I'm very careful with. They have a form where you can request your data, ask for it to be deleted etc, but I want to know who they've passed it onto first.

Dodgy dodgy dodgy company. How did they get my phone number and how dare they be selling to others? Anyone have any positive experiences of getting them to erase/ unsell your number please let me know.

Also if you are thinking of using them DON'T. No one will bite, if individuals are comfortable with contact details being out there then you will be able to find them via genuine methods. If you use this company you will just get through to irate individuals wondering how you came to obtain their information.

Not even a phone number to call to complain on.

DO NOT USE THIS COMPANY.
They have taken my personal details from LinkedIn and matched with someone completely different with the same name. I am now receiving ALL their marketing calls.
Reported to Lusha and they have done nothing. Won’t even speak with me as I am not a customer. They are NOT GDPR compliant as they are incorrectly using my personal data and they have no appetite to update.
AVOID AVOID AVOID!!!

Asked a cold caller where she got my number and she said Lusha. Never gave them permission. Any of the MANY emails I get from spammers get blocked, and I imagine other company owners will be the same.

They're selling of your private data. Just scanning the web and try to make money of it. Make it look legitimate by acting as a business, but its just a scam

Lusha added my private number to my work account! I never gave my private number to anyone. Scam, the do not take into account the GDPR privacy, no one to cantact. No one to erase my private data. Will see what I van do on a European level

For the last few months I have increasingly been receiving spam / cold calls to my personal mobile, from companies who think I am someone else. One caller told me they got my details from Lusha. I have no idea how they got my number and linked it to this person.

They state “We notify contacts about the collection of their data, as required by Article 14, and provide all the required information, including categories of data and purposes of processing. The individuals whose data was collected can opt out at any time.” I was never notified that they collected my details, assuming because they think my number belongs to someone else but I have tried to contact them requesting them to delete my details, with no response. If I don’t hear back soon I will be reporting to the ICO.

As with all the other true reviews, I also can not believe that their business model is legal in Europe. I have taken the trouble to navigate their opt out option, which of course is deliberately difficult and misleading. Yuk a very bad taste in my mouth, and if you use them, prepare to create some very bad will to your company.

this is a terrible company, would avoid

Selling my personal mobile number to recruiters without my knowledge. No option to opt-in, can't see how this isn't in breach of GDPR.

Spam merchants, nothing more.